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モーテル 6 ニューオーリンズ ロサンゼルス - ニア ダウンタウンの口コミ

2 out of 5
モーテル 6 ニューオーリンズ ロサンゼルス - ニア ダウンタウン
4200 Old Gentilly Road, New Orleans, LA

口コミ

6.4
評価 10 - 1001 件の口コミ中 223 件が非常に良い" "
評価 8 - 1001 件の口コミ中 253 件が良い" "
評価 6 - 1001 件の口コミ中 193 件が普通" "
評価 4 - 1001 件の口コミ中 132 件が不満" "
評価 2 - 1001 件の口コミ中 200 件が非常に不満" "

6.6/10

清潔度

6.8/10

スタッフとサービス

5.4/10

設備とサービス

6.0/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

Sharron

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The WIFI code that the front desk worker supplied did not work, when I called to inquire about and confirm said code she was very rude and off putting. Aside from that, their were roaches in the bathroom, I highly doubt that I’ll visit that property again.
2024 年 5 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 5 月 19 日)
We are very sorry to hear that you didn't have a great experience in our hotel.

6/10 (普通)

Summer

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Julia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rude front desk girl!!! TV not working…called like ten times before anyone picked up. Then a guy called my room 5min later speaking Spanish & when I spoke back in English he hung up on me?!?
2024 年 5 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 5 月 19 日)
We are very sorry to hear that you didn't have a great experience in our hotel.

10/10 (非常に良い)

Dewayne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Free parking
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it good to stay overnight
2024 年 4 月に 6 泊滞在
Freddy からの返信 (投稿日 : 2024 年 5 月 13 日)
Hi JohnThank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations were fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

2/10 (非常に不満)

Amanda

ペット同伴の旅行, 出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The only thing good about this place was the girl who check me in. She was very friendly. As soon as I walked in, the whole place smelled like smoke, and you could hear large dogs barking in several different rooms. I ended up using my own blankets and pillows because they had not washed the bedding. There was visible dirt on the floor, a dirt ring in the toilet from never being cleaned, and visible scum in shower/tub. Also, even though I had a credit card on file and everything paid in advance, they charged me a deposit for my 6 pound dog, and a week later they still have not released it even though they assured me it would be returned the day I checked out. When I called and asked about it, they say it’s been released and that they were going to check with the manager and then hung up on me. I will have to file a dispute with my credit card company. I only stayed here because it was the only place in NOLA with rooms left because of Jazz Fest. I would have had a better trip if I would’ve slept in my van.
2024 年 5 月に 2 泊滞在
Freddy からの返信 (投稿日 : 2024 年 5 月 11 日)
We are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Alvaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 4 泊滞在
Freddy からの返信 (投稿日 : 2024 年 5 月 9 日)
Hi AlvaroWe're happy to see that you had a 5-Star experience at Motel 6. Thanks for sharing.

2/10 (非常に不満)

Melissa

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super dirty & a really sketchy area, there was stains on the bedding, the toilet and tub was so dirty and it stunk so bad. I walked in and walked straight out, I couldn’t even stay there because it was so bad. Save your money and book somewhere downtown.
2024 年 4 月に 2 泊滞在
Freddy からの返信 (投稿日 : 2024 年 5 月 6 日)
Hi MelissaSo we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 (普通)

Jessycamar

気になった点 : 施設のコンディションと設備
I thought my stay would be much worse but the staff was nice....the room was relatively clean but smelled like cigarettes despite being a Non-smoking room. I will not stay here again; they are drug users in the area and it's located too far from the main attractions.
2024 年 4 月に 3 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 29 日)
Hi JessycamarWe are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 (非常に良い)

Christy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable quiet place. I’m definitely going back soon! Thanks Motel6
2024 年 4 月に 2 泊滞在
Freddyからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi ChristyThank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

4/10 (不満)

Scott、LOXAHATCHEE

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff did the best they could and relocated me to a room at the end of the hallway, but somebody in there is smoking like a coal train, and there is nothing one can do to get away from secondhand smoke, it just gets through and into everything. Windows don't open either so that's no help. They really need to have a smoking and a nonsmoking building altogether, or enforce whatever policy they have (if there is one). If you smoke, this place is fine. If you don't, well- It's about as expected otherwise. Room was clean and met my needs. Located right next to the freeway and area is marginal at best, but that is what comes with the proximity to downtown.
2024 年 4 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 30 日)
Hi ScottThank you for taking the time in leaving us a review and feedback on our property. We did not exceed your expectations and apologize that the room smell of smoke, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

10/10 (非常に良い)

Lavanti

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Only thing I didn’t like is no breakfast
2024 年 4 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 23 日)
Hi LavantiThank you so much for your 5-star review! We will share this with the our team to let them know to keep up the amazing work.

