外観

ヒルトン ガーデン イン ニューヨーク / マンハッタン - ミッドタウン イーストの口コミ

3.5 out of 5

口コミ

8.0

とても良い

評価 10 - 1237 件の口コミ中 537 件が非常に良い" "
評価 8 - 1237 件の口コミ中 361 件が良い" "
評価 6 - 1237 件の口コミ中 180 件が普通" "
評価 4 - 1237 件の口コミ中 95 件が不満" "
評価 2 - 1237 件の口コミ中 64 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

8.0/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

6/10 (普通)

Gaku

良かった点 : 清潔度
気になった点 : 設備とサービス
no problem
2024 年 5 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Gaku, Thank you for your feedback. We are glad to read you had a smooth experience. We look forward to welcoming you back for another enjoyable stay. Safe travels!Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Yumika

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, very helpful and friendly staff! I’d definitely stay here again when I come back to New York. Loved the free coffee in the morning too.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Yumika, Thank you for your excellent feedback! We're delighted to hear that you enjoyed our hotel's superb location and complimentary coffee in the morning and that our staff were helpful and friendly during your stay. Our goals are to provide excellent service and create a welcoming atmosphere. We at Hilton Garden Inn New York/Manhattan-Midtown East look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

4/10 (不満)

Noboru

2024 年 2 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Noboru, Thank you for choosing our hotel for your recent stay. We offer our apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance so we can provide you with the superior hospitality you should always expect from us.Best Regards, Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Hiroshi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient and reasonable price
2023 年 8 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Hiroshi, Thank you for choosing the Hilton Garden Inn New York/Manhattan-Midtown East for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Best Regards, Karolina TrimboliGeneral Manager

6/10 (普通)

Toru

2023 年 8 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Toru, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon.Best Regards, Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Daisuke

2023 年 7 月に 2 泊滞在
General Manager からの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Daisuke, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Hilton Garden Inn New York/Manhattan-Midtown East, I invite you to come back and stay with us again whenever you are in the area!Best Regards, Gary Mark DeSoizaGeneral Manager

8/10 (良い)

Shuji

2023 年 6 月に 4 泊滞在
General Manager からの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Shuji, All of us at Hilton Garden Inn New York/Manhattan-Midtown East appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Best Regards, Gary Mark DeSoizaGeneral Manager

8/10 (良い)

Yuma

良かった点 : 施設のコンディションと設備
2023 年 6 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Yuma, Thank you for being our guest at Hilton Garden Inn New York/Manhattan-Midtown East. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Gary Mark DeSoizaGeneral Manager

8/10 (良い)

Masashi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋が広い。地下鉄へのアクセスが便利。
2023 年 3 月に 14 泊滞在
General Managerからの返信 (投稿日 : 2023 年 4 月 13 日)
Dear Masashi, Thank you for choosing the Hilton Garden Inn New York/Manhattan-Midtown East for your recent stay and sharing your experience. We were pleased to read that you loved your room and could take advantage of our great location and all that New York City has to offer! We hope to have the pleasure of hosting you again soon.Best Regards, Gary Mark DeSoizaGeneral Manager

6/10 (普通)

宿泊されたお客様

家族旅行
2022 年 10 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2022 年 11 月 1 日)
Dear Guest, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Best Regards, Gary Mark DeSoizaGeneral Manager

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Elevator at the hotel is horrible
2022 年 8 月に 1 泊滞在
Kateからの返信 (投稿日 : 2022 年 8 月 25 日)
Hello Anonymyous,I agree with you. We are looking into making repairs for the elevator, we hope to see you soon.

