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"We booked a twin room on Hotels.com but when we arrived at our room, it was one king bed. The twin bed information was not passed on to the hotel. However, the staff were so accommodating, with no fuss they brought the new room key to us and showed us to the new, upgraded accommodation (a 2 bedroom apartment) which made our stay very comfortable. Thank you Oaks Cypress Lakes Resort."

"xcellent"

" Staff were very helpful and the apartment was spotless. The location as also very convenient to the rest of the town,"

"All good, except bad internet "

"Room was lovely and staff very friendly "

"The manager goes OUT OF HIS WAY to help. Very very good service. 10/10"

"Great comfortable place to stay within walking distance of shops and restaurants. "

"Staff lovely happy girls, rooms clean and very comfortable, view from premises outstanding"

"room cleaner very efficient and friendly, room very good "