Nicte-Ha Vacations from ￥446,738

Good foods, friendly staffs, able to get anything you requested from room services.

DJ needs to play more updated songs and less hard core rap. Beach should be improved.

Very nice place for relaxing

Purchased Infinite package. Loved the private beach area and the room (11th flr) was outstanding. Housekeeping, can’t say enough how much time she spent cleaning. Easy to get dinner resv when booked in the Infinte Club Lounge. The extra benefits of Infinite were not only noticed but enforced by staff. Felt very safe on property. Beach menu was extensive in food and beverage. Had one food safety concern. Set up a BBQ with chicken and Steak outside the ceviche stand. Cook would put raw chicken on with a latex glove and then wipe the glove with a paper towel. Flips raw chicken and uses same tongs to pull meat off grill to serve. I stayed away. May have just been and inexperienced person but that was dangerous. Beach service was a little slow but not really a major issue. We spent (6) hours a day for 5 day on the Infinite Club beach area. I felt we got a good glimpse of service. Restaurants were great! We visited a different one each night. Breakfast Buffet was top notch. Didn’t care for the constant asking to show us a vacation package. Our first day there and he wanted to meet us right away. We declined as we wanted to see property and go to the BEACH! We eventually agreed to meet for 30 mins on our last day and then politely declined after the discussion. 50 steps to the ferry dock for Isla Mujeres. We discussed on plane home. 8.5 out of 10. I would recommend the Infinite package. It’s minimally more and worth every penny. We would go back.

food was great if you do the all inclusive. Safe No issues at all.