フロント
利用可能日を確認

サンリー ホテルの口コミ

4 out of 5
サンリー ホテル
University of Northampton, Waterside Campus, New South Bridge Road, Northampton, England

口コミ

8.4

とても良い

評価 10 - 201 件の口コミ中 99 件が非常に良い" "
評価 8 - 201 件の口コミ中 58 件が良い" "
評価 6 - 201 件の口コミ中 26 件が普通" "
評価 4 - 201 件の口コミ中 11 件が不満" "
評価 2 - 201 件の口コミ中 7 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly helpful staff and clean rooms
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always great staff and comfortable clean rooms
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms and friendly staff
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel professional staff. Will be back.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Another good stay at this clean and welcoming hotel. Friendly professional staff.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved hotel but No vip access amenity.. I’m staying there again tomorrow so hopefully I’ll receive it then…
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Paul

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
This hotel could be great. Modern, clean, free parking but the rooms are just too hot. Second time this year and it's like a sauna in the rooms. Staff told me there is a problem with the pipework in the risers giving out too much heat but surely this could be fixed by better pipe insulation. Won't be staying again.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Aicha

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Simple hotel, not high quality service though
2024 年 4 月に 1 泊滞在

8/10 (良い)

Paul

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel room very good size, mattress a little thin but OK for one night. Main fault with the Hotel is the heating. It was March and outside temps were 9 deg c, yet the room (with no heating on) was unbearable and we had to have the fan on all night.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Steven

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel
Nice Hotel. Clean spacious room. No onsiite restaurant but there is the University Cafe across the square where you can get breakfast for £5 with a voucher from the hotel. Decent pub round the corner for meals and drinks too.
2024 年 1 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Lovely staff but breakfast and rooms weren’t good
Lovely staff with very welcoming attitude helped us book an extra night in our same room for a good price. The hotel on the whole didn’t offer good value for money. Our room was pretty basic with a bad smell and stains on the carpet and furniture. The mugs also had coffee on them which I was able to wash off with the water in the bathroom. We paid for the breakfast where the cheese slices were very dry and meat had a gooey sheen to the surface. I picked up a croissant and when I picked it up to have a bite there was old oven grease and something burnt that was stuck to the bottom of the croissant as if they had been put on a dirty tray or oven without any tray. It would be okay for £30 off the price but I would say you get better value in a travel lodge or premier inn.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Muhammad Afaq

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ver nice and clean and great staff
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Muhammad Asad

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

8/10 (良い)

Andrew

良かった点 : スタッフとサービス
2023 年 11 月に 2 泊滞在

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Some thoughts
Friendly and very helpful staff. Room was nice as expected. Some stains on the carpet in the room. Would suggest the beds are looked at as could feel all the springs in the mattress. Overall, I enjoyed my stay.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Stewart

2023 年 10 月に 1 泊滞在

4/10 (不満)

Nathan

気になった点 : 施設のコンディションと設備
Less than ideal stay. Nice area though.
Booking said VIP offer of 1 free drink - nothing mentioned or offer by the hotel staff. Room was close to other accommodation and could hear noise from street level all night long. Bathroom light was on motion sensor and a long timer meaning the hum of the extractor was on for about 15 minutes. Light from the corridor lit up the bedroom all night long. Less than ideal stay.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jerry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfort outside your comfort zone
Here is an exceptional place to stay on a visit to Northampton. Im glad i chose it.its worth the cost.The staff are professional and courteous. The environment is neat and cosy
2023 年 10 月に 1 泊滞在

4/10 (不満)

Ricky

出張
良かった点 : 清潔度
気になった点 : 客室の快適度
Not great
Firstly I didn’t receive an email providing information about arrival. I therefore was unaware that I had to get to car park 3. Once I called the hotel to ask which car park to park in, the receptionist was unable to direct me to the car park. I had to ask another driver instead. The bed was not very comfortable at all and there was no handwash by the sink in the bathroom so I had to use the soap in the shower to wash my hands. The most disappointing part of the stay was the noise coming from outside in the early hours. I was unaware that this hotel was based within a university campus. I also felt uneasy walking from the car to the hotel due to the amount of young people hanging around with hoods up in large groups.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great. But very very noisy from the students living close by!!!!
2023 年 10 月に 1 泊滞在

6/10 (普通)

John

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Think twice
Finding parking was a nightmare, need to tell people you need to be in parking area 3. Beds like concrete, no meals, drinks or breakfast in hotel, have to go to university student restaurant or local convenience store. Hearing on full Wack, pleased fan in room. Only window restrictor was disconnected, so would have been way to jump out of third floor window.
2023 年 9 月に 1 泊滞在

