ノースウェスト アクロン ホテル

「1泊だけでしたが、利便性も良く満足でした。」

「7泊したが、2回しかハウスキーピングをしてくれなかった。頼んでも忙しいからと断られた。」

「もちろん車が必要なエリアです。空港まではタクシーで45ドル、時間にして20分以内でつくので便利です。住宅地ということもありとても静かです。料金は安くはありませんが一昔前のアメリカのホテルらしく部屋は広いです。内装はクラシックでした。ホテルの方はすぐに対応してくれ感じも良かったです。」

「The room was very clean and the staff where helpful」

「Room and whole hotel was dirty. Breakfast had no selections and unorganized. Would not recommend.」

「We enjoyed our stay overall. We really appreciated that the hot tub was open, clean, and a nice place to relax. The pool area, however, could have used some extra attention as it seemed a little dirty. We also had a clogged sink and noticed that the shower leaked, which were a few inconveniences during our stay. That being said, when we checked out, the staff was very apologetic, friendly, and did their best to address our concerns and make things right. We also enjoyed the breakfast, which was...

「Fire/smoke alarm going off at 6am . Check in at 2am worst night sleep at a Hilton in my life」

「At the time of reservation it said breakfast is included but it was not, so that was a bummer」

「Room was clean and comfortable」

「Signs of bed bugs. No refund. Barking dogs everywhere. Elevator broken. Absolutely filthy.」

「上階か隣の部屋の足音がとても響いてうるさかった。 コロナの為、朝食は小包装されたマフィンやオムレツ、シリアル、ジュースやコーヒーなどを各自ピックアップするシステム。 角部屋にしたのでとても広く、冷蔵庫や食洗機も完備されており便利。 立地は高速近くの為、車があれば、10分程度て飲食店の選択肢も多くよい。カヤホガ観光にも便利で、15分程度でカヤホガに着く。」

「no problem」

「We stayed 2 nights. I am an IHG member and generally pick Hampton Inn as a stay place because of their quality. The first night, we had trouble with the TV as you could not punch in a channel because they had the silly system with channel numbers with dashes and the very basic remote didn’t help. The bathroom water smelled like well water, the carpet felt damp underfoot, the beds (one of the main reasons we stay at Hampton) were not comfortable and the shower diverter only went up half way....

「Great staff very accommodating food was great as well」

「The location was good . The rooms and pool area were spacious. The pool area was dirty. The pool ladder railings were sharp and I cut my hand. The ceiling fans in the pool area were very dirty.」