Neroth Vacations from ￥264,058

Location is amazing and the staff was so nice

Check-in procedure was a nightmare. After an hour of trying and failing to make the self-check in work, I was lucky to see an employee of the hotel and banged on a window to get their attention, or I might have been sleeping in my car that night. Hotel is down a dirt road past a junk yard and seemed really sketchy. Absolutely terrible experience - stay away!

The guy at reception was great - helped us check in early and upgrade our room at no cost. The building and room themselves are clean, but extremely dated. I would equate it to a cheap motel in America. Hotel is located in a good spot of Cologne that is very walkable. Unfortunately we did end up switching hotels within a few hours of checking in because there is no AC. The hotel cannot control the heat wave that came through Europe, but man it was so incredibly unbearable to even stand in the building, let alone sleep. Cancellation policy is no refund at all even if you are cancelling additional nights in advance unfortunately. No parking available at all like the listing says. There is a parking garage close to the cathedral that worked out well for us. About 24 euro for 24 hour parking. They do not provide any toiletries like most hotels. No shampoo or body soap (and of course no conditioner since it’s not a thing in Europe).