テラス / パティオ

ザ レンウィックの口コミ

4 out of 5
ザ レンウィック
118 E 40th St, New York, NY

口コミ

8.8

非常に良い

評価 10 - 1010 件の口コミ中 592 件が非常に良い" "
評価 8 - 1010 件の口コミ中 254 件が良い" "
評価 6 - 1010 件の口コミ中 82 件が普通" "
評価 4 - 1010 件の口コミ中 42 件が不満" "
評価 2 - 1010 件の口コミ中 40 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

7.8/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Keita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
That's awesome
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Keita, it's great to hear you found your experience at The Renwick Hotel to be awesome! We appreciate your positive feedback and look forward to welcoming you back for your next visit.

10/10 (非常に良い)

Nobuo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was my first experience to visit US. The access from/to JFK is very easy, and also that from/to Grand Central station is easy. All staff were so kind that I felt comfortable during my stay in NY. Thanks!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Nobuo, we are thrilled that The Renwick Hotel played a part in your inaugural visit to the United States. It's pleasing to know that you found our location to be convenient and our team members treated you well so that you had an enjoyable stay in New York. Your appreciation is very encouraging. We hope to welcome you back on your next visit.

8/10 (良い)

Natsuko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
Natsuko, thank you for your four-star rating of The Renwick Hotel! We're pleased to see that you enjoyed your time with us. Should you have any suggestions on how we could have created a five-star experience for you, we would love to hear from you. We appreciate your feedback and look forward to welcoming you back on your next visit.

10/10 (非常に良い)

yoshida

2024 年 2 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Yoshida, we at The Renwick Hotel appreciate your high rating on Expedia. It's wonderful to see you had a memorable experience with us. We're looking forward to the possibility of hosting you again in the future.

8/10 (良い)

Kazutomo

2023 年 10 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 3 日)
Kazutomo, it's wonderful to see your positive rating for The Renwick Hotel. We genuinely appreciate your support and hope to have the pleasure of your company again soon. Your satisfaction is our utmost reward.

8/10 (良い)

Kei

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ニューヨーク観光する場合、やはりグランドセントラル駅のそばのホテルにするのがいいと思います。マンハッタン内を観光する際のバス・地下鉄の利用が便利ですし、グランドセントラル駅からLIRRとAir Trainを利用してJFK空港へ渋滞の心配なく安く行くにも便利。 このホテルはグラセンから数分ですし、近所に日本食料品店があるのも便利。 ホテルの建物はかなり古いそうですが、リノベーションされているので清潔感はあります。しかし日本のビジネスホテルみたいな内装を期待してはいけません。あくまでニューヨーク基準で清潔感があるという意味です。 ホテルのドアマンもフレンドリーでとても感じがいいです。
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 31 日)
ケイさん、ザ レンウィック ホテルがニューヨーク観光に便利な場所にあると聞いてとてもうれしいです。この改修では、建物の豊かな歴史を維持しながら、清潔さを維持することを目指しています。デザインは日本で一般的に見られるものとは異なる場合があることを認識しています。ドアアテンダントのフレンドリーさで好印象を残せたことを嬉しく思います。フィードバックに感謝し、またのご来店をお待ちしております。

10/10 (非常に良い)

Ichidq

出張, カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清潔でリラックスできるホテルでした
2022 年 9 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 9 月 16 日)
素晴らしいレビューをありがとう!ザ レンウィック ホテルで楽しい経験をしていただき、ありがとうございます。すべてのお客様に最高のサービスと快適さを提供できるよう努めています。清潔な宿泊施設を高く評価していただき、大変嬉しく思います。私たちのチームは、すべての部屋を適切にリフレッシュするために細心の注意を払っています。あなたの賞賛は、私たちが成功していることを示しています!別の素晴らしい体験のために、すぐに再びあなたをホストすることを楽しみにしています!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
おしゃれなホテルだった。女子ならテンションあがる! とにかくアクセスの良い場所にあって、観光に最適! 毎日ペットボトルの水の提供があり助かった。 部屋にタオルがなかったが、すぐに対応してもらえた。
2019 年 12 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2020 年 1 月 23 日)
Thanks for the outstanding rating! We're delighted your time at The Renwick Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day!

6/10 (普通)

mario

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Smell humidity in the room
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Mario, thank you for sharing your feedback. Your comments about the room's environment have been shared with our team for further review. We always strive to provide a comfortable experience for all our guests. Your feedback is valuable as we continuously work on improving our services.