2/10 (非常に不満)

Ira

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for this review.

2/10 (非常に不満)

Lynette

カップルで旅行
良かった点 : 設備とサービス
I have been going to New Orleans from Atlanta every 3-6 months since 2017 and staying at this property. I have never had a problem and I have always tipped the housekeeping and stripped my room and gather the garbage for them but this time I’m really unhappy and upset. We checked in Saturday night/Sunday morning stayed. We went to families house and when we came back to our room my laptop was shattered. When I said something to front desk the girl at the desk wanted to get an attitude and argue with me. I then told her I didn’t want housekeeping the rest of my stay and she said I had to have it but yet the last day I was there I didn’t have to.
Freddy からの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Lynette We are very sorry to hear that you didn't have a great experience in our hotel. We service all our stay over guest, no one from your room had mentioned no to clean there room. We have spoken with our staff, they don't see any laptop broken in the room.

8/10 (良い)

RICHARD

家族旅行
良かった点 : 清潔度、スタッフとサービス
Liked convenient location Could have benefitted from a breakfast option
2024 年 4 月に 3 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Posted Thank you so much for taking the time to leave us feedback.

6/10 (普通)

Keishandra

カップルで旅行, 家族旅行
気になった点 : 清潔度、施設のコンディションと設備
It was ok a place to lay your head also it was a ok price for the weekend but it had roach but other that it wasn’t so bad!!
2024 年 4 月に 2 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 15 日)
KEISHANDRAThank you so much for taking the time to leave us feedback.

2/10 (非常に不満)

Gloria

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Place needs to be updated on EVERYTHING
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 15 日)
HI Gloriawe are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Sandi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The area around this motel was questionable, however, the property and the room were top-notch. Plus I did feel secure in the room I had. It was clean and everything worked well. I would definitely stay here again in the fiture.
2024 年 4 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 15 日)
Hi SandiWe are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

8/10 (良い)

STACI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you so much for this review. We really appreciate you being our guest.

2/10 (非常に不満)

Arjan

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Environment look unsafe.
2024 年 3 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 3 月 19 日)
I'm sorry to hear you had such a negative experience.

6/10 (普通)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス
It was clean. I only stayed one night. You get what you pay for. Bed and running water.
2024 年 3 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 3 月 11 日)
Hi Patricia Thank you for taking the time to post a review of your stay.

4/10 (不満)

Rhonda

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Would have liked all door locks to work and exits to be more secure. Coffee in the lobby would have been nice, though restaurants were nearby.
2023 年 11 月に 3 泊滞在
Freddy からの返信 (投稿日 : 2024 年 3 月 11 日)
Hi RhondaThank you for taking the time to share with us your experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to port carnival
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 3 月 1 日)
Hi SandraYou had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Motel 6.

2/10 (非常に不満)

lina、Woodhaven

出張, 家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty, filthy, smelly, the bedsheets were covered in stains. I couldn’t sleep because of the noise caused by drunk people outside the hallway, the parking lot and the entrance.
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 27 日)
We are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Donesha

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great area to be in, easy to commute, and you have access to shopping & groceries!
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
Hi DoneshaWe're happy to see that you had a 5-Star experience at Motel 6. Thanks for sharing.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Scary and dirty!!
Left after the first night of 4! Arrived late and there were drug addicts in the hallways, dealers in the parking lots and Prostitutes coming and going ! It didn’t look anything like the “pictures”! It was filthy and the shower barely worked! The front desk attendant was very nice though and refunded me 3 nights thankfully!!
2024 年 2 月に 4 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
We are very sorry to hear that you didn't have a great experience in our hotel.

4/10 (不満)

Greg

良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
You get what you pay for
I wasn't expecting 5 star accommodations. I literally needed a place to lay my head. Hall smells like weed. Lots of noise inside. Bathroom in horrible condition. Vandalism in the room. I will say I appreciated them servicing my room and the bed was comfortable. Property is close to food and interstate. Several homeless lingering around.
2024 年 2 月に 2 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

4/10 (不満)

Contessa

グループ旅行
気になった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you so much for taking the time to leave us a rating.

2/10 (非常に不満)

Calley

気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you so much for taking the time to leave us feedback.

10/10 (非常に良い)

WHITNEY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
GREAT LOCATION, FRIENDLY STAFF
2024 年 2 月に 4 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
Hi WhitneySeeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Motel 6. We look forward to serving you for many years to come!

