KOYA, thank you for your fantastic rating of The Shelburne Sonesta New York. We appreciate your endorsement and we're eager for you to experience our new restaurant and rooftop, which will be opening in the summer of 2024. We hope to welcome you back soon for another remarkable stay.

We appreciate you sharing this positive rating, Masaki!The comfort of our guests is important to us so we can't wait to see you back again at The Shelburne Sonesta New York. We want to share an even more enjoyable experience with you next time.

Kenji, while we're thrilled to hear that you had a five-star experience at The Shelburne Sonesta New York, we take your feedback regarding our front desk seriously. We continuously strive to enhance the professionalism and hospitality of our team members. We hope to have another chance to provide you with a more seamless experience.

Takuya, it's great to hear that you had an exceptional experience at The Shelburne Sonesta New York. We're thrilled that our commitment to service has left such a positive impact. We hope to welcome you back again soon for another fantastic stay.

さやかさん、貴重な経験を共有していただきありがとうございます。ザ シェルバーン ソネスタ ニューヨークが快適なホテルであると感じていただけたことを嬉しく思います。さらに、お部屋で問題が発生した場合、チームメンバーが迅速に対応できたことをうれしく思います。スピードと効率についての貴重なご意見に大変感謝しております。近い将来またお越しいただければ幸いです。

Thank you for taking the time to share your feedback, Hiroyuki.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

Natsumi, thank you for taking the time to share your experience at The Shelburne Sonesta New York. We are thrilled to hear that you found the location to be great and many destinations were within walking distance - it's definitely a highlight we take pride in.It's unfortunate to learn that you were not informed about the complimentary water bottles upon check-in. Our team should have communicated this perk to you, and we apologize for any confusion or inconvenience that may have caused during your first few days. We'll make sure this information is shared with all guests in the future.Regarding the lack of a kettle in the room, we appreciate your feedback on this matter. Although we do provide microwave ovens to cater to our guests' needs, we understand that having a kettle might be more convenient for some guests. Your suggestion will be taken into consideration as we continue to make improvements.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back to The Shelburne Sonesta New York in the future.

Hello Maki,Thank you for sharing your experience at The Shelburne Sonesta New York. It is always a pleasure to receive feedback from our valued guests. We are incredibly pleased to know that our teams friendliness had a remarkable impact on your stay. Here at The Shelburne Sonesta New York, our team works diligently to make every guest feel welcome and at ease.Furthermore, we are delighted that you found your room to be large and comfortable. Our goal is to make each guest's stay enjoyable by providing ample space and well-appointed rooms, ensuring a relaxing and delightful environment for you to unwind.We would like to thank you once more for choosing The Shelburne Sonesta New York and for leaving such a fantastic review. We sincerely look forward to welcoming you back for another amazing stay in the future!

Thank you for the excellent rating, Mahito!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Shelburne Sonesta New York! We look forward to hosting you again soon.

Aya さん、フィードバックをありがとうございます。私たちと一緒にいる間にあなたがそのような挑戦をしたのは残念です。提供されたアメニティとサービスがお客様の期待に応えられなかったことを残念に思います。私たちはより高い基準を維持するため、VIP メンバーに提供されるサービスに関する懸念事項について、チームの適切なメンバーと話し合います。より良い経験のために、すぐに再びあなたをホストする機会を願っています.

たくろーさん、嬉しい口コミありがとうございます！The Shelburne Sonesta New Yorkでの滞在をとても楽しんでいただき、ありがとうございます。私たちは卓越性を目指して努力しておりますので、最高のロケーションと十分なアメニティだけでなく、素晴らしい景色も高く評価していただき、とても嬉しく思います。あなたの賞賛は、私たちが仕事をしていることを知らせてくれます!別の素晴らしい体験のために、すぐに再びあなたをホストするのが待ちきれません!

Thank you so much for the positive feedback you have given us. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know.

Tawnia, thank you for your feedback. The Shelburne Sonesta New York appreciates your honesty and will consider your comments about the carpeting. It is wonderful to know the rest of your room met your cleanliness expectations. We're looking forward to welcoming you back.

