フロント

ノーザンプトン タウン センター ホテルの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 423 件が非常に良い" "
評価 8 - 1001 件の口コミ中 403 件が良い" "
評価 6 - 1001 件の口コミ中 116 件が普通" "
評価 4 - 1001 件の口コミ中 43 件が不満" "
評価 2 - 1001 件の口コミ中 16 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest,Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 (非常に良い)

Hiroki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
バスステーションが近かった。 部屋は広くポット、お茶がついていた。 朝ご飯はイングリッシュブレックファーストで、品数も多くて満足でした。
2019 年 4 月に 1 泊滞在
Gaborからの返信 (投稿日 : 2019 年 6 月 19 日)
Dear Hiroki, We are really glad to learn you enjoyed your stay and liked the room. Many thanks, Gabor

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Poor Wi-Fi service
The location is the best but Wi-Fi doesn't seem very good. You can use it only for one device for free. It's certainly inconvenient for most of people.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay, for a short weekend. Good location walkabel to both the tran and coach platforms.
2024 年 5 月に 2 泊滞在
Eliah O'Toole - Guest Relations Executiveからの返信 (投稿日 : 2024 年 5 月 26 日)
Good Evening Robert,Thank you for the amazing 5/5 review!I am so glad to see that you had a wonderful weekend stay with us.It is great to hear you enjoyed our prime location only a short walk from both the Bus and Train Station.We do hope we will have the chance to welcome you back again soon!Warmest Regards,Eliah O'TooleGuest Relations Executive

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The young lady on reception was very knowledgeable and super helpful . She obviously loves her job! Bat staff nice food could have come out quicker.
2024 年 5 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 5 月 20 日)
Good morning Caroline,Thank you very much for taking the time to leave such a great review of your recent stay with us.Please know that your comments have been passed to all departments and I am delighted to read that you found our receptionist on the day to be super helpful.We are thrilled to read that you enjoyed your stay and we very much hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

8/10 (良い)

Jack

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is undergoing renovations which, when completed with result in a very nice hotel
2024 年 5 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 5 月 20 日)
Good morning Jack, Thank you for the taking the time to leave a review of your recent stay with us. We are glad to read that you enjoyed your stay and we hope to welcome you back in the future once our refurbishment is complete.Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The new rooms are excellent, the breakfast was one of the best I've had in a while, even though works are ongoing they didn't disturb me at all, I have to say for bed comfort they beat their rivals ' pr...er by a mile, best nights sleep in a very long time, I stayed there when it was a Raddison and they've improved on that. Very satisfied, apart from the awful coffee sachets in the room tasted a bit like H..py Sh...er.
2024 年 5 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 5 月 20 日)
Good morning Paul, Thank you for the great review and feedback from your recent stay with us! We are very glad to read that you enjoyed your stay, especially the breakfast and new bed in our newly refurbished room We very much hope we can welcome you back in the future!Kind regardsLuke - Front Office Manager

4/10 (不満)

Ibrahim

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Below expection, recomended to enhance the hospitality service, also provide a tour guide for a guest.
2024 年 5 月に 4 泊滞在
Lukeからの返信 (投稿日 : 2024 年 5 月 20 日)
Good morning Ibrahim,Thank you for taking the time to leave a review of your stay with us.We are sad to see that we received a rating of 2/5, your comments have been taken onboard and will be discussed to enhance our guest experience going forward.We hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

Charalambos

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good parking, nice staff, clean modern rooms, would definatly stay again, good central location
2024 年 5 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 5 月 13 日)
Good morning,Thank you very much for your great review of your recent stay. We are thrilled to read that you enjoyed your stay, and hope to welcome you back soon!Kind regardsLuke - Front Office Manager

2/10 (非常に不満)

Kurt

Staff was rude and obnoxious all because I queried the price and being charged for car parking because I had standard room instead of a superior room, but a previous member of staff told me parking was free because I was a guest
2024 年 4 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Kurt,Thanks for your feedback. We're sorry your stay didn't meet your expectations, and we apologize for the inconvenience. Since we're located in the town centre, parking for standard rooms comes with an additional charge. We hope to welcome you back the next time you're in town.Best regards,

