外観

ザ フィフティ ソネスタ ホテル ニューヨークの口コミ

4 out of 5
ザ フィフティ ソネスタ ホテル ニューヨーク
155 East 50th Street at Third Ave., New York, NY

口コミ

8.4

とても良い

評価 10 - 1179 件の口コミ中 592 件が非常に良い" "
評価 8 - 1179 件の口コミ中 330 件が良い" "
評価 6 - 1179 件の口コミ中 133 件が普通" "
評価 4 - 1179 件の口コミ中 79 件が不満" "
評価 2 - 1179 件の口コミ中 45 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

7.8/10

設備とサービス

8.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Hiroshi

2023 年 8 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 9 日)
Thank you for sharing, Hiroshi!At The Fifty Sonesta Select New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

6/10 (普通)

Hiromi

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
There is fire station near by the hotel and very noisy. The window of the room is broken and doesn't close,so very cold and noisy.
2023 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 8 日)
We appreciate the feedback, Hiromi.We're disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didn't exceed your expectations. We care about the comfort of our guests so we'll address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 (良い)

Masanori

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 2 泊滞在
Sevilからの返信 (投稿日 : 2021 年 12 月 21 日)
Thank you for staying with us!

6/10 (普通)

Lori-Ann

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Très bien par contre la taxe de l’hôtel extra à payer était beaucoup plus de ce à quoi je m’attendais (40$ par nuit). Les portiers étaient extras par contre les dames de la réception n’étaient pas très accueillantes.
2024 年 5 月に 4 泊滞在

8/10 (良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Staff especially the doormen were helpful & attentive. All Staff were very quick with any request. The only issue I had was the carpet in our room was a bit dingy(ish) & our room looked out onto the air conditioners :( Fabulous location.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Susan, thank you for sharing your experience at The Fifty Sonesta Select New York. We're delighted to hear you found our team members, particularly the doormen, helpful and attentive. It's wonderful to know you enjoyed our prime location. We appreciate your feedback regarding the carpet and view, and your comments will be reviewed to enhance future stays. We're looking forward to welcoming you back.

10/10 (非常に良い)

Richard

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, great staff. You will feel at home
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Richard, thank you for your wonderful feedback about The Fifty Sonesta Select New York. It is delightful to hear that our location and team members made you feel at home. We look forward to welcoming you back in the future.

2/10 (非常に不満)

Fatima

気になった点 : スタッフとサービス、施設のコンディションと設備
I was surprised to see bed bugs .. I have told the front desk manager and she was very rude to me about that I wise not happy about the experience I had .. haven’t been in NY in years and that’s not what I was expecting.. my kids were very disappointed.. never again in that hotel…
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Liana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone is so friendly here and helpful Best place I had book
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Liana, thank you for your kind words and for choosing The Fifty Sonesta Select New York. It is delightful to know you found our team members friendly and helpful. We look forward to welcoming you back for another wonderful stay!

10/10 (非常に良い)

Hugo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel. Very well located !
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Hugo, thank you for your wonderful feedback. The Fifty Sonesta Select New York is thrilled you enjoyed its prime location. We're looking forward to welcoming you back!

8/10 (良い)

Fateh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff and the service they provide is 5-star. However, the property needs to get a bit updated/renovated. Time and ware & tear have taken a toll on the furniture and property.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Fateh, thank you for your feedback. The Fifty Sonesta Select New York is delighted that you found the service and our team members exceptional. We appreciate your observations regarding the property condition and will take them into consideration. Your input helps us improve and create better experiences for our guests. We hope to welcome you back soon.

10/10 (非常に良い)

Claudine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay, centrally located to many top attractions in NYC and restaurants nearby. Subway lines are also just a block or two away.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Claudine, thank you for your wonderful feedback! The Fifty Sonesta Select New York is glad you enjoyed its prime location near NYC's top attractions and convenient subway access. We're looking forward to your next visit!

10/10 (非常に良い)

Todd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great room and location
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Todd,Thank you for your wonderful feedback! The Fifty Sonesta Select New York is pleased to know you enjoyed the room and our prime location. We hope to welcome you back soon!

10/10 (非常に良い)

Hector

No vent fan in restrooms
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Hector, thank you for your feedback. The team at The Fifty Sonesta Select New York is pleased that you enjoyed your stay. We're always looking for ways to enhance our guests' experience and we appreciate your input. We hope to welcome you back soon!

