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"Nice clean rooms The staff were all very friendly and helpful. The included breakfast was good. I stayed in two different rooms. First I was in the suite which was fabulous. Very nice immunities and very comfortable. Next I was in a deluxe room which was average. The hot water in the room would cycle on and off several times during a shower. Also I was in a corner room and the wifi was not available in the room. I asked at the front desk and they said they would fix it but never did. "

"We had a wonderful staycation & we even extended our stay because the hotel is very convenient with easy access to SM mall. The location was perfect, downtown is walking distance with public transportation readily available. We had everything we needed right there. Rooms & hallways were clean with very attentive staff. The front service desk staff are exceptionally friendly, knowledgeable & very helpful. Breakfast buffet was awesome. Highly recommended & hope to be back again next year. "

"The best hotel stay we had in Bacolod City. Everything was exceptional! Breakfast buffet was super delicious with classy appetizing presentation. Laundry & Dry cleaning was quick & on time. We have a spacious room & a very comfortable bed with a beautiful view of Bacolod Lagoon park. To all the staff & personnel hands down, you made our Bacolod vacay a very special & memorable one. We'll be back soon! "

"Do not book the sunset vista only if you are after the view. Very poor room and unsafe for a family with a toddler."

"Rooms are small but clean and with good aircon. Good that there is an airport shuttle, and that it’s also really close to the ferry terminal. Very noisy though if you’re on the end, it’s like there isn’t a window in, and you can hear everything outside so clearly. Didn’t realise there was a communal kitchen / pantry on each floor, would be good to explain this at check in as I was disappointed not to have a fridge. "

"I thought to be a 4 + star accommodation but unfortunately I didn’t receive the customer service that I was expecting. I’m not going to book here anymore and I’m not recommend either. "

"Friendly and efficient staff"

"Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy."

"We have fun staying in this resort thanks "