Arrived on Sunday November 20th for a week long much needed get away, upon arrival I was embarrassed to invite my friends and family into this house. When I say to you this was a filthy house I mean that with every ounce of me. I’ve rented many homes over the years but this was my first time using this company and I’m sad to say it’s my last. Not only was this home filthy dirty but the linens were soiled on all of the beds along the bottoms, some of the blinds were filthy dirty where they have not been cleaned nor dusted in maybe a year, floors looked as if they had not been swept in a very long time, very sticky as you walked on them, dining table had food crumbs left on it from a previous guest, roach bugs throughout the house, TV in the kitchen does not work and has not worked in years I was told by someone that works for the company, house is advertised for 15 people and we only had 4 spoons and 7 forks to eat with, we lost power to the living room and an electrician came out the following day and replaced a breaker, this is also where the router is at so we had no internet either for gaming, I had five teenage boys with me, we had black mold in in two of the bathrooms, showers were dirty in two of the bathrooms, did I mention roaches in the bathrooms, coffee grounds were left in the pot and they had mold on them, dishwasher tray for the bottom was missing the roller wheel, shower downstairs in the Queen bedroom would NOT drain, not enough HOT water for everyone to get showers, we had to space everything out including using the dishwasher, very little water pressure from the shower heads- they also need is a deep cleaning, dishes in the cabinets were dirty, cooking utensils were dirty, and the kitchen floor was VERY sticky and black dirty. Dining room table has a chair that is broken and the legs are being held together with some rope. This home should have never been rented to us in this manner and should have been deep cleaned before we arrived. I asked several times to be moved to a different house and was told they were short staffed due to the holiday week but anyone working should have been able to accommodate us. I have pictures of everything I have said. Was offered $300 refund to not write a negative review by the the manager at the rental company. I have tried MANY times to get in touch with Chris the manager to speak with him about this property but he will not return an email to me at all. Please avoid this company. 🤬🤬🤬