This hotel is gross. The pool is black and filled with trash. The rooms were musty. The carpets were dirty. The walls were dirty. We did not stay. We got a refund and left.
jennifer
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
charles
家族旅行
2024 年 5 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Expedia should be ashamed on having this property on its website. I will be disputing the charge on my visa
charles
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Robert、Cincinnatti
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス
Older hotel, pool and hot tub appear to not be in operation for years, but front desk staff were very nice.
Robert
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Antoinette
カップルで旅行
2024 年 5 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel staff placed me in a room that clearly had water damage/mold. The room smelled terrible and you could see mold on the lamp shades. There was also ash on the pillowcase. Unfortunately no other hotel had availability so we couldn’t leave. We were given a better room that was much cleaner but the damage was already done. The pool and hot tub look gross. Customer service was terrible. Stay elsewhere!
Antoinette
2024 年 4 月に 2 泊滞在
8/10 (良い)
John
出張
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is undergoing renovation. It is overdue. The layout of the Hotel is gorgeous. But it needs a lot of loving care to bring it back to the glory it had in years past. I would stay here again understanding that once the renovation is going to be beautiful.
John
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Mary Ann
2024 年 5 月 1 日
Comfortable and quiet
Mary Ann
2024 年 4 月に 1 泊滞在
8/10 (良い)
Brad
2024 年 4 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Brad
2024 年 4 月に 1 泊滞在
4/10 (不満)
Geoff
2024 年 4 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Desk clerk had no idea of room location, first room faced a wall six feet from window. Second room chosen after I walked halls to locate adequate location- very time consuming. Second room, #330 had good view, but three of six light bulbs missing and no smoke alarm.
This could be a nice stay with some quality control-
Geoff
2024 年 4 月に 1 泊滞在
4/10 (不満)
Darryl
カップルで旅行
2024 年 4 月 24 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Surprised that the property was rated an 8/10 on Expedia. The bathroom needs work, the air conditioner was loud, and the overall condition of the property was very tired.