Hello Kathy,Thank you for your wonderful feedback! The team at The Shelburne Sonesta New York is delighted to hear you enjoyed your stay and had a positive experience during check-in. We hope to welcome you back soon!Best regards,The Shelburne Sonesta New York Team

Rachel, thank you for your review. It is wonderful to hear you found the room great and enjoyed your stay. We appreciate your feedback about the corridors and communal areas. The comments on communication regarding city tax and complimentary items have been noted, and we aim to improve this aspect. We regret any inconvenience caused during your check-out process and appreciate your insights on customer service. Your feedback is valuable for enhancing our guest experience.

Thank you for the 4-star rating, Stephen!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at The Shelburne Sonesta New York. Thank you again for sharing!

Laura, thank you for your wonderful review of The Shelburne Sonesta New York. It's great to hear our team members were accommodating and that the kitchenette in your room made your stay more convenient. We're delighted you had a perfect experience and hope to welcome you back soon!

Maya, thank you for sharing your feedback. It seems your experience was mixed. We continuously strive to improve and would love to hear more about your stay to better understand how we can enhance future visits. We hope to have another opportunity to serve you in the future.

Gail, we're thrilled you had an enjoyable time at The Shelburne Sonesta New York. Your remarks regarding our pristine facilities, favorable location, and friendly team members are truly appreciated. It's fantastic to hear you had a dependable experience with us. Thank you for choosing to stay with us and we look forward to welcoming you back.

David, thank you for choosing The Shelburne Sonesta New York and sharing your positive feedback. We're glad to hear that our central location was ideal for you and our friendly team members significantly contributed to your overall experience. We hope to see you again soon.

Ella, it's fantastic to hear that you enjoyed The Shelburne Sonesta New York's prime location and cozy accommodations. We hope to welcome you back in the near future for another phenomenal stay.

Laura, thank you for sharing your thoughts. We're glad to know that you found our location to be beneficial and our team members welcoming. However, we regret to hear the ambiance and decor of our rooms didn't fully meet your expectations. We appreciate your feedback as it aids in continuous improvement to enhance guest experiences. We hope to have the opportunity to serve you again for a more enjoyable experience.

Cynthia, it warms our hearts to hear your positive feedback about The Shelburne Sonesta New York. We truly believe in fostering an energetic, inviting atmosphere, and it sounds like our team members successfully conveyed that during your visit. We are thrilled to know you appreciated the camaraderie among our team and how it created a warm, hospitable environment for you. We look forward to the pleasure of welcoming you back for another splendid stay.

Carolyn, we're thrilled to know you had an excellent stay at The Shelburne Sonesta New York. We appreciate your top score and look forward to welcoming you back on your next visit to the city. Safe travels!

Greysi, it's fantastic to hear that The Shelburne Sonesta New York was able to suit your needs perfectly. We greatly appreciate your feedback and hope to see you again for another excellent stay.

Elvia, it's great to hear that you enjoyed your stay at The Shelburne Sonesta New York, from our convenient location to our comfortable rooms. We're delighted to know that proximity to several local attractions added value to your experience. We're eagerly awaiting your next visit. Thank you for your kind comments.

Tara, it's delightful to hear you appreciated the serene ambiance and convenience of The Shelburne Sonesta New York for your meeting, as well as the service of our team members. We're sorry there was an unusual scent in your room; such matters are taken seriously. Your feedback will be shared with the housekeeping team to make necessary improvements. We hope to welcome you back in the future.

Susan, it's a delight to know you had a wonderful experience at The Shelburne Sonesta New York. We sincerely appreciate your high rating and look forward to your next visit.

Mariano, we're thrilled that you enjoyed your exceptional stay at The Shelburne Sonesta New York. It's heartening to hear that our team members, such as Luis, made a significant difference in meeting your expectations. Your kind words truly encapsulate their commitment to guest satisfaction. Thank you for sharing, and we look forward to welcoming you back.

Marjorie, we're thrilled to hear you had an excellent experience at The Shelburne Sonesta New York. We appreciate your positive feedback and look forward to welcoming you back. Safe travels!

Nicholas, it's wonderful to hear that your stay at The Shelburne Sonesta New York was enjoyable. We're elated that the expansive rooms and our friendly team members made a positive impression. Your appreciation of our strategic location near significant city landmarks is also noted. We eagerly await your next visit to continue offering exceptional experiences.

Paulette, thank you for your positive rating of The Shelburne Sonesta New York. It’s great to know you had a pleasant experience. We look forward to welcoming you back in the future!

