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"Friendly staff. Local to downtown. Clean and comfortable. "

"The staff was really friendly and helpful, the room was ok, it seems the staff cut corners to get the rooms ready. "

"Staff friendly and very helpful, especially front desk and food service. Very close to activities - hot springs, downtown. "

"A beautiful historical hotel in walking distance from downtown! Rooms are updated and clean and I’m big on a clean room 😀 Staff was friendly and helpful. Parking was free if you park in the front or on the sides of the hotel. Don’t waste your $ on the $15 a day for the private parking. Glenwood Springs is a beautiful mountain town with plenty to do from dining, hiking, skiing, shopping ect. Will definitely be back!"

"Once we arrived the office staff at check in were extremely welcoming and we had a good feeling from the start. The room was cleanly with a nice closet, comfortable bed sheets and a small fridge/freezer. The only thing missing was ample room to keep our clothes without a dresser and the soap dispenser was hard to use. The breakfast was great, especially the waffles! Would have liked to spend more time on the deck above the breakfast house, but there weren’t lounge chairs most like due to it being spring, but feeling like summer. Also we were able to walk to everything! Overall great experience. "

"Breakfast not the best everything else was excellent!"

"All was excellent "

"Got back to our room from a day at Glenwood hot springs and TV doesn't work and th wifi is in and out. Room was great but beds never made the whole time we were there. Did get fresh towels. Advertised having a workout room, but they do not. They do have a pool. Place needs some updating. The hot breakfast has gone downhill with cold food that should be served hot in order not to make people sick. Food tasted like the cheapest thing they could buy. Hotel is about 12 minutes from Glenwood and about 5 minutes from downtown New Castle."

"Walls are very thin! We can hear everything in the room next door and at times thought they were in our room. Room was nice and clean and staff very friendly. "