8/10 (良い)

morris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Charming boutique hotel on the east side between Park and Lexington. Fairly convenient to Theater District - about a 20 minute walk. Area is safer and quieter than midtown west side. However there are fewer dining and shopping options in the immediate area after normal business hours. Room size is adequate and rooms are appointed nicely with 2 free bottles of water daily. Room was cleaned everyday in the afternoon while I was out - very convenient. Had problem with air conditioning being too cold when I checked in. Engineering came up promptly, but took several tries before they resolved the problem. Indicated that I was not completely satisfied with the room on my Expedia initial impressions survey. Manager called the next morning to inquire about what he could do to improve my stay. I explained the A/C problem and let him know it was resolved. He indicated he would take off 2 days of the resort fee for my inconvenience. I thought that was a very nice gesture. However, it did not happen. My final bill included all fees for all days. Didn't have time or energy to fight for it. Good price for New York. Would stay here again if I couldn't find anything at a reasonable price closer to the Theater District. Staff was very nice.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Morris,Thank you for sharing your thoughts about The Renwick Hotel. It’s wonderful to hear you found it charming and enjoyed its convenient location and quieter atmosphere.We’re glad to know you appreciated the room amenities and our team’s prompt attention to your A/C issue. Your feedback about the billing will be taken into account to improve future guest experiences.We hope to have the pleasure of welcoming you again.Safe travels!

10/10 (非常に良い)

antonio、HUNTINGTON STATION

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Antonio, thank you for the excellent rating! The Renwick Hotel team is thrilled you enjoyed your stay. We’re looking forward to welcoming you back soon.

10/10 (非常に良い)

Rosa、Houston

家族旅行
良かった点 : 施設のコンディションと設備
The Renwick staff are the best about this awesome hotel. It is located in excellent location. The rooms are well appointed and comfortable. Lobby is stylish and inviting. Book this hotel on your next NYC visit - you’ll be happy you did.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Rosa, thank you for your fantastic review. The team at The Renwick Hotel is delighted that you enjoyed your stay, especially the excellent service and prime location. We're thrilled that you found the rooms comfortable and appreciated the stylish lobby. We look forward to welcoming you back on your next visit to NYC!

10/10 (非常に良い)

Lauren、OLD LYME

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great. The Concierge Peter was extremely friendly and able to answer my questions about the area and hotel. Housekeeping staff was amazing also. The room was clean, well stocked with toiletries, and had a very easy to control temperature touch pad. Guests were also friendly.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Lauren, thank you for your wonderful review. The Renwick Hotel team is thrilled to hear that Peter and the housekeeping team made such a positive impact on your stay. We’re glad you found the room clean and comfortable, and it’s great to hear our other guests added to your enjoyable experience. We’re looking forward to welcoming you back soon!

8/10 (良い)

Patricia、Bridgehampton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel in convenient location.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Patricia, thank you for your kind words about The Renwick Hotel. We're pleased you enjoyed our convenient location. We're looking forward to welcoming you back soon!

8/10 (良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Near Grand Central Terminal, easy walking to shops and restaurants, and close enough to walk to the theatre district. Very nice staff. We would stay again.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Catherine, thank you for sharing your experience at The Renwick Hotel. The location truly is ideal for exploring the city. Our team members will be pleased to hear your kind words. We're looking forward to welcoming you back!

10/10 (非常に良い)

Leah、Traverse City

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
We had an issue with the air conditioning in our room and it was resolved quickly. Our room did have some stains in the carpet but otherwise clean, large and comfortable. Excellent location. Loved our stay and would stay again.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Leah, it's splendid hearing that The Renwick Hotel offered a speedy resolution to your air conditioning concern. We're pleased you found the room spacious and cozy. While we strive to maintain immaculate rooms, it seems we overlooked some spots in the carpet in yours, and for that, we apologize. Your satisfaction is a top priority, and we're delighted your stay was otherwise enjoyable. We value your feedback and look forward to welcoming you back in the future.