David, it's wonderful to know you found The Shelburne Sonesta New York to be an excellent value, with convenience in getting around the city. We're delighted you acknowledge our proximity to Grand Central Terminal. Anticipation is certainly building for the reopening of our restaurant and rooftop, and we hope you'll have a chance to enjoy them in the future. Thank you for your positive feedback and for choosing our hotel.

Steve, it's delightful to hear that you appreciated your stay at The Shelburne Sonesta New York. Our team will continue striving to offer a convenient, pristine, and welcoming environment to all of our guests. We can't wait for you to experience our revamped restaurant and upcoming rooftop addition in your future visits. Thank you for your commendable review!

Ashley, thank you for your wonderful rating! Our team at The Shelburne Sonesta New York is thrilled to hear that you had a positive experience. We hope to welcome you back soon!

Alex, thank you for the glowing feedback about your stay at The Shelburne Sonesta New York. We're thrilled that the size of our rooms, our prime location, and fantastic team members contributed to your experience. As you pointed out, we're eagerly anticipating the opening of our restaurant and rooftop—these amenities are crafted to elevate the guest experience. Looking forward to welcoming you back when they open for more enjoyable experiences.

Lisa, we're thrilled to hear that The Shelburne Sonesta New York provided you with a comfortable stay. Our exceptional team members are always at hand to offer a friendly experience and easy access to the city's attractions. The restaurant will open soon, and we are excited about the upcoming Rooftop launch in summer 2024. We'd be delighted to welcome you back for another pleasant visit.

Cara, it's regrettable to hear about your initial experience regarding your room cleanliness and maintenance. It's encouraging, however, to learn our manager was able to assist with a room change to enhance your stay. We appreciate your patience and your feedback will guide us in our continual efforts to refine our services. We hope for the chance to deliver the full quality experience you deserve in the future.

Ekaterine, it's delightful to read about your positive experience at The Shelburne Sonesta New York. We're pleased you appreciated your upgrade and found our service to be exceptional. We're also excited to share about our upcoming restaurant opening and look forward to the debut of our rooftop in Summer 2024. We hope to welcome you back soon to experience these new additions.

Carl, The Shelburne Sonesta New York greatly appreciates your high rating! We're delighted to have met your expectations and look forward to welcoming you back soon.

Joshua, it's a delight to know that you had an exceptional experience at The Shelburne Sonesta New York. We're thrilled that our team members and dedication to service left such a positive impression. Our unique dining experiences await their reopening dates and we can't wait to bring them into your stay next time you visit. Appreciate your recognition of our hospitality and accommodations. Looking forward to your return.

Marco, we're overjoyed to hear you enjoyed your experience at The Shelburne Sonesta New York. We pride ourselves on our convenient location and our team members' exceptional service. It's wonderful to know you appreciated the upgrade to our premium penthouse apartment. We're eager to welcome you back, perhaps in time for the opening of The Shelburne Rooftop or The Shelburne Restaurant!

Tom, it's true our establishment is well-situated, and many guests enjoy this aspect. We're grateful for your constructive feedback and continually strive to elevate guest experiences. The upcoming openings of our restaurant and rooftop features will certainly enhance our offerings. Thank you for choosing us, we hope to welcome you back in the future to experience these improvements.

Heather, it's wonderful to hear you had an amazing stay at The Shelburne Sonesta New York! We are thrilled to know you're planning to return in the summer and we eagerly look forward to making your visit just as memorable.

Thank you for this wonderful review, Nitzan!We're excited to know your time at The Shelburne Sonesta New York was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience!Thanks again for the feedback!

Thank you for the 5 out of 5 rating, Hadar!We're thrilled to see how much you enjoyed staying at The Shelburne Sonesta New York. We look forward to hosting you again in the near future! Thank you again for sharing.

Sandra, it's delightful to hear your appreciation for The Shelburne Sonesta New York's excellent location. We hope that you'll return to try the restaurant when it's opened and the rooftop when it's completed. Thank you for sharing your thoughts, and we await your return.

Dick, it's wonderful to hear how helpful and accommodating you found the Shelburne Sonesta New York. We are equally excited about the restaurant reopening and the rooftop's expected opening. Your kind words are appreciated and we're excited about the opportunity to serve you again in the future.