8/10 (良い)

Charles

良かった点 : 清潔度、スタッフとサービス
Nice
2024 年 4 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 4 月 28 日)
Good morning Charles,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed your stay, and we very much hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

David、Waterlooville

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice newly refurbished room on 7th floor. Staff v friendly as always
2024 年 3 月に 1 泊滞在
Eliah O'Toole - Guest Relations Executiveからの返信 (投稿日 : 2024 年 3 月 27 日)
Good Evening David,Thank you for leaving us a review, it is great to see that you had such an enjoyable stay with us.I will make sure to pass along your feedback regarding the refurbishment and the excellent service you received during your stay.I hope to welcome you back soon!Warmest Regards,Guest Relations Executive - Eliah O'Toole

8/10 (良い)

jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay and would go again.
2024 年 3 月に 2 泊滞在
Eliah O'Toole - Guest Relations Executiveからの返信 (投稿日 : 2024 年 3 月 20 日)
Good Afternoon Jacqueline,Thank you very much for such a positive review. I am very glad to see that you enjoyed your stay and would like the opportunity to welcome you back again soon!Warmest Regards,Eliah O'Toole - Guest Relations Executive

10/10 (非常に良い)

Michael

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed here multiple times dating back to 2010. It continues to improve.
2024 年 3 月に 2 泊滞在
Lukeからの返信 (投稿日 : 2024 年 3 月 18 日)
Good evening Michael,Thank you very much for leaving a review of your recent stay with us.We are so pleased to read that you enjoyed your stay, and we very much look forward to welcoming you back in the future!Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

Gerald

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gut für unsere Zwecke gelegen.
2024 年 3 月に 3 泊滞在
Lukeからの返信 (投稿日 : 2024 年 3 月 18 日)
Good evening Gerald,Thank you very much for leaving a review of your recent stay with us.We are so pleased to read that you enjoyed your stay, and we very much look forward to welcoming you back in the future!Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

Lisa

2024 年 3 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Lisa, Thank you for your feedback it is much appreciated.

10/10 (非常に良い)

Mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Arrived at busy check-in, & manager stepped in to support reception staff which was appreciated. All areas clean & well maintained. Room quiet, modern & comfortable. Bathroom very good - hot water in shower = instant!
2024 年 3 月に 1 泊滞在
Eliah O'Toole - Guest Relations Executiveからの返信 (投稿日 : 2024 年 3 月 9 日)
Good Morning Mark,Thank you for a great review, I am very glad to hear that you enjoyed your stay with us.I will be sure to pass along the feedback to the Manager who stepped in to help the Reception staff and in doing so, made for a quick efficient check-in.I am also glad to hear that you enjoyed all of the amenities that we have to offer. We strive to ensure our guests are always satisfied and I will make sure that all of the relevant departments are aware of the great feedback!Warmest Regards,Eliah O'Toole - Guest Relations Executive

10/10 (非常に良い)

Luke

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Eliah O'Toole - Guest Relations Executiveからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Luke,Thank you for taking the time to leave us a great review, we appreciate it!I am very glad to see that you enjoyed your stay with us. I hope we have the opportunity to have you stay with us again soon.Warmest Regard,Eliah O'Toole - Guest Relations Executive

6/10 (普通)

Jim

Cold limited heating throughout. One lift out due to refurb in progress
2024 年 2 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 2 月 29 日)
Good afternoon Mr Knowles,Thank you for taking the time to leave another review of your recent stay with us.We apologise that you found the hotel to be cold during your stay, this is not feedback that we usually get from our guests so we will have to look into this further going forward.Regarding the lift we currently have one of our lifts down for maintenance and are trying as hard as we can to get it rectified. In relation to the refurbishment in progress across the hotel this is not related to the lift maintenance at all.We hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

6/10 (普通)

