Norfolk County Public Library - Port Rowan Branch

I would easily give this hotel five stars, except for one recurring issue. Leaving dirty laundry bins in the hallway next to the elevators 24/7 was an eyesore and felt quite distasteful. Aside from that, everything else was fantastic. The food was great, the service was marvelous, the fellow guests were wonderful, and I truly enjoyed the atmosphere and location.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Everything you would expect from a property of this type. Great location, beautiful room, gym and pool and impeccable service. A special place.