4/10 (不満)

Laura

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
Even if our hotel room didn't have brown liquid stains all over the walls, or a bathroom so small that only 1 person could stand in there at a time, or a room so cramped that you couldn't actually sit in the chair at the desk because pulling it out hit the bed, or cable TVs so old that you couldn't even get a guide channel, I would STILL tell you not to stay here because management is greedy and cowardly. We had to leave 1 day early due to a personal nightmare - our sitter lost our dog thousands of miles away, and they weren't able to find her after hours of searching. We have proof of the situation from various report filings & heavily shared social media posts. I was sobbing when notifying 3 different hotel staff members what was happening & explained that we had to fly home early to find our dog. This was our worst case scenario - we were supposed to be enjoying our anniversary! NONE of the staff even tried to help us directly; they brushed us off saying "Expedia would be the one to refund us" & to "call Expedia". We learned this WAS the hotel's choice, but they didn't want to tell us directly that they weren't going to approve a refund. Expedia attempted to explain the situation to hotel management several times over a few days. Ultimately, The Renwick made the choice NOT to give us a refund for the ONE day we left early, even given the situation!! We have called the hotel numerous times & left a message since, & they won't call us back. This place is GROSS!
2024 年 5 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 11 日)
The guest did not complain to us about the room or service defects that we could have fixed immediately or offer an upgrade while she was at the property. We are sorry she had to leave early but we are unable to refund the night.

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was my second visit to The Renwick and I enjoyed it just as much as the first. The desk staff could not be any friendlier or helpful.They are truly kind humans. Our room was clean, the bed super soft, the shower hot with good water pressure and we were lucky enough to have a view of the Empire State Building! The location is unbeatable. 2 blocks to Grand Central and 3 blocks to Bryant Park. We felt very safe as well. I will definitely stay here again. Thank you!
2024 年 5 月に 2 泊滞在
OKからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your kind words. We really appreciate your business. Looking forward to host you again.

8/10 (良い)

Tomoko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Tomoko, it's great to see you had a positive stay at The Renwick Hotel. We appreciate your rating and hope we have the privilege of welcoming you back the next time you're in town. Safe travels to you!

10/10 (非常に良い)

Mason

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Front desk staff was awesome and accommodating let us check in early free of charge and gave us a higher floor room complimentary water in room Fresh towels everyday Location is perfect 2 blocks away from grand central Stayed in Times Square before, this area was way more quiet and more safe feeling. Would stay again
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Mason, it's wonderful to hear your experience at The Renwick Hotel was so positive. We are proud of our colleagues at the front desk for their accommodating service. We're glad the early check-in and room upgrade enhanced your comfort. Keeping water in your room and providing fresh towels daily is part of our commitment to ensure exemplary accommodation. It seems like our convenient, serene location close to Grand Central was beneficial for your visit. We're thrilled that you felt secure and peaceful throughout your stay. Thank you for choosing The Renwick Hotel and we eagerly await your return.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Outstanding location attentive management
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Paul, thank you for highlighting The Renwick Hotel's prime location. We're pleased our management team was proactive during your stay. Looking forward to welcoming you back.

10/10 (非常に良い)

Jaclyn

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice boutique hotel near Grand Central.
2024 年 4 月に 2 泊滞在
OKからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for this positive rating. We hope to host you in the near future.

6/10 (普通)

Kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel. Convenient to Grand Central, good restaurants. Bit of a walk to 5th Ave. Room was nice but we were put on the 2nd floor above the bar. Could hear pounding music through the floor. Would recommend the hotel but not the 2nd floor. Mistake on checking in as we were first assigned a room that already was occupied. They did fix it immediately. Staff was very nice.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Kimberly, it's great to hear you appreciate the central location of The Renwick Hotel and the nearby dining options. We're glad you were satisfied with your room, though regretful that the noise level did not meet your expectation. Your feedback on room assignment is greatly appreciated. We're glad our team members were able to resolve any discrepancies immediately. Thank you for your constructive review, we strive to provide an even better experience in the future.

10/10 (非常に良い)

Lori、Monterey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Renwick is a great deal. The price is reasonable for a NY hotel and the room size is better than others we've stayed in. You are so close to everything, including tons of transit options. You're two blocks to Grand Central Station, minutes away from The Summit, Bryant Park and so many other things. The room was very clean and well maintained. There are plenty of food choices in the area. Oh, and the morning coffee there was fantastic. The staff were all very nice and helpful. You won't find a better deal.
2024 年 4 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Lori, it's delightful to hear that you had such a positive experience at The Renwick Hotel. We're happy that our location offered convenience and easy access to various city highlights. It's wonderful to know you appreciated our spacious rooms, cleanliness, and the plethora of nearby food choices. Additionally, it's wonderful to hear that our morning coffee was to your liking and that our team members were able to assist you during your stay. Thank you for your high regard and we're looking forward to welcoming you back.

