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Reviews of Ambiance by the Falls B&B

3 out of 5
Ambiance by the Falls B&B
4467 JOHN STREET, Niagara Falls, ON

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 65 reviews" "
Rating 8 - Good. 14 out of 65 reviews" "
Rating 6 - Okay. 0 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Charming 100 year old home in excellent condition Gracious and warm hosts
Stayed 2 nights in Oct 2023
Response from Kevin and Anna - Owner on Dec 3, 2023
Thank you for taking the time to write this kind review.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in perfect location
A 2 night stay in very quiet area only a 10 min stroll from Clifton Hill & the American Falls. Ideal for nighttime fireworks viewing. Stayed in green room. Quite small but bed very comfy. Bathroom tiny but modern with great shower & spotless. Didn’t want an impersonal room in one of the big chains so we were well satisfied. Breakfast plentiful & freshly cooked to perfection. Really enjoyed our stay. Great value & lovely hosts.
Stayed 2 nights in Sep 2023
Response from Kevin and Anna - Owner on Sep 25, 2023
Thanks for taking the time to write the review!

10/10 Excellent

Sabine

Stayed 1 night in Sep 2023
Response from Kevin and Anna - Owner on Dec 3, 2023
Thank you so much!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kevin and Anna - Owner on Sep 8, 2023
Thank you for taking the time to write the review.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Ambiance! We were there two nights. Our room and bathroom were immaculately clean!! Both breakfasts were scrumptious! It was an easy walk down to the falls. I’m glad we didn’t stay at a big hotel amongst all the chaos. We stayed in cozy comfort.
Stayed 2 nights in Aug 2023
Response from Kevin and Anna - Owner on Aug 28, 2023
Thanks for your review. I think you made the right choice with our B&B too :-)

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Kevin, the host, tried to accommodate and came in early for breakfast so we could meet our tour. Highly recommend
Stayed 1 night in Aug 2023
Response from Kevin and Anna - Owner on Aug 25, 2023
Really appreciate your kind review!

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kevin on Aug 14, 2023
Thank you!

10/10 Excellent

Mary

Stayed 1 night in Aug 2023
Response from Kevin and Anna - Owner on Aug 27, 2023
Thank you so much for the review!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Corina, SAN ANTONIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay and in the morning a delicious and thoughtful breakfast. Will definitely stay again.
Response from Kevin and Anna - Owner on Aug 6, 2023
Thank you for taking the time to write the review. You are welcome to our B&B again!

10/10 Excellent

Anthony F.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay at an extremely clean property. The Inn Keepers were so pleasant and helpful that when we had a tour scheduled earlier than the set breakfast time, they went and made a special breakfast much earlier, so we could both eat and make our tour of Niagara Falls. We highly recommend this location for viewing the falls as we could walk very safely at night to see the light show. The neighborhood was quiet and away from the hustle and bustle of the tourist area but still very walking friendly.
Stayed 2 nights in Jul 2023
Response from Kevin and Anna - Owner on Jul 25, 2023
Thank you for taking the time to write an excellent review. Hopefully, you have a forgettable experience in Canada.

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hosts (Kevin & Anna) were very gracious and accomadating. Breakfasts were very good. Very clean everywhere!
Stayed 2 nights in Jul 2023
Response from Kevin and Anna on Jul 22, 2023
Thank you for taking the time to write this kind review. Your couple are warmly welcome to our B&B again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Nice place
Nice place. Friendly hosts. Bed was a little soft
Stayed 1 night in Jul 2023
Response from Kevin and Anna - Owner on Jul 8, 2023
Thanks for taking the time to write this review.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Kevin and Anna - Owner on Jun 30, 2023
Thanks for your review!

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming older home on quiet street yet within walking distance to perfect Falls viewing area. Hospitable host helped us with check in and prepared lovely breakfasts. Very cognizant of dietary restrictions. Comfortable and quiet room.
Stayed 2 nights in Jun 2023
Response from Kevin and Anna - Owner on Jun 26, 2023
Thanks for taking the time to write the kind review. You're a very polite couple. Very happy to accommodate you. Welcome to our B&B again!

10/10 Excellent

A.J.

Liked: Cleanliness, staff & service, property conditions & facilities
Room & bath was spotless, bed very comfortable. Kevin our host was pleasant and greeted us at the door. Breakfast was delicious. Nice conversations with Kevin at breakfast.
Stayed 2 nights in Jun 2023
Response from Kevin and Anna - Owner on Jun 20, 2023
Thank you for taking the time to write this view. We are delighted to host you and we look forward to seeing you again!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Host was very kind and accommodating. The facility was very clean and breakfast was wonderful
Stayed 1 night in Jun 2023
Response from Kevin and Anna - Owner on Jun 12, 2023
Thank you for your staying. You're welcoming to our B&B again.

