Find hotels in Northeast Neighbors, Salem

"The hotel was nice. The room was very spacious. The building was remodeled into a hotel as far as I understood. Lots of historic items, furniture, and photos. The only drawback was a missing ottoman and a tea tray which was shown in the image. But the front desk was helpful and they arranged for a small table. The breakfast spread was huge and every item was tasty. Parking was also easy and since it’s underground, I felt quite safe. "

"TOO MANY ISSUES WITH THIS HOTEL SALEM ON OUR STAY. We checked-in late around 9 PM. After being outside watching 2 college baseball games in the cold, we just wanted to go to the hotel and go to sleep. The first issue was my keycard was NOT opening the door so I used my wife's keycard which worked. The second issue was the left sink was not draining, luckily the right sink was working. The third issue was the body wash container was empty so we used the small hand bar soap when taking a shower. The fourth issue was they had 2 maintenance workers come in our room in the morning to check the fire sprinkler while we were in the room eating breakfast. We checked out the next morning and the front desk person said their system was down. I informed the front desk these issues at check out so they can fix it for the next person staying in that room. I travel a lot and this was not a pleasant experience at the Hotel Salem. "

"Clean room, staff very accommodating and great breakfast!"

"Good"

"Extra clean and very well organized at check in"

"The BEST hotel we have ever stayed at. It was so quiet, clean and had everything we needed. The food at the restaurant was delicious and convenient. The breakfast was great too! I just can’t say enough good things about this hotel. We missed it the minute we pulled out of the parking lot :) "

"Checking in was a breeze and the attendants were all very helpful. The heavy curtain in my room was broken but everything else was clean and in good shape"

"Nice place to stay "

"I found cockroaches in my bathroom. They even got into the shower when my son was showering. I took pictures and a video. I very kindly and quietly approached the front desk and spoke with a very nice young lady who promised me a call from the manager immediately. I never received a call. I then emailed the hotel with details and requesting at the very least a response, and I still received nothing. Not a single word. I have worked in the hotel industry. I would have refunded my stay immediately and apologized and taken care of this issue but this hotel management did NOTHING. Very disappointing. "