10/10 (非常に良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Recent stay at The Renwick
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Bruce, thank you for choosing The Renwick Hotel for your recent stay. We're delighted to know you had an enjoyable experience. We hope you consider staying with us again in the future.

10/10 (非常に良い)

Mary Augusta

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Mary, it's delightful to hear you had a top-notch stay at The Renwick Hotel. We're thrilled that the experience lived up to your expectations. Thank you for the positive rating on Expedia, and we hope we can welcome you back soon.

10/10 (非常に良い)

Krista

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and helpful staff. Excellent location
2024 年 4 月に 1 泊滞在
OKからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you Krista for giving a 5 rating. We appreciate your business and looking forward to host you again.Thanks

8/10 (良い)

Marjon van der、Deventer

2024 年 4 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Marjon, it's great to see that your stay at The Renwick Hotel had a positive impact on you. We hope to have the opportunity to welcome you back for an even more enjoyable experience next time.

10/10 (非常に良い)

Aly

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great midtown location
2024 年 4 月に 2 泊滞在
OKからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Aly,Thank you for staying with us and hopefully we will host you again. We do appreciate your business.Thanks

8/10 (良い)

Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was great! Would go back again, no question. Easy train ride from airport.
2024 年 1 月に 3 泊滞在
OKからの返信 (投稿日 : 2024 年 4 月 18 日)
Hello Charles,Thank you for staying with us. We are happy you had a great stay. We hope to host you again.Thanks

8/10 (良い)

Kirsty

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Kirsty, it's wonderful to hear that your stay at The Renwick Hotel was an enjoyable one. We appreciate your positive feedback and we look forward to providing you with another delightful stay in the future.

10/10 (非常に良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous hotel right in the heart of Murray Hill!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Theresa, it's wonderful to know that you enjoyed your stay at The Renwick Hotel. The prime location in Murray Hill is indeed one of our many highlights. We appreciate you sharing your experience and look forward to your next visit.

8/10 (良い)

Yusuf、Boston

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, wonderful shower and cloud comfort bed. Right next to Grand Central Station and lots of great breakfast places and shopping options. Complimentary water most appreciated! No breakfast as part of the stay, and no tea or coffee options in the room. The television is very basic and not SMART. For a hotel this iconic they should have better stationery than just an old fashioned pencil!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Yusuf, we're thrilled you enjoyed your stay at The Renwick Hotel and appreciated our excellent location, comfortable accommodations, and complimentary amenities. It's great to hear that the proximity to Grand Central Station and local shopping was convenient for you.We understand your feedback about the lack of in-room breakfast and beverage options. Rest assured, we're always looking at new ways to improve our guest's experience. Your remark about the basic television and stationery has been noted. While our decor leans toward the classic, our goal is to ensure all facilities meet our guest's modern needs. Please visit us again so we can better serve you in the future.

4/10 (不満)

Frances

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Frances, it's notable that you left a rating without any comments. We're eager to understand more about your experience at The Renwick Hotel. As we continually strive for excellence, your further thoughts would be appreciated. We hope you'll reconsider staying with us in the future.

8/10 (良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location, nice and central!
2024 年 4 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Michelle, we're delighted you found The Renwick Hotel's central location to your liking. It's indeed an amazing spot from which to explore the city. We would be more than happy to welcome you back when your travels bring you our way.

10/10 (非常に良い)

Patricia、Bridgehampton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Recently redone. Very chic. Great service. Our room was small, but very well appointed. Bathroom was spacious.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Patricia, thank you for sharing your positive experience at The Renwick Hotel. We're delighted to hear about your love for our modern aesthetics and the great service you received. We pride ourselves on creating comfortable spaces, even in the smaller rooms, and are glad to know the spaciousness of the bathroom was appreciated. We hope to see you again soon.

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Highly recommended
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Daniel, it's wonderful to hear that you enthusiastically recommend The Renwick Hotel! Your positive feedback is greatly appreciated. We hope to welcome you back soon for another memorable experience.

10/10 (非常に良い)

Ceely

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Ceely, it's delightful to know that you had a wonderful stay at The Renwick Hotel. We're thrilled to have been part of your journey and we appreciate your high rating. We hope to have the opportunity to offer you another memorable stay soon!