4/10 (不満)

Kevin

気になった点 : 客室の快適度
They quoted one price then charged me a higher price. I’ll never go back
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Kendrick

It was nice
2024 年 2 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

4/10 (不満)

Terrence

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Freddy からの返信 (投稿日 : 2024 年 2 月 15 日)
Hi Terrence Thank you so much for taking the time to leave us a rating.

8/10 (良い)

Monica

2024 年 1 月に 4 泊滞在
Freddy からの返信 (投稿日 : 2024 年 3 月 24 日)
Hi Moinca Thank you so much for this review. We really appreciate you being our guest.

8/10 (良い)

Cathy

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Decent stay
Area around the hotel looked bad,and so did the building in the outside. The hallway wasn't great,but wasn't terrible either. Room was nice,big and clean. Interstate traffice is bad if your room is on the interstate side
2024 年 1 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 23 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 (非常に良い)

Kendrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Freddyからの返信 (投稿日 : 2024 年 2 月 7 日)
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

2/10 (非常に不満)

takira

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dnt stay here at all
2023 年 12 月に 4 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 16 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

April

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like it because it's safe this where I stay every visit
2023 年 12 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 (不満)

Corey

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Place is an absolute dump. Smelled like stale cigarettes and was just all around a trashy place
2023 年 12 月に 7 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 16 日)
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 (非常に良い)

Soledad

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The clerk was helpful. The room was clean.
2024 年 1 月に 1 泊滞在
Freddyからの返信 (投稿日 : 2024 年 1 月 7 日)
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2/10 (非常に不満)

Justin

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Freddyからの返信 (投稿日 : 2024 年 1 月 7 日)
So we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Vanessa

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Seriously.. this place was the worst motel I have ever seen. First off the surroundings are dreadful. The parking lot is all full of holes. There was caution tape strung everywhere and the power line situation overhead was making a creepy loud buzzing noise. When I booked the room it said there was secure locked parking. That was wide open when we arrived late at night. Several prostitutes working the lot and the manager was out there.There was a weird check-in window, but I ended up going inside. The lobby was gross. Got our key and went back to the car to find parking. More prostitutes and one getting yelled at by who I assume was a pimp. At this point I told my kids to leave their stuff in the car. Went inside the building the hall light was flickering like a horror movie. Found our room and when we opened the door we were hit by the smell of some kind of oil-based exterior paint. The cinder block wall room was painted a weird color like they just used whatever cheap paint they were able to find even though it was not appropriate for interior use. The room stunk so bad. There was no furniture really. There was a small table that was covered in filth. There were two queen beds with extremely dirty bedspreads covered in really gross stains and multiple burn holes all over them. There were small bugs when we first turned on the light. The floor was actually sticky. I told my kids we were leaving and that is what we immediately did. I can't even imagine the bathroom. So bad!
Freddy からの返信 (投稿日 : 2024 年 1 月 8 日)
We are very sorry to hear that you didn't have a great experience in our hotel.

6/10 (普通)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Freddyからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi JosephThanks so much for sharing your experience with us.

2/10 (非常に不満)

Raymond

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No iron the toilets was very nasty was not clean at all and the toilets was stop up and the floors was not clean at all Someone did not sweep the floor at all
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 20 日)
Hi Raymond,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 (非常に良い)

Tranyia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 7 日)
Hi Tranyia,Thank you for the perfect rating!Lilith#Team6

6/10 (普通)

Monique、Miami

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
If you just need some where to sleep, this is the place. Nothing more nothing less. No breakfast served. No pools. Some of the tvs dont work in the rooms so you may have to change rooms a few times. Some of the electrical plugs are burned as if it was a near fire. Some latches for the doors dont work. If you trying to do Bourbon and stuff, you will need a car if you stay here to get back and forth. Because you cant simply walk to Bourbon from this motel.
2023 年 11 月に 5 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 7 日)
Hi Monique,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 (普通)

Shantell

家族旅行
良かった点 : 清潔度、客室の快適度
The room was a nice size overall. The beds were comfortable. I could've used some bigger pillows. The lil fridge didn't get cold at all and there were barely any good channels to watch on the TV.
2023 年 11 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2023 年 12 月 3 日)
Hi Sheantell,We are so sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Denise

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 2 泊滞在
Freddyからの返信 (投稿日 : 2023 年 12 月 3 日)
Hi Denise,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2/10 (非常に不満)

Gregory

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Nothing
2023 年 11 月に 1 泊滞在
Freddy からの返信 (投稿日 : 2023 年 12 月 3 日)
Hi Gregory,We are very sorry to hear that you didn't have a great experience in our hotel.