8/10 (良い)

Alberto

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
D
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Alberto, thank you for your feedback. The team at The Fifty Sonesta Select New York is pleased to hear you had an enjoyable stay. We hope to welcome you back again soon.

4/10 (不満)

Juan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I found mold in the shower walls and the shower too
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Juan,Thank you for sharing your feedback. We take cleanliness very seriously and strive to maintain the highest standards. Your input will be addressed with our housekeeping team to ensure this does not occur going forward. We hope to have the opportunity to welcome you back in the future.Safe travels.

8/10 (良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 10 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to share your review with us, Patrick!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to The Fifty Sonesta Select New York. Thank you and have a wonderful day!

8/10 (良い)

JOSE LUIS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo bien
2024 年 4 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
José, ¡gracias por tus comentarios positivos! Nos alegra saber que todo salió bien durante su estadía en The Fifty Sonesta Select New York. ¡Esperamos darle la bienvenida pronto!

4/10 (不満)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
We were told we’d receive two nights free due to the air conditioning not working in our room. They had to switch our room due to it being too hot and our infant getting heat rashes.
2024 年 5 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Melissa, thank you for sharing your experience. It's concerning to hear about the temperature issue you faced and its impact. We appreciate your patience and understanding with the room change. Your feedback is invaluable, and we hope to provide a more comfortable stay for you in the future.

10/10 (非常に良い)

Daniel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very accommodating and close to The cathedral, Rockefeller, Empire State, Times Square
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Daniel, thank you for sharing your positive experience at The Fifty Sonesta Select New York. It's great to hear that you found the property accommodating and enjoyed the convenient location near some of New York's iconic landmarks. We hope to welcome you back soon!

8/10 (良い)

Lara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
convenient
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Lara, we're thrilled to hear that you found The Fifty Sonesta Select New York to be a convenient location for your travel needs. It's amazing when our guests get to fully take advantage of our prime location. We wish to welcome you back for an even more rewarding experience.

10/10 (非常に良い)

Rodrigo

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything!
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Rodrigo, we're delighted to see such positive feedback about The Fifty Sonesta Select New York! We truly appreciate your support and hope to have the chance to welcome you back very soon. Thank you for sharing your fantastic experience.

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and helpful, provided great service and helped arrange our transportation to the airport for our departure flight
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Christine, thank you for sharing your experience at The Fifty Sonesta Select New York. We're delighted to hear that our team members provided you with superb service and were able to assist with your airport transportation arrangements. We hope to have the pleasure to welcome you back in the near future.

10/10 (非常に良い)

ana

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
excellent
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Ana, thank you for your succinct and positive feedback. We at The Fifty Sonesta Select New York love hearing our guests had an excellent stay. We appreciate your choice to stay with us and hope to welcome you back soon.

10/10 (非常に良い)

jennifer

良かった点 : 設備とサービス
Staff where great!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Jennifer, thank you for your delightful feedback about The Fifty Sonesta Select New York. We're thrilled to hear that our team members made an amazing impression. We can't wait to welcome you back in the future!

8/10 (良い)

Jonathan

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Room was quite noisy with little to no insulation from street noise. Shower had poor water pressure. Room is basic and has what you need for a short stay in NYC.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Jonathan, it's regrettable to hear about the aspects of your stay that did not live up to your expectations. We understand that tranquility and comfort are important, especially in a bustling city like New York. Please rest assured, we'll strive to address the noise levels and water pressure issue. We appreciate your constructive feedback, which certainly helps us in better serving our guests. Looking forward to the opportunity of hosting you again for a superior experience in future.

10/10 (非常に良い)

Lydia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great time!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Lydia, it's fantastic to hear you enjoyed your stay at The Fifty Sonesta Select New York! We're thrilled to know that your time with us was enjoyable and we look forward to welcoming you back soon for another memorable visit.

10/10 (非常に良い)

Christine、Kanata

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, easy walking distance to everything in midtown. Clean spacious room.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Christine, thank you for sharing your experience at The Fifty Sonesta Select New York. We're thrilled you appreciated our prime location and the cleanliness of your room. We're looking forward to welcoming you back for another delightful New York City stay. Safe travels!

6/10 (普通)

Sabrina

良かった点 : 清潔度、スタッフとサービス
Staff was friendly and helpful. Everything I called down for was brought up immediately. I don’t think it should be a 4 star though. The place was clean but very worn down and poorly kept.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Sabrina, thank you for sharing your recent experience. We're glad to hear our team members delivered prompt service and you found our hotel tidy. That said, we are always aiming to improve and your feedback regarding the condition of the property is appreciated. We strive to maintain an environment that reflects our high standards, and we'll continue doing so. We hope for another chance to provide a better stay in the future.