8/10 (良い)

Yuri

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
徒歩圏内で周りに銀行やお店があり、またフロントの方も優しく丁寧に対応しててくださり、安心して滞在できました。
2022 年 6 月に 9 泊滞在
General Managerからの返信 (投稿日 : 2022 年 7 月 3 日)
Yuri, thank you for reviewing Hilton Garden Inn New York/Manhattan-Midtown East. We are glad you liked our convenient location and courteous front desk associates. We are thrilled you had a pleasant stay, and we look forward to seeing you soon. Best Regards, Gary Mark DeSoiza General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良い立地
家族3人で利用しました。 クイーンサイズのベットだったため家族3人でも快適に過ごせました。 5番街などへも徒歩10分とロケーションも抜群でした。 また、利用したいと思います。
2021 年 11 月に 1 泊滞在

4/10 (不満)

Fadia

良かった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Fadia, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Please know we take your rating seriously and will use it to improve our guest experience. We hope you will give us another chance to provide you with the exceptional stay you deserve on your next visit to New York.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Thiruchenduran

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great view, clean and comfortable room.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Thiruchenduran, Thank you for your kind words about Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback about the magnificent views is truly great; we are pleased this was part of making your visit more memorable. It means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

David Mark

良かった点 : スタッフとサービス、施設のコンディションと設備
Very professional and courteous staff
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear David Mark, Thank you for being our guest and for the kind remarks about our professional staff. Our staff truly makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jennifer, We appreciate you leaving your kind rating for Hilton Garden Inn New York/Manhattan-Midtown East. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon! Best Regards,Karolina Trimboli

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Julie, Thank you for your kind words. We are thrilled to read you had a positive experience with our staff at Hilton Garden Inn New York/Manhattan-Midtown East. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Anastasia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff very kind and very helpful
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Anastasia, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East. We hope to welcome you again soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

TUNDE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay, meet expectations and highly recommend. I will return
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear TUNDE, We are delighted you chose to stay with us at Hilton Garden Inn New York/Manhattan-Midtown East. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. We are impressed to read that we have exceeded your expectations through your recommendation to our future guests and your return. Your review made our day; thank you!Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Jen

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Jen, Thank you for your kind rating! We are glad you had a positive experience during your time at Hilton Garden Inn New York/Manhattan-Midtown East. We are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Michael Philip

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Elevator issues . Furniture in tough shape. Entrance not good initial presentation.
2024 年 5 月に 5 泊滞在
Karolina Trimboli General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Michael Philip, Thank you for including Hilton Garden Inn New York/Manhattan-Midtown East in your travel plans! We strive to combine meaningful service with enriching style, and we are sorry to hear that we were unable to meet your expectations regarding the same. Please accept our apologies for any inconvenience you had with the elevators. We appreciate your business and we hope to be able to be of service to you in the future.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Adriana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Karolina Trimboli General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Adriana, Thank you for reviewing your stay at Hilton Garden Inn New York/Manhattan-Midtown East! We are pleased to know that you had a very pleasant stay at our hotel during your visit. Thank you again for your review. We hope to see you soon!Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Allison

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the best hotel I’ve ever stayed at in the city! The staff went above and beyond to make our stay wonderful without even being asked. I will never stay anywhere else. Thank you for making our sister trip memorable and remarkable!
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Allison, What an honor to have the title of the best hotel you have stayed in New York! We are thrilled to read that you felt so at home with us and are impressed by the gracious hospitality provided by our associates. Thank you for allowing us to host your sister's trip as one of the most remarkable ones. On behalf of all of us at Hilton Garden Inn New York/Manhattan-Midtown East, we look forward to you joining us again soon!Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear David, We are so pleased to read how happy you were with the nature of our hotel! Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Hilton Garden Inn New York/Manhattan-Midtown East, and we hope to welcome you back soon for another enjoyable visit.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Danielle

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First time being in NY and I was satisfied with my stay. Rooms were clean and hotel was very quiet.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Danielle, We are pleased you were so impressed with our clean room and the quiet environment of the hotel! Thank you for giving our hotel and staff such a great review. It was a pleasure having you, and we look forward to welcoming you back to Hilton Garden Inn New York/Manhattan-Midtown East soon.Best Regards,Karolina TrimboliGeneral Manager