8/10 (良い)

karl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel very clean and tidy
The service was great couldn’t figure out where to park and the reception were very friendly when I rang for directions, very welcoming on arrival made sure we understood everything and was very friendly! The only downside was it was just so hot and without aircon the room was unbearable, there was a fan provided but this just blew the hot air around the room this isn’t the hotels fault they can’t control the weather but it was just too hot to stay the night! The reception was nice and cool and welcoming but as soon as we got out the lift on the 3rd floor it was like opening an oven ! I would defiantly stay again but il check the weather first !
2023 年 9 月に 1 泊滞在

6/10 (普通)

Philippe

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Pas de zone pour décharge des bagages Situé en plein milieu de zone universitaire Pas de climatisation Cabine de douche riquiqui et sommaire
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Bridget

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Natalia

出張
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Terrible experience
Extremely poor and stressful experience. I was charged 2x, and has been a nightmare to get it refunded (someone called me asking my cards details - what I refused to give - God knows who I would be giving it for, then asked if I could go in person there - 4hrs after I checkout!). I wasted 20 min in the phone with hotels.com early in the morning trying to have it sorted. During the checkout it was said I would have it sorted in the following day and I didn't need to be worried/do anything else. The walls were full of stains, as the the linen. The bed it's really uncomfortable. People yelling in the corridors up to around midnight. Car park it's quite distant. No VIP room upgraded and drinks were mentioned/offered (as part of Hotel.com rewards and promised in the booking). I booked it to sleepover before an important exam in the uni (and save me to drive early morning), but if I knew all the stress, I would sleep in my comfortable bed and be stress free. If you want a comfortable place to stay and no free trouble, book another place.
2023 年 7 月に 1 泊滞在

4/10 (不満)

Paul

2023 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
2023 年 7 月に 1 泊滞在

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Graham,

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Theresa

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Kishan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
清潔的酒店
這間酒店是沒有冷氣設備，只提供風扇，夏天可能會有一點熱。 早上酒店樓下會有清潔人員用機械掃地，會有一點聲響，可能會影響休息。 如果你想去 University of Northampton 的話，地點是一流，酒店位於大學內，十分方便。步行前往 Northampton 市中心大概 15分鐘，也是十分方便。
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

james

気になった点 : 客室の快適度
Defo not a 4 star hotel. Avoid
Staff were nice. However room was so hot it was unbearable. We did book for 4 nights but cancelled after the 1st night. No fan provided and bed was about as comfortable as a claymore mine. It can imagine the rooms to be a health risk in the summer as it was just way too hot. God knows how this is listed as a 4 star. It's defo a 2 and possibly 3. But certainly not a 4 star hotel. The Radisson in the town centre is a 4 star. The sunley is certainly not
2023 年 4 月に 3 泊滞在

6/10 (普通)

Susie、Sandy

気になった点 : 清潔度、施設のコンディションと設備
On the count of too many stains/marks on the walls ,bedding only changed on 3rd day & distance from car park I would not stay there again.
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在

4/10 (不満)

Derrick

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Not for me
Clean place to stay But so noisy. People having full LOUD conversations in the corridor late at night. The automatic bathroom lights and fan stay on for half an hour. That fan is the most noisy in the world 2 nights stopping there and didn’t get any decent sleep
2023 年 4 月に 2 泊滞在

8/10 (良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good experience
2023 年 3 月に 3 泊滞在

8/10 (良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Vlad

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

ELIZABETH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 1 泊滞在

6/10 (普通)

Steffen

出張
良かった点 : 清潔度、施設のコンディションと設備
Close to the town centre. Looking very new. Good equipment in the room. Didn't like the poorly working radiator. Reported to the reception staff but coming back later nothing had been done and the radiator was cold. Also don't like the automatic very bright light in the toilet with the very loud fan.
2022 年 12 月に 1 泊滞在

8/10 (良い)

tim

2022 年 11 月に 1 泊滞在

6/10 (普通)

Helen

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointing.
2022 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在

8/10 (良い)

Desmond

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Barbara

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Peter

2022 年 9 月に 1 泊滞在
Sunley Hotel からの返信 (投稿日 : 2022 年 9 月 24 日)
Thank you Peter! Look forward to having you stay again.

10/10 (非常に良い)

raymond

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Terry

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Really spacious room, comfy bed, good facilities, helpful staff, couldn't fault it
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Graham

2022 年 8 月に 3 泊滞在