6/10 (普通)

Martine

良かった点 : 施設のコンディションと設備
En général , c’était bien
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Martine, merci d'avoir choisi notre hôtel pour votre séjour. Nous sommes ravis d'apprendre que vous avez passé un bon séjour en général. N'hésitez pas à partager ce qui aurait rendu votre expérience encore meilleure. Nous serions ravis de vous accueillir à nouveau à l'avenir.

4/10 (不満)

Luis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Cuando hicimos el check-in verificamos que la habitación estaba muy fría. Cuando reclamamos nos dijeron que estaban en transición y que no había ni calefacción ni aire acondicionado. Los días que estuvimos la temperatura estuvo entre los 6 grados y 14 grados Celsius. Terminé comprando personalmente dos radiadores que me fueron reintegrados pero luego de pasar una noche helada. Realmente por el precio que pagamos esperaba un mejor servicio y desde ya que no volveré y enfáticamente no lo recomiendo!
2024 年 4 月に 9 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Luis, lamentamos los inconvenientes que experimentó durante su estancia relacionados con la temperatura en la habitación. Trabajamos constantemente para mantener un ambiente confortable para nuestros huéspedes y nos disculpamos si esta vez no fuimos capaces de cumplir con esas expectativas. Apreciamos su feedback y lo tendremos en cuenta para futuras mejoras. Le aseguramos que lo que experimentó no es reflejo del nivel de servicio que nos esforzamos por ofrecer.

8/10 (良い)

Hania

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic location in Manhattan. Large bedroom and bathroom. Helpful staff and 24hr reception. Doesn’t offer free wifi unfortunately.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Hania, we sincerely appreciate your review highlighting our unique location in Manhattan and spacious accommodations at The Fifty Sonesta Select New York. We're pleased the 24-hour service provided by our team members met your expectations. We've noted your feedback regarding the Wi-Fi service. We always strive to ensure a seamless experience for our guests, so your input is valuable. Looking forward to your return on your next trip to New York.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Romeo was fantastic... Great tips and tricks!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Kelly, thank you for your wonderful feedback! We're delighted that you enjoyed your stay at The Fifty Sonesta Select New York and found great value in Romeo's tips and tricks. Our team members always strive to provide an exceptional experience for our guests. We hope to welcome you back soon in the future!

8/10 (良い)

Tuula Helena

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Huone oli tilava ja siisti. Äänet kadulta kuuluivat selvästi ja kovaa.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Tuula, kiitos arvostelustasi. On ilo kuulla, että arvostit huoneemme tilavuutta ja siisteyttä. Pahoittelemme, että kadun äänet saattoivat vaikuttaa kokemukseesi. Olemme täällä tulevaisuudessa auttaaksemme sinua valitsemaan huoneen, joka parhaiten sopii tarpeisiisi ja tarjoaa sinulle miellyttävimmän loman. Toivomme ystävällisesti, että annat meille mahdollisuuden palvella sinua uudelleen.

10/10 (非常に良い)

Shylice

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property close to my daughter.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for sharing, Shylice!At The Fifty Sonesta Select New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 (非常に良い)

Laure

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location and a great family room
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Laure, thank you for your positive comments regarding The Fifty Sonesta Select New York. We're thrilled that you found the location to be convenient and appreciated our family room. We look forward to serving your lodging needs again in the future.

10/10 (非常に良い)

Nairobi

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Nairobi, it's great to hear that you had such a positive experience at The Fifty Sonesta Select New York. We appreciate your terrific rating and sincerely look forward to welcoming you back in the future!

6/10 (普通)

sang、la canada

Compare with pictures actual lobby size small and hallway very narrow
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Sang, thank you for taking the time to share your thoughts. It seems like the size of certain areas of the hotel didn't quite meet your expectations. We strive to accurately represent our compact and convenient design, and we will certainly take your feedback on board. We hope to have another chance in the future to better meet your expectations.

10/10 (非常に良い)

Akena、Arlington

良かった点 : 設備とサービス
Great place to stay.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Akena, it's wonderful to hear that you found The Fifty Sonesta Select New York to be a great place to stay. Thank you very much for sharing your positive experience. We hope to welcome you back in the future!