4/10 (不満)

xuehua

家族旅行
気になった点 : スタッフとサービス
Compare to other Hilton hotels the service here is very poor
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear xuehua, We strive for excellence in all areas of our hotel, so we regret we could not meet your expectations with our service. We will bring your concerns to the attention of our staff as we continually strive to improve. Thank you again for your feedback. We hope to show you our commitment to outstanding hospitality whenever you return to the area.Best Regards,Karolina TrimboliGeneral Manager

2/10 (非常に不満)

Antonio

出張
,
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Antonio, We value guest feedback; therefore, we thank you for taking the time to share your rating. We hope our great location and rooms served you well, but we are disappointed that your experience was not perfect. Thank you for choosing us for your visit to New York, and we hope to see you again so we can provide you with the exceptional stay you deserve.Best Regards,Karolina TrimboliGeneral Manager

6/10 (普通)

Chris

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff advise about breakfast and they never specify you need to pay extra so information was incomplete
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Chris, Thank you for sharing these details. Your feedback is essential as we continually focus on advancing our guest experience. We understand the importance of effective communication and regret falling short. We will ensure our front desk staff communicates our services and amenities upon arrival. For future, reservations we have different room packages, including breakfast; we recommend you choose the one that best meets your needs. Our goal is to provide our guests with exceptional service and amenities. We hope you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Best Regards,Karolina TrimboliGeneral Manager

2/10 (非常に不満)

Xinjing

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
My friend got injured by sharp bed in this hotel room. Besides, we was told to wait for room till 4pm just because we didn’t book directly by Hilton.However,they said we can check in at 3pm in the morning.l chose Hilton all the time but this time was very disappointing.
General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Xinjing, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you and your friend were not completely satisfied with your stay and regret your concerns with the check-in. We appreciate your business and sincerely apologize for the issues you encountered during your stay. Thank you for bringing this to our attention. We appreciate your loyalty to our brand and hope you will give us another chance to provide you with the relaxing stay you deserve.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Niels

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Niels, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn New York/Manhattan-Midtown East. We hope to have the pleasure of doing so again on your next visit to New York.Best Regards,Karolina TrimboliGeneral Manager

6/10 (普通)

Thierry

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Hôtel bien placé à l'angle de la 3e Avenue et de la 52e Rue. Facilement accessible pour les transports en commun. L'hôtel est propre mais vieillissant. Le ménage est fait tout les deux jours. J'ai dû demander du remplir le produit douche, le papier toilette et les mouchoirs une autre fois...ce n'est pas très pro et ça donne une impression de radinerie ! Sinon, il y avait tous les matins du café à disposition et le personnel est sympa et toujours disposer à aider ;) Je recommande tout de même pour sa propreté et son emplacement.
2024 年 4 月に 8 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Thierry, Thank you for affirming how convenient our location is. We couldn't agree more! We're thrilled to know that our commitment to spotless accommodations met your expectations. It's guests like you who make our work so rewarding. However, we apologize for the shortage of amenities provided to you. We will address this with our team. Once again, thank you for recommending us to future guests. We hope to see you again soon.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

ANGELICA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay, good room space. only cleaning service is every other day. Besides that everything good!!!!!
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear ANGELICA, Thank you for staying at Hilton Garden Inn New York/Manhattan-Midtown East and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Taryn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very friendly. I was able to check in early. Very convenient area. Very walkable.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Taryn, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. Welcoming you back would be a pleasure, so please return soon for another outstanding experience at Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス
Room was clean and comfortable. (Paid) breakfast was quite good. Restaurant room had a sticky floor, wobbly tables, etc. (Just not really up to Hilton standards, although server was great.) Gym room was clean but had virtually nothing in the way of work out equipment etc. So, good room but common areas could use work. Street outside was dirty, etc, But that is the state of NYC recently, unfortunately.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Michael, We are delighted you chose to stay with us at Hilton Garden Inn New York/Manhattan-Midtown East. We are glad that everything went well during your stay and made a memorable experience. Your observations will be noted and shared accordingly with the appropriate individuals. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved experience.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Felipe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Felipe, Knowing you enjoyed every aspect of your stay at Hilton Garden Inn New York/Manhattan-Midtown East is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Ahmed

