「Very clean hotel, despite being dated, yet we'll maintained. The staff is very friendly and goes above and beyond. The general area is sketchy as most of downtown Pretoria, but one can't fault the hotel for that. 」
「I paid money, when I booked hotels.com.
I went to this guesthouse, but I was said
you didn’t pay.
I don’t know,so I wait for 3 hours at outside.
I knew later,this guesthouse staff and owner can’t read English.
And room I booked is bigger room.
But, I stay small room.
I said, but nobady can read English.
I paid much money and bad room.
If you stay,you know this guesthouse is
WiFi is no good
Shower is no hot
Room is very small
Guesthouse is very dirty
」
「They couldn't find my booking and told me they were not trained on the system and asked me to cancel my booking while their policy is "non refundable". Had to go to their head office and issue the receipt and go back to the hotel. Terrible service」