Jim

良かった点 : 清潔度
気になった点 : 客室の快適度
Cold throughout hotel and particularly bedroom. No heating throughout night.
2024 年 2 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 2 月 28 日)
Good morning Mr Knowles,Thank you for taking the time to leave a review of your stay with us.We are sorry to hear now that you had an issue with the heating during your stay. We would always ask that you inform us of any issue such as this during your stay and we would be more than happy to rectify it for you.We do hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

Victoria

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the breakfast and rooms were adequately equipped with comfortable beds. Didn't like paying to park. Should be free for hotel guests.
2024 年 2 月に 1 泊滞在
Lukeからの返信 (投稿日 : 2024 年 2 月 26 日)
Good morning Victoria,Thank you for taking the time to leave a review of your stay with us!We are thrilled that you enjoyed your stay, and we have taken your comments on board regarding the parking.We hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

8/10 (良い)

Jesse

良かった点 : 清潔度、スタッフとサービス
Very conveniently located, within walking distance of town centre and the train station.
2024 年 2 月に 6 泊滞在
Lukeからの返信 (投稿日 : 2024 年 2 月 26 日)
Good morning Jesse,Thank you for taking the time to leave a review of your stay with us!We are thrilled that you enjoyed your stay.We hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

10/10 (非常に良い)

Karen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel rooms were good, breakfast was nice and lots of choices
2024 年 2 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Karen, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value
Great value, nice rooms, decent breakfast.
2024 年 2 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear David, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 (非常に良い)

Steve

2024 年 2 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Steve, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 (非常に良い)

Brendan

2024 年 2 月に 2 泊滞在
Lukeからの返信 (投稿日 : 2024 年 3 月 21 日)
Good afternoon Brendan,Thank you very much for leaving a review of your stay with us. We are delighted that you enjoyed your stay and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

8/10 (良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great room would definitely stay again
Booked a superior room and can definitely say it was worth it. Loved the decor from the pops of colour in the bathroom to the furniture style all really suited each other. The bed was extremely comfortable and the LED headboard lights created a relaxing atmosphere at the end of the night. Only issue was curtain rail lights were flickering so had to rely on lamps in the room instead of using the main lights. The only improvement I can think of would be with it being a superior room maybe some upgraded coffee making facilities could be included for example a pod machine even just a simple one just to add that more luxury feel that you get from the rest of the room
2024 年 2 月に 1 泊滞在
nmからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear AshleyThank you for your great review and feedback on your stay with us.I will be sure to pass on all feedback to the relevant departments.We look forward to welcoming you in the near future.Kind regardsThe Northampton Town Centre Hotel

10/10 (非常に良い)

Dawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Reception staff really friendly, helpful 👏👏
2024 年 2 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Dawn, Thank you for your feedback, it's always nice to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as they strive to continuously improve the quality of our service.Thank you again for sharing your experience. We hope that your next visit will be as pleasant as the last. Kind Regards, Northampton Town Centre Hotel

10/10 (非常に良い)

Borys

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional
Exceptional hotel for the price
2024 年 2 月に 1 泊滞在
nmからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear BorysThank you for leaving some great feedback with regards to your stay.Kind regardThe Northampton Town Centre Hotel

10/10 (非常に良い)

Simon

2024 年 2 月に 1 泊滞在
nmからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear SimonThank you for the great review.Kind regardsThe Northampton Town Centre Hotel

6/10 (普通)

Christopher Paul

カップルで旅行
良かった点 : 清潔度
Pleasant staff, but not really focused on customer experience, additionally bar shut early as advertised, will not stay again.
2024 年 2 月に 2 泊滞在
nmからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear ChristopherThank you for taking the time to leave some feedback on your stay with us.I am sorry to see that you did not enjoy all aspects of your stay, I will be sure to pass on the feedback.Kind regardsThe Northampton Town Centre Hotel

10/10 (非常に良い)

Sajimon

2024 年 1 月に 2 泊滞在
Eliah O'Toole - Guest Relations Executiveからの返信 (投稿日 : 2024 年 3 月 20 日)
Good Afternoon Sajimon,Thank you for taking the time to leave a great review. I am very glad to see that your stay was a positive experience and would look forward to welcoming you back again soon.Warmest Regards,Eliah O'Toole - Guest Relations Executive