2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Ahmed, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved visiting our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn New York/Manhattan-Midtown East. We hope you are already planning another visit our way. Thank you again!Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Retro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love this place
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Retro, Thank you for sharing your comments about Hilton Garden Inn New York/Manhattan-Midtown East with a fantastic review. We are pleased to read how much you enjoyed your stay; everything we do is aimed at making our guests feel right at home. We hope you enjoyed touring our exciting city. It was a pleasure having you as our guest. We look forward to your next visit!Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Moe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Moe, We are always delighted to see such a positive rating, as it tells us that we've succeeded in providing a rewarding experience for our valued guests. We appreciate your recognition and look forward to welcoming you back to Hilton Garden Inn New York/Manhattan-Midtown East soon!Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Shin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean property very close to a subway station. You can’t ask for more in Manhattan
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Shin, It was a pleasure to welcome you to Hilton Garden Inn New York/Manhattan-Midtown East. We are pleased that your experience was perfect from beginning to end. Thank you for sharing your experience with other travelers. We understand that fresh and clean accommodations are of the utmost importance, and also, being so close to the subway station is a beautiful asset. We look forward to welcoming you again soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

FRANCAVILLA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Emplacement idéal
2024 年 4 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear FRANCAVILLA, Thank you for your wonderful review of Hilton Garden Inn New York/Manhattan-Midtown East! We are delighted our hotel was ideally and conveniently located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Faisal Irfan Yar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
N/a
2024 年 4 月に 5 泊滞在
Karolina Trimboli General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Faisal Irfan Yar, Thank you for the wonderful rating for the Hilton Garden Inn New York/Manhattan-Midtown East! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 (普通)

Meryem

2024 年 4 月に 2 泊滞在
Karolina Trimboli General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Meryem, Thank you for choosing our hotel for your recent visit and for taking the time to rate your experience. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation and are disappointed that your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

David

2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear David, We are thrilled you had an excellent stay at Hilton Garden Inn New York/Manhattan-Midtown East, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we eagerly await your next visit with us, where we will strive to make it even more enjoyable.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Bettina Marion

良かった点 : 清潔度、スタッフとサービス
For a city trip a very good hotel. I will recomment it to all my ftiends. The beds were very good, but we did not understand getting every day a new piece of soap. This is not necessary.
2024 年 4 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Bettina Marion, Thank you for mentioning how close we are to many of the city avenues. Our guests frequently mention our excellent location, and we are happy this was your experience as well. We have noted your specific feedback concerning the bathroom amenities and will share it appropriately. Thank you for the recommendation of our Hilton Garden Inn New York/Manhattan-Midtown East to our future guests, and we look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Edwin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Edwin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn New York/Manhattan-Midtown East; we hope to see you again soon. Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Shane、Diego Martin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not a bad stay, the receptionist that checked us in was pleasant and very helpful. I’m sorry I didn’t get her name (we checked in at 10pm -20th April). Place was clean, comfortable and within walking distance to many places.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Shane, It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you for admiring the cleanliness of our hotel and the comfort of our guest room, we are delighted that we stood out to your expectations. It is wonderful to know that our location was convenient for you in many ways. It was a pleasure having you as our guest, and we hope to see you again soon at the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Pamela

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Scaffolding in front of the front of property made it hard to find initially. My driver missed the entrance due to this.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Pamela, Thank you for choosing to stay at Hilton Garden Inn New York/Manhattan-Midtown East and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Best Regards,Karolina TrimboliGeneral Manager

10/10 (非常に良い)

Xuetao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place to stay. Clean and quiet,safe
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Xuetao, Thank you so much for your kind words about Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment and safety for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Karolina TrimboliGeneral Manager

8/10 (良い)

Katharina Janina

家族旅行
良かった点 : 清潔度、スタッフとサービス
Central location and yet quiet
2024 年 4 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Katharina Janina, Thank you for taking the time to post your wonderful feedback regarding your time at Hilton Garden Inn New York/Manhattan-Midtown East. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Best Regards,Karolina TrimboliGeneral Manager