10/10 Excellent

Rosa, Salida

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Kevin and Anna - Owner on Jun 12, 2023
Thank you for taking the time to have a nice score to us.

10/10 Excellent

Ertha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt it was new, clean, tidy and the hosts were adorable. Wonderful breakfasts and the host Ken and Anna allowed me to have flowers delivered to the AB&B for my partner's birthday surprise. I would stay there again!
Stayed 2 nights in Oct 2022
Response from Kevin and Anna- your hosts on Oct 17, 2022
Thanks for your kind review. We are glad you enjoyed your stay. You’re welcome to our B&B again.

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2022
Response from Kevin and Anna-hosts on Sep 12, 2022
Thanks for taking the time to write a review for us.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet stay with a delicious breakfast included.
Stayed 1 night in Aug 2022
Response from Kevin and Anna - your hosts on Aug 29, 2022
Thank you so much for the review.

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services, the property is walking distance to all the attractions. Beautiful room and house.
Stayed 1 night in Aug 2022
Response from Kevin and Anna - Your hosts. on Aug 15, 2022
Thank you very much, Antonio!

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this Band B is beautifully kept building with update bathrooms. Very kind and helpful host and delicious breakfasts. Would recommend to others and would stay there again
Stayed 2 nights in Jul 2022
Response from Kevin & Anna - your hosts on Aug 8, 2022
Thank you, Eileen, for taking the time to write the review. We are pleased that you have a satisfactory stay with us. You're warmly welcome to our b&B again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Great location, five minute walk to Clifton Hill. Safe location. Clean room and common areas. Private bath in room. Delicious homemade beakfast with a variety of food. Welcoming and friendly hosts!
Stayed 1 night in Aug 2022
Response from Kevin & Anna - your hosts on Aug 7, 2022
Thanks for taking the time to write so kindly review. Your satisfaction is our motivation. We will continue to share our joy with you!

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was cute. Abit outdated. The neighbourhood is abit run down but overall felt safe and was walking distance to the falls. Kevin was very nice and helpful. Wish the rooms had cable.
Stayed 1 night in Jul 2022
Response from Kevin - Owner on Jul 14, 2022
thanks

10/10 Excellent

Ronald, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older property that is well cared for
Stayed 2 nights in Jul 2022
Response from Kevin and Anna - Your hosts. on Jul 16, 2022
Thank you, Ronald. Thank you for staying with us in this lovely old house. Welcome you visit us again!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity
Stayed 1 night in Jul 2022
Response from Kevin & Anna - your hosts on Jul 8, 2022
We are very much appreciated your review. Thank you so much!

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts greeted us when we arrived late, served a full course hot breakfast to start our day, helped to find a great wine tour, and were so, so hospitable. We walked everywhere which made our stay convenient and affordable. Thank you Kevyn and Ana.
Stayed 4 nights in Jun 2022
Response from Kevin and Anna - Your hosts. on Jun 28, 2022
Thanks for taking the time to write this so kindly review. You couple are our best VIP guests. We will miss you.

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Kevin - Owner on Jun 14, 2022
Thanks

2/10 Terrible

Vineeth

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One of the worst experiences in my life. A bed and breakfast implies that breakfast is available. Breakfast was not available. The owner informed me as I was entering the property; SURPRISE!!!! Secondly, our room was the bathroom - the closet was converted into a tub and shower curtains were provided!!! Technically, me and wife ended up sleeping in the bathroom for a $150 a night. We had initially booked the property for 2 nights, it was quite pathetic that we did not stay for the second night, and of-course the money would not be refunded, which is expected. Safe to say that, I will never be returning and will make sure all my friends and family stay at-least few kilometers away. A trip to Niagara has never been quite traumatizing.
Stayed 2 nights in May 2022
Response from Kevin - Owner on Jun 10, 2022
We have been running this B&B for six years and have never encountered such comments. Regarding breakfast, it was stated before and after your reservation that we don't serve breakfast until June 1, so what's your surprise? The Yellow Room you booked has had countless guests and no one has ever said they were staying in a bathroom. Your comment is insulting to us and disrespectful to all people!

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The stay was quite good, just not the cleanest in the bedroom - there were cobwebs above the bed and 3 spiders in the room when we arrived, as well as a couple of hairs on our pillows.
Stayed 1 night in May 2022
Response from Kevin and Anna - Your hosts. on Jun 10, 2022
Thanks for your review. We are sorry for our Cleaning negligence. It won't happen in the future.

