I just had surgery, arrived and checked in to my room, the room was freezing, when adjusting the thermostat it did not work properly
I took a bath and the water was only tepid warm, the bathtub leaked so water was all over the floor
Alerted staff at front desk, personal came up and wiped the floor down, they could not give me another room as hotel was booked
Next day maintenance came to fix the bathroom but nothing was done about the thermostat
I was in room 407, terrible room that needs to be repaired for all its faults
I was stressed and very uncomfortable and had a horrible stay
Also there is no manager available, only by email
It’s ridiculous to rate this as a 4 star hotel or give it any rating at all
This is by far one of the worst hotels in the Marriott chain
CHARLIE
2025 年 6 月に 3 泊滞在
10/10
Great facility and location with good value as well! Will definitely consider it again if returning.
Barbara
2025 年 6 月に 1 泊滞在
10/10
10/10. Needed a place to stay for a night and this was the perfect spot.
Samantha
2025 年 4 月に 1 泊滞在
10/10
Love it
Gaga riel
2025 年 4 月に 1 泊滞在
10/10
Victor
2025 年 4 月に 1 泊滞在
6/10
Derrick
2025 年 4 月に 1 泊滞在
10/10
Shelly
2025 年 3 月に 4 泊滞在
10/10
Great stay! Wish they overturned the rooms everyday.
Gianna
2025 年 3 月に 2 泊滞在
10/10
Best service the stuff is top of the top
Anastasia
2025 年 3 月に 1 泊滞在
8/10
Excellent stay. In a great location and surprisingly quiet given its midtown. Staff were super friendly. Room was modern and had everything we needed. Only downside was that there was no safe in the room.
Christopher
2025 年 3 月に 6 泊滞在
4/10
as above
Christine
2025 年 2 月に 2 泊滞在
8/10
Very contactless and you pretty much have to download the hotel app to have a seamless stay. There is no room cleaning unless you request it and pay $35 for the service. Busy lobby bar but wasn’t intrusive for me. It was a pleasant stay, but very self-service.
Anna
2025 年 2 月に 4 泊滞在
2/10
UNCOMFORTABLE AND UNSAFE
This is not truly a hotel- more like a high design hostel.
The bed was incredibly uncomfortable, the TV did not work and room and towels wreaked of bleach.
Most importantly, as a woman traveling alone for work this "hotel" is not safe. It does not have 24/7 staff and the entire first floor is a bar. There are no keys (you have to input all of your information, CC ad ID into an app - digital privacy is another topic) and are given an access code. Anyone with the access code can enter the hotel. There are no id swipes for the elevator so anyone at the bar can get to any floor of the hotel. The access code opens the room and there are NO interior physical locks. Given that there is no one at the front desk after 10pm.... it's not a safe place.
Not staying here again and would not recommend.
Charlotte
2025 年 3 月に 1 泊滞在
10/10
Yichen
2025 年 2 月に 1 泊滞在
10/10
One has to get one's mind around the fact that the lobby is also the entry area to a very chic speakeasy. We are not bothered by that because my husband thinks that the bartenders make excellent martinis. The neighborhood is very convenient. Our room was spacious, chic and immaculate. But no bathrobes, no umbrellas and no MSNBC. Whatever.
Patricia
2025 年 3 月に 1 泊滞在
10/10
We had a very good stay in The William, comfortable room with spacious beds.
Katrien
10/10
Such a convenient room with terrace - and great value for the money!
Susan
2025 年 2 月に 1 泊滞在
8/10
Clyde
2024 年 11 月に 1 泊滞在
2/10
I had to leave this hotel because the penthouse suite I booked had no tv working and no heat. Sonder fixed this and I went to another property of theirs. Do not book this hotel, however. There is a small elevator. Loud restaurant. Tons of stairs.
宿泊されたお客様
2024 年 12 月に 1 泊滞在
10/10
Benno
2025 年 2 月に 1 泊滞在
8/10
No safe in room. Not many independent restaurants in the area. Staff very good.
philip
2024 年 12 月に 7 泊滞在
8/10
Very nice boutique hotel. I would stay here again!