10/10 (非常に良い)

NICHOLAS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable quiet hotel. Lovely staff and very handy for town
2024 年 1 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Nicholas, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 (非常に良い)

Ralph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel location is good and the staff delivered excellent customer service Christina at the front desk and Kevin DeFreitas in the bar and restaurant. Also the young lady server in the restaurant The one thing is that our room was too small for a king size bed. No space to move around. At least a small fridge would be nice to have. There should be an ice maker on some of the floors. Love that we could make coffee or tea Excellent renovated bathroom
2024 年 1 月に 2 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Ralph, Thank you for your lovely feedback it will be shared with the team. We are happy to hear that our staff were able to provide the level of service and hospitality that we strive for. We can't wait to have you back as our guest next time you’re in Northampton. Kind Regards,

8/10 (良い)

Ralph

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Ralph, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

6/10 (普通)

Ole Haubo

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
OK slidt hotel i ramponeret kvarter
Et noget slidt hotel i et ramponeret kvarter, hvor hotellet falder fuldstændigt udenfor arkitektonisk.
2024 年 1 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Haubo, Thank you for reviewing our facilities and we appreciate your feedback. We have some delightful news, from the beginning of this year our hotel will be going through refurbishment. We do hope you will allow us to host you once more next time you’re in town. Kind Regards,

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
The stay was amazing. The only fault was tgere was no fan for the bedroom and the air conditioning turned off withing 45 minutes so the room was extreamly hot.
2024 年 1 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Christopher, Thank you for your feedback. It is much appreciated. Kind Regards,

10/10 (非常に良い)

D

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guest, Thank you for your feedback it is much appreciated.Kind Regards,

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great overnight stay
It was great for a nights stay. Room comfortable, great amenities, and the breakfast was great
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Karen, Thank you for your feedback, it's always nice to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as they strive to continuously improve the quality of our service.Thank you again for sharing your experience. We hope that your next visit will be as pleasant as the last. Kind Regards,

6/10 (普通)

Steven

出張
良かった点 : 清潔度、客室の快適度
Ok hotel poor booking
Note was fine. Check in poor. The lady at reception was great but my booking from Hotels.com was not passed onto the hotel. It took 20minuted to sort out.
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Steven, Thank you for taking the time to share your feedback on your visit to the Hotel Northampton Town Centre. Our team will be addressing the issues you encountered so that we can improve going forward. We do hope to have you back as a guest next time you're in Northampton. Kind Regards,

2/10 (非常に不満)

Shaheed

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Shaheed, Thank you for your feedback it is much appreciated. Kind Regards,

8/10 (良い)

Amanda

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Amanda, Thank you for your feedback it is much appreciated. Kind Regards,

10/10 (非常に良い)

A

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Guest,Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

8/10 (良い)

Ryan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Ryan, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

8/10 (良い)

P

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Guest, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 (非常に良い)

Lucille

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Lucille, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

4/10 (不満)

Mr Spencer

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Found a pair of underpants and a lipstick from the previous occupants in the room Room had obviously not been cleaned properly.
2023 年 12 月に 1 泊滞在
Cristinaからの返信 (投稿日 : 2023 年 12 月 7 日)
We genuinely value your feedback, and we want to express our gratitude for sharing your thoughts with us. We deeply regret that your recent stay did not meet the high standards we aim to provide to our guests. Please accept our sincere apologies for falling short of your expectations.Your feedback is incredibly valuable to us, and we will use it as a valuable resource to enhance and refine our services. We genuinely hope that you'll consider giving us another chance to host you the next time you visit Northampton. Your satisfaction remains our top priority.

8/10 (良い)

Victoria

2023 年 11 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Victoria, Thank you for your feedback it is much appreciated. Kind Regards,

6/10 (普通)

James

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在
nmからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear JamesThank you for taking the time to leave a score.Kind regardsThe Northampton Town Centre Hotel