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in May 2022
Response from Kevin and Anna - Your hosts. on Jun 10, 2022
Very appreciate your reviwe.

8/10 Good

Jim

Stayed 2 nights in May 2022
Response from Kevin on May 14, 2022
Thanks

10/10 Excellent

Natacha

Stayed 1 night in Apr 2022
Response from Kevin and Anna on Apr 15, 2022
Thanks for the review. You are warmly welcome to our B&B again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to the falls and casino. Older home that has been updated nicely. Supper clean! In room TV only had local stations. Kevin, our host, was very accommodating.
Stayed 1 night in Sep 2019
Response from Kevin - Owner on Sep 30, 2019
Thank you for the review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Kevin and Anna - Owner on Sep 27, 2019
Thanks for the review. We are so glad to stay with you! You are warmly welcome to our B&B again.

10/10 Excellent

Rich, Port Orchard, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older home and decorated appropriately. Parking in the back of the home.
Stayed 1 night in Sep 2019
Response from Kevin - Owner on Sep 25, 2019
Thank you for taking the time to write this kind review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
We love this property! It is a spotless clean lovely cottage locate in a quiet area just a 2 minutes walk from the rainbow bridge, restaurants and others attractions. I will highly recommend it!
Stayed 1 night in Aug 2019
Response from Kevin - Owner on Aug 30, 2019
Thanks for taking the time to write the review. We are pleased with your staying.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing ! Close enough to the falls to be able to walk there and far enough so it is silent at night. Mr. Kevin was amazing and helpful. You can reach him at any moment by text. Room was perfect ! Breakfast were delicious ! We recommend it to everybody. I would go back there anytime.
Stayed 2 nights in Aug 2019
Response from Kevin and Anna - Your hosts. on May 15, 2022
We appreciated your kind review! Welcome to stay with us again. Sorry, it's so late to reply.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cosy house and Kevin is a good host. The room was tiny, but for one night stay it had everything we needed. It even had an ensuite bathroom. Breakfast was very nice.
Stayed 1 night in Aug 2019
Response from Kevin - Owner on Aug 26, 2019
Thanks for taking the time to write the review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Kevin - Owner on Jul 26, 2019
Thanks for taking the time to write the review.

8/10 Good

James&Grace, Detroit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint nice setting. Bed was very firm but comfortable. Bathroom was in room with toilet in small attached closet and shower and sink in room itself which was a bit unusual but all working and private. Awesome location being a block away from the main tourist strip and about a mile walk to the main falls. Owner was very nice and breakfast was amazing! Overall a great quiet place to stay if you are visiting the falls :-)
Stayed 1 night in Jul 2019
Response from Kevin & Anna on Jul 3, 2019
Hello James & Grace, thanks for taking the time to write the review. You are so nice people. Welcome to our B&B again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place you feel like home if I coming back or coming back in the same place very convenient to everything
Stayed 1 night in Jun 2019
Response from Kevin and Anna on Jun 16, 2019
Thank you so much for taking the time to write the review. Happy birthday to you! You are always looking younger and beautiful.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local
Very friendly proprietor, very clean. Walking distance to Clifton Hill, great location, quiet street. Rooms are a bit small, but clean and comfortable.
Stayed 2 nights in Jun 2019
Response from Kevin and Anna on Jun 16, 2019
We are so happy to get your 10/10 review. Thanks for staying here with us.

10/10 Excellent

Terianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and close to Falls
It was close to the falls and the owners made it a very pleasant stay.
Stayed 1 night in Oct 2018
Response from Kein on Oct 24, 2018
Thanks for taking the time to write the review. You are welcome to our B&B again in the future.

10/10 Excellent

Julie, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners are super nice! The freshly prepared breakfast is super delicious and the amount is plenty. The room is a bit small but is very neat and clean. Great location! Few minutes of walk to Niagara Falls and nearby attractions.
Stayed 2 nights in Aug 2018
Response from Kevin - Owner on Aug 31, 2018
Thanks for taking the time to write the review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Kevin - Owner on Aug 13, 2018
Thanks you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B and B with a very friendly owner. It was very quiet and relaxing and very close to the falls. Daily breakfast was delicious and the ambiance was very elegant. I would definitely recommend for a couple.
Stayed 3 nights in Jun 2018
Response from Kevin-owner on Jul 6, 2018
Thanks for taking time to write the review.

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017
Thank you for the review.