8/10 (良い)

Soobin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff members are excellent. The room is spacious, but not top notch (esp bathroom). However, I will return bc of the friendly atmosphere the staff creates.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Soobin, it's amazing to hear you appreciated our caring team members at The Fifty Sonesta Select New York. We are glad your stay was comfortable with our room's expansive space. Regarding your comment about the bathroom, we are continuously working on enhancing our guest experience and your input will help guide those improvements. We are delighted to know you're planning to return because of the warm and friendly environment. We can't wait to welcome you back!

10/10 (非常に良い)

Alexandra、London

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a wonderful stay at the Fifty Sonesta hotel. This hotel is my number one choice when visiting New York. Fantastic service from the front desk team throughout , they are always super friendly and welcoming. The doorman, Sammy , Marco and Romeo are fantastic so polite and attentive to your needs.The rooms are spotless again the housekeeping staff are lovely. Super close walking distance to all the main attractions such as Fifth Avenue and Central Park plus great restaurants in the area. Will definitely be back.
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Alexandra, thank you for considering The Fifty Sonesta Select New York as your number one choice. We're thrilled to hear about your wonderful experiences with our front desk team and our doormen, Sammy, Marco, and Romeo. We pride ourselves on maintaining immaculately clean rooms and having a friendly housekeeping team. Your praise for our fantastic location near iconic attractions and delightful eateries is gratifying. We're eager to welcome you back soon.

10/10 (非常に良い)

Ivan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service in overall. Excellent location
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Ivan, thank you for sharing your positive experience at The Fifty Sonesta Select New York. We're delighted to hear you found our location and service excellent. Your positive feedback is truly appreciated, and we look forward to welcoming you again on your next visit to NYC. Safe travels until then.

8/10 (良い)

Seth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff and room. Wished there was more control over the ac/heating system as it was hot but the thermostat was also set to heat by the property so we had to open windows. Balcony option was nice but a little bland. Overall though, great value and in a nice part of the city. Would stay again and recommend.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Seth, it's great to hear you valued your stay at The Fifty Sonesta Select New York. Your feedback about the temperature controls is noted, and we're glad you appreciated the balcony feature, though we'll aim to ensure it's as inviting as possible. We truly appreciate you recommending us and eagerly look forward to your next visit.

10/10 (非常に良い)

Serina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed the overall vibe and aesthetic of the property. The room was really nice and clean and the bed was comfortable. I also appreciate that they upgraded me for free.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Serina, it's wonderful to hear that you savored the ambience of The Fifty Sonesta Select New York, and found your room to be pristine and inviting. We're glad to know that our comfy beds and complimentary upgrade were highlights of your stay. Your kind words are much appreciated, and we hope to have the pleasure of welcoming you back in the future.

2/10 (非常に不満)

Edy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for sharing your feedback, Edy.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

8/10 (良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Claire, thank you for rating your stay at The Fifty Sonesta Select New York. We appreciate your feedback and are pleased you enjoyed your visit with us. We hope to welcome you back in the future for an even better experience.

10/10 (非常に良い)

Maria

We will back
2024 年 4 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Maria, it's wonderful to know that you enjoyed your stay at The Fifty Sonesta Select New York and plan to return. We're looking forward to welcoming you back when your travels bring you this way again. Safe travels!

10/10 (非常に良い)

Glenn

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice hotel. I will be back.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Glenn, thank you for the wonderful review. It brings us great joy to hear that The Fifty Sonesta Select New York lived up to your expectations. We eagerly anticipate your return and promise to continue delivering outstanding service during your future stays with us.

8/10 (良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Mary, thank you for choosing The Fifty Sonesta Select New York and leaving a rating. We hope your stay was enjoyable and look forward to welcoming you back in the future.

10/10 (非常に良い)

Gaetano、Miami

PñHotel bien céntrico y muy buen servicio
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Gaetano, es maravilloso saber que apreciaste la conveniente ubicación y el excelente servicio de The Fifty Sonesta Select New York. Nos esforzamos por brindarles a nuestros huéspedes una experiencia memorable, por lo que es gratificante saber que lo logramos para usted. ¡Esperamos su próxima visita!

6/10 (普通)

George

家族旅行
気になった点 : スタッフとサービス
The hotel room is next to a busy street. Very noisy
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
George, we appreciate your feedback concerning the noise level you encountered. While our location offers convenience, it can sometimes contribute to the ambient sounds of the city. For future stays, we recommend you request a room facing away from the street, which typically provides a quieter experience. Thank you for choosing to stay with us.