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「My room at Hillview House was warm, cosy and clean. Close to the city in a quite area.」

「Very shabby for the price」

「Dreadful. I want a refund. Displayed on the site as a cozy house in a quiet spot, the accommodation is back rooms of a dingy cafe, on a main road. No-one onsite - the 'service' amounts to someone on a remote phone, watching on cameras. Telling me that I had no reservation, and then 3 minutes later calling back to say they found the reservation, but it clashes with another reservation, and they had no room. Talking with a disembodied and uncivil person standing in a carpark was NOT HOW THE...

「食事が良かったです又スタツフの方も親切でした。」

「On arrival, we checked in with our lovely host and she gave us an upgrade to a cottage because we staying 3 nights! The cottage was lovely, with lots of little touches that made the difference. Very comfortable stay!」