「The Richmond is not a 4 star property in the US or a European sense, meaning it does not have tastefully bland art on the walls or bath products with mystical Thai names. However, it is located across the street from Echmiadzin and within a few blocks of most other attractions. The property is scrupulously clean. You get complimentary toothbrush and razor in the room. The walk-in shower is spacious. The mattress is comfortable. The staff is super-friendly and they cook enough food for an army,...
「Overall, my experience was very positive. The staff were professional and welcoming, and the room was clean and comfortable. Although the Wi-Fi connection was occasionally slow, it did not significantly affect my stay. The hotel’s location is very convenient, close to many shops and transportation options. This was my first visit to Armenia, and I was truly impressed by the excellent service and warm hospitality at the hotel. I would be happy to stay here again in the future. Thank you for your...
「Comfortable and safe place for solo travelers. There is a shared kitchen which is clean and tidy. Rent a car is recommended, but there is a bus stop nearby or a 45 minute easy walk for example to Republic Square. 」
「Kind and accommodating staff. Very modern and clean hotel, large rooms and bathrooms. Nice front courtyard and places to sit. A bit outside of the city center - need transportation to get there. 」
「It's a bit isolated, but very comfortable. The pool is nice. A little cold. I was concerned about my room without windows or AC but they provide a fan and it was comfortable. The staff was very pleasant to me even though I arrived in a grumpy mood. They seem to care about the comfort of every guest. Even me in the cheap room. Haha. It's quiet too. Thanks.」
"It was very difficult to communicate with the hotel by email or Expedia message. And the given info (eg. swimming pool towel related, frequency of room towels/linens changes) by the manager and the staff were different, and confused/uncomfortable feelings I had. TV problem was not handled even the front staff said to send somebody (no show), and other issues that I faced. Some staff were helpful and some points I had positive impressions, however, negative impression became more than positive ones, sad to say."
