Though i appreciate the effort to "update" the rooms, they were dirty, blankets had questionable stains and residue left in the freezer. Also, the shower curtain had mildew stains.
Andre
2025 年 7 月に 1 泊滞在
6/10
Not the hotels fault but the domestic disputes from guests there that night were loud and noisy.
Sherry
2025 年 7 月に 1 泊滞在
10/10
Nice
Darjonae
2025 年 7 月に 2 泊滞在
2/10
Dirty, cockroaches, Unsafe
Paul
2025 年 7 月に 1 泊滞在
8/10
Kind of dirty
Leslie
2025 年 7 月に 2 泊滞在
8/10
Love the court yard
Ashley
2025 年 6 月に 1 泊滞在
4/10
Sheets were nasty and room was dirty. Didn’t look like pictures
Thomas
2025 年 6 月に 1 泊滞在
2/10
the staff was half dressed and barefoot and looked like he came from his bedroom with dishevled hair and half asleep. ( we did check in very late at almost 2am as we were traveling.)
The room had a roach, the furniture was broken, both beds had an unpleasant odor, and the only lock (in this unsafe neighborhood) on the door was the electric key card lock.
Never again!
John
2025 年 6 月に 1 泊滞在
10/10
Lovetta
2025 年 5 月に 1 泊滞在
2/10
Roach infestation
Unfriendly/unavailable staff
Unsafe conditions (chain lock broken and hole in door)
No ashtray for smoking room and no cups
Parking lot on opposite side of actual room no way to watch my car
Saleema
2025 年 5 月に 1 泊滞在
6/10
Couldve been cleaner, definitely needs an upgrade beds werent the most comfortable
Jessica
2025 年 4 月に 1 泊滞在
2/10
It was absolutely and honestly nothing like the images that they display up here. Upon opening the door. Noticed the comforter were heavily stained. When i pulled the comforter off. It had a very huge burn hole on it. About the size of 4 irons. Then immediately Noticed the very dirty, dingy like pillows. The refrigerator and stand will fall or collapse soon. The chair in the room was filthy. Burn holes and all. Shower hadn't been cleaned. Toilet seat hadn't been cleaned. Had urine all over it. Upon trying to wash my hands. The handle on the faucet fell off once i touched it. I didn't even bother asking for a refund or anything. Because i felt like they gave me this room on purpose. I will be reaching out to the BBB. And supply them with the videos that I took of the room. Oh, and the smell of the room was very moving.
Lawrence
2025 年 4 月に 1 泊滞在
10/10
Cody
2025 年 4 月に 4 泊滞在
8/10
Alonzo
2025 年 4 月に 2 泊滞在
4/10
They don't provide hair dryer, the kitchen is nice and remodeled but the hotel does not not provide neither a coffee machine or toaster. The hotel have an ice machine in the alley but they disconnect it some nights. No extra blankets or pillows. Bathroom towels were very thin and cheap. If you like to have a cheap hotel, this is for you. For me I should have expected much more for what I paid for. I requested and was provided a non smoking room however one night the room above ours was occupied and I don't know how but we feel someone was in our room smoking, I waked very congested due to the cigarette smoke in our room.
The parking lot was full of junkies at night, every night leaving trash everywhere, definitively don't recommend and will never comeback.
For $ 10.00 more a night you can get a lot nicer and better hotels nearby.
Juan Carlos
2025 年 4 月に 4 泊滞在
4/10
It was my Birthday weekend and I booked a deluxe king room with the kitchenette but ended up with a deluxe king room without the kitchenette. Not only that our room was all the way at the end in a corner where I didn’t feel comfortable. When I went to the front desk to ask about my reservation he told me I booked for a deluxe king without the kitchenette, ok cool but when I asked to change rooms because I didn’t feel comfortable at the end of the walkway he told me they were all booked up and if I have any problems just let him know. Mind you they had more than 8 vacant rooms with the kitchenette on the bottom floor where we were staying and I’m pretty sure more on the 2nd floor. Even without the kitchenette I would have rather had another room but lesson learnt, my first and last time staying at this hotel. I did make the best of my birthday which was Saturday, April 5 and enjoyed myself at the beach while I was down there.
Monique
2025 年 4 月に 2 泊滞在
2/10
kristen
2025 年 4 月に 1 泊滞在
10/10
The James river hotel formally the King James is almost historical in Newport News. The hotel has been through VERY ROUGH times of people it's time in business. Overall it has truly stood the TEST OF TIME. The age of the rooms would be a five on my scale. However other than that I will stay again as I have done for over 40 years. God bless
Ron
2025 年 3 月に 2 泊滞在
4/10
Avery
2025 年 3 月に 1 泊滞在
2/10
Worst hotel I have ever stayed at it was 12° outside. They had no heat. He would not give us heaters or more blankets and could not get a refund.
Terrell
2025 年 2 月に 2 泊滞在
2/10
Michael
2025 年 1 月に 1 泊滞在
2/10
Room was ice cold. No blankets on the bed only a very thin bedspread. We thought maybe housekeeping had missed it but when we called down to the front desk attendant said they didn’t have any.