10/10 (非常に良い)

Jody

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything about this this property! The only reason they did not get 5s all the way arcoss the board is they need to have coffee out at 5 or 6 am, not say 7am, and it be 730. I feel like they should of mentioned the coffee shop next door when you are inquiring about coffee at 630am. Minor to most but a big deal to me. Other than coffee it was wonderful. Location was amazing and we were able to valet park with them which was also very important. Area was quiet and safe. Thank you for a great stay, I definitely recommend the Renwick Hotel!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Jody, it's heartening to know you had a remarkable experience at The Renwick Hotel. Acknowledging your feedback on the early morning coffee availability, we appreciate your patience as we continue refining our amenities and services. We're thrilled you found the location advantageous and felt comfortable throughout your stay. We thank you for your recommendation and eagerly look forward to welcoming you back for another memorable stay.

10/10 (非常に良い)

KenYatta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A cozy space, kind service. An ideal, affordable, NYC stay.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Ken, thank you for sharing your experience at The Renwick Hotel. We're delighted to know that you found our hotel to be a pleasing retreat and our service to be gracious. Your appreciation motivates us to strive for excellence. It was truly a pleasure to have you and we're looking forward to welcoming you back for another lovely stay in NYC.

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was incredibly friendly at all times! Room was very spacious, especially for New York!!
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Nicole, we're thrilled to hear that you enjoyed your stay at The Renwick Hotel. It's fantastic that our team members added to your positive experience, and you found the room sizes delightfully ample for New York standards. We can't wait for your return, offering another memorable visit.

10/10 (非常に良い)

Marcy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay! Will return.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Marcy, it's fantastic to hear that you had an excellent stay at The Renwick Hotel! We're thrilled that we met your expectations and we're looking forward to your return visit. Thank you for choosing us for your travel needs.

8/10 (良い)

Pat

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a short walk to Grand Central Station, and so it is a gateway to anywhere in NYC. There was some miscommunication between the day staff and night staff about how to divide the bill, and they fixed a couple of minor maintenance issues in our room during our stay. Overall, a very nice older hotel. Nice people.
2024 年 3 月に 5 泊滞在
OKからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you Pat for taking time to let us know about your stay at the Renwick. We appreciate your feedback.We hope to host you again in the future.

10/10 (非常に良い)

KODAI

良かった点 : 清潔度
2024 年 3 月に 3 泊滞在
OKからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you very much for stay with us. We appreciate your business. Looking forward to hosting you again.

8/10 (良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
..
2024 年 3 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Joseph,Thank you for sharing your impressions about The Renwick Hotel on Expedia. It feels wonderful to know that you had a satisfactory stay. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.

8/10 (良い)

Tina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’ve stayed here a few times because the location is convenient. I also like the boutique feel of the hotel and the furnishings in the rooms. However, on this last visit while the rooms are generally clean, there was a lot of dust on the ac unit. There’s also a lot of unsightly trash piled up in front of the hotel.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Tina, it's great to learn that you enjoy the distinct ambiance and the convenient location of The Renwick Hotel. We value your feedback regarding the cleanliness and the hotel surroundings. Rest assured, we will take your comments into consideration as we continuously improve our standards. We hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Small cozy hotel. Room was very cozy Loved the comfy bed coffee complimentary in the morning was very good. Friendly staff. Will return
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Karen, it sounds like you thoroughly enjoyed your stay at The Renwick Hotel, and we're delighted to hear it. We're glad you found the room and bed appealing and appreciated our complimentary coffee. Thank you for recognizing our friendly team members. We're eagerly anticipating your return for another memorable stay.

10/10 (非常に良い)

Ron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly and room was spacious.
2024 年 3 月に 1 泊滞在
OKからの返信 (投稿日 : 2024 年 3 月 30 日)
The Renwick team appreciates your business.Thank you for staying with us.ThanksOkane

8/10 (良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for the 4-star rating, Wendy!We are delighted to see that you had a wonderful time at The Renwick Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 (非常に良い)

Erin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing location. Close to the action but not in the middle of it. Loved the one bedroom - as a family it was great to have a fold out at night and a living area during the day. Will stay here again.
2024 年 3 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 28 日)
Erin, thank you for sharing your delightful experience at The Renwick Hotel. We are pleased you found the location ideal and enjoyed the space and comfort provided by our one-bedroom offering. Your satisfaction is our priority, and we're delighted to hear that you wish to stay with us again, which is the highest compliment we could receive. We eagerly await your next visit!