Nieuw-Beerta Vacations from ￥210,479

Good business stay Breakfast needs more dairy free options

It’s a bit of a stretch to call this a spa hotel. The spa area is in a basement downstairs and is a bit dingy. There are no fluffy robes or slippers in the room - you have to pay extra for those. The shower pressure in our room was terrible. The breakfast buffet was almost empty by the time we came down at 9am. We had to ask for some of the food to be replaced so we could eat. It was very messy / untidy. While scrambled eggs and bacon was available in the buffet on the Friday, the bacon wasn’t kept topped up, there were only a few pieces left at 9am and no more came. On the Saturday, there was no bacon at all. The food that was there was good- but it’s a shame that they don’t keep the foods replenished and the general area tidy for guests. All in all the hotel is nice enough, but don’t expect luxury and definitely don’t expect ‘spa’. It’s overpriced because of this in my opinion.

Having read the two awful reviews that Accor place prominently on the web site we were naturally concerned, although we are loyal Novotel clients. However our concerns were completely unnecessary. The parking was easy out front, the reception staff very friendly and helpful. Our room was clean and well-equipped. We enjoyed the pool and bar area and had a big screen TV all to ourselves to watch England play Norway. So all in all the hotel exceeded our expectations and we enjoyed our stay. One negative comment - we were told the very high room prices were because Andre Rieu was performing but the hotel was sparsely occupied so the logic of market demand was incorrect. However, looking at hotel prices in general in Maastricht for that period our rates were reasonable. Highly recommended for a wonderful Maastricht experience.