Find hotels in Nong Thale, Krabi

"Lovely hotel in a great location with staff who only want help you and make your stay enjoyable. Would definitely stay here again."

"+"

"Fantastic location, staff and food. We loved every moment"

"To say I’m very disappointed in this hotel would be an understatement. We arrived at 7pm and entered our room that was supposed to have a cliff view but it was behind buildings with garbage and towers in the way. The room also smelt like mold and mildew, we complained to the front desk and they sent someone up to check, in which he only sprayed air freshener!! After we returned at 10pm to see if we can switch rooms, we waited over an hour to get a proper response from reception and eventually moved to a different room with a pool view. This room also smelt like mold, the toilet and shower are also detached small spaces and not what we expected. The housekeeping also comes at different times throughout the days so very inconsistent, we wanted to rest during the late afternoon and they had to clean our room as we were there. Housekeeping don’t replace the cups, towels, hand wash soap and didn’t take out the garbage. The plumbing is very poor as well, engineers came to fix the temperature as it only stayed boiling hot, the sink drain also got locked into the socket and an engineer also had to come and repair the sink. I cannot believe how awful this hotel is, this was a 2 star motel experience (at best) and I do not recommend wasting your money here."

"We stayed here for four nights and our only disappointment was having to leave.It was exceptional from start to finish it's run to perfection. The whole team are just wonderful.Phoom looked after us and was a stand out.Pop the General manager came around at breakfast and introduced herself to all guests very hands on which was lovely to see.The breakfast is exceptional wow wow wow they have everything.Our room was beautiful what a view of the ocean.The complimentary sound healing and Pilates classes were fantastic.The whole resort is just so beautiful. We love the Banyan tree brand having stayed at the Koh Samui one a few years ago they're the best.We will for sure return to this amazing hotel."

"Very helpful and kind the staff were amazing ! "

"We stayed here for seven nights and were left hugely disappointed. The staff are lovely and it's clean.The massage in the spa was superb I went three times. Then we get to the negatives the food is average at best pretty tasteless to say it's meant to be a Michelin chef.Breakfast basic and that's being kina.It you want matcha latte you have to pay extra a first for me. On our second night a family moved next door to our premier pool villa. Kids screaming and shouting in their pool until midnight we couldn't sleep.l went to reception to complain and they went to speak to them three times and they just got louder didn't care. We spoke with the room's manager the next morning after having a sleepless night who spoke with the owner who is the General manager and she declined for us to check out stating kids will be kids. Sorry but | disagree listening to yelling and screaming until midnight and it continued the next night.lt was two families one in a room with no pool congregated into a one bed villa with pool next to us extremely noisy and inconsiderate of other guests.We were offered a choice of two other rooms either next to the main pool or next to the busy main road neither were suitable and extremely noisy. lo me the owner doesn't care about guests wellbeing only counting the pennies. No compensation basically had to grin and bear it and count down to leaving. We would not return nor recommend. "

"Fabulous hotel. Beautiful pools, beautiful gardens, really peaceful. Food also excellent, in particular at the Beach Bar and also the breakfast location. Can’t fault this place, really wonderful. "

"Really lovely week. The property and the location are beautiful. The facilities, restaurants, etc. were all excellent. I would very much recommend it as a pleasant, relaxing holiday resort in a really beautiful spot. The service was very friendly and helpful but sometimes not quite hitting the standards I think they were aiming for - but only in little things, such as running out of menus one evening. The management of the airport transfers, which was important, was seamless."