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"Loved the stay, the shower I used was moldy"

"We love staying at the Richmond Narita it’s so close to everything easy check-in and checkout. Beds are luxurious "

"Excellent place for short stay, free transportation to airport and mall was amazing."

"We arrived at Narita Airport from USA around 4pm and got our rental car. 2 family members were flying in at 10pm and we wanted to drive at that time to a town near Mt Fuji for a few days. We rented this hotel room and napped for 4-5 hours. Well worth the $50-60 to be rested for a 2.5hr drive after a long day. "

"The property is a little dated but clean and spacious rooms. Staff were lovely and there is a convenience store open till 11pm inside the lobby. You receive 1 ticket to adjacent onsen which was wonderful. Onsen has restaurants, bars and bathing too which was amazing! The air conditioning was not very good for a hot night but it was passable for the price I paid. My only complaint was that the shuttle bus is only every 2 hours ….i had just missed one so had wait and a taxi was $50 to get to the hotel as its not super close to the airport."

"Excelent and very convenient "

"Basbas was a terrific concierge. He made us feel very welcome. Also swimming pool, sauna and bath were in good condition. The breakfast buffet was great as well…nice selection, helpful staff. "

"The surrounding area was a bit weird, luckily there was a convenience store and they provided shuttles to the malls & airport"

"とても落ち着いて良いホテルです！価格も合わさり、最高でした〜"