Thank you for staying at our property. We sincerely value your your feedback. Our property is located in very close proximity to 2 popular local attractions, the Botanical Gardens and the Adastra Gardens and Zoo. I assume the music you heard was coming from the Botanical Gardens, as they hosted a Cultural Festival during the time you stayed.

Hello Jamie,Thank you for the review. We apologize for the inconveniences during your stay. However, we are glad to hear that you room was clean during your stay. Thank you for staying with us at the Colony Club Inn & Suites!

Hello Ronald,Thank you for the review! We are sorry to hear that you didn't enjoy the Bahamian experience. We hope another visit would change your mind.Thank you for staying with us at the Colony Club Inn & Suites!

Thank you for the wonderful review!

Thank you for booking your stay with us. We're so pleased you've found the hospitality of our staff welcoming. It was a pleasure having you.

Dear Guillermo,Thank you for the wonderful review! We hope you enjoyed your stay with us! We hope to see you again here at the Colony Club Inn & Suites!

Hi there, Courtney, we're so pleased to hear that you enjoyed your stay with us. It was a pleasure having you.

Thank you for booking your stay with us. I'd like to apologize for the inconveniences you experienced. During the time of your stay The Hotel was experiencing issues on the part of our internet service provider. However, our front desk agents would have been pleased to assist in making in and all your arrangements. As for the buffet breakfast, it is no longer a complimentary breakfast and is stated so on the website. However, I do apologize for there being a misunderstanding on the subject.

Thank you for the review! We are pleased to hear that our staff was helpful during your stay. We will forward this review to our department heads to ensure that all of our staff is helpful to our guests.

Thank you for the review!

Hello Sandra,Thank you for the review. We apologize for the time it took you to arrive to the beach. We would suggest renting a car on your next visit as the island will be easier accessible.

Hello Ryan,Thank you for the review! We apologize for the shower inconvenience during your stay. However, we are glad to hear that our staff was pleasant during your stay.Thank you for staying with us at the Colony Club Inn & Suites!

Hello Sarah, thank you for your AWESOME rating! We're so pleased you've enjoyed your stay with us. It was pleasure hosting you.

Thank you for the wonderful review! We're so glad you've enjoyed your stay with us. It was a real pleasure having you.

Hello Arthur,Thank you for your review. We are glad you enjoyed your stay with us and hope you both got home safely!

Dear Michael,Thank you for the review. We apologize that the beds were uncomfortable and we will take this feedback into account. However, we are glad to hear that our staff was pleasant during your stay. Thank you for staying with us at the Colony Club Inn & Suites!

Wow, Thank you for the awesome rating. We're so delighted you've enjoyed with us!

Hello Kenna, we're delighted you've enjoyed your stay with us. It was a pleasure hosting you.

Hi Julianne, I am pleased you've enjoyed our Buffet Breakfast ,however, I do apologize for the inconvenience caused by a guest in the near-by room. I wish you would have alerted our front desk staff, as they would have spoken to that guest in regards or have you moved to another room. I understand the need for a comfortable nights rest, especially after travelling.

Hello TJ, thank you for sharing your experience with us and fellow travelers alike. I have taken into account, the matters forwarded and ask that you please accept my apology on behalf of the Hotel. What you've stated, arises many concerns. I will be sure to relay these matters to higher management for further investigation for resolution.

Hello Robyn, we thank you for rating your recent stay with us. I do apologize for the inconveniences you experienced that caused such a low rating. If you'd allow, I'd like to hear more on your experience by contacting The Hotel. Please note, at this time Expedia does not allow contact information to be shared in the reviews).

Thank you for staying with us! I am pleased to hear you've you enjoyed both your room accommodations and the hospitality from our team. It is our aim to offer you the best in service and I am glad we hit the mark. It was a pleasure to have you.

WOW!, Thank you for the awesome rating of your recent stay with us. We are elated to hear our team members should you true Bahamian hospitality. It was a pleasure to have.

Dear David,Thank you for your review. We will take your review into consideration for future building amends. Thank you for staying with us here at the Colony Club Inn & Suites!Happy New Year!

Thank you for your review and for staying with us here at the Colony Club Inn & Suites!

Hello Debarshi,Thank you for your lovely review. We are glad to hear that you enjoyed your stay with us here at the Colony Club Inn & Suites!

Hello Victor, I am so pleased you've enjoyed your stay with us and the hospitality from our team members. It's our aim to offer our guests the best in service and I am delighted to know we've hit the mark. It was a pleasure serving you and we'd love to have come again!

Wow,thank you for the awesome rating of your recent stay with us. I am glad our team made your stay comfortable. It was a pleasure to you.

Thank you for staying with us. It was a pleasure to have you.

Hello Madeline, thank you for booking your stay with us. I am sooo happy to hear you've enjoyed your accommodations. It is our aim to leave our guest satisfied and happy to hear we exceeded your expectations.

Thank you for booking your stay with us. It was a pleasure to serve you.

Hello angi,Thank you for booking your stay with us. It's always guests such as yourself that make our day a little brighter and thank you for such positive comments. It was a real pleasure having you.

Hello Angela, Thank you for booking your stay with us. We're pleased to hear you liked both your accommodation and the hospitality from our staff. It was a pleasure having you.

Thank you for booking your stay with us. We are so pleased you've enjoyed both your room accommodations and the hospitality from our staff. It was a pleasure to have you!

Thank you for booking your stay with us. We are so delighted to hear you've enjoyed great hospitality from our staff and I will share your comments with them. It was a pleasure to have you.

Hello Elimay,we greatly appreciate your feedback. We are pleased to hear you've enjoyed the hospitality of our staff. We have begun some upgrades to our reception lobby, adding some greenery, local 3D art work and pictures.We hope to complete the same for our studio rooms for early 2024.It concerns me, however, that a member of staff told you that we dont offer a shuttle service, as this is not the case. We advertise this service on the channel manager site and in the welcome message you receive at the time of your booking, outlinining the details of the airport shuttle service and how to book.

Hello Marva, we appreciate your feed back. It was a pleasure serving you.

Hello Kenneth, thank you for the awesome rating. Its guest like you that make our work even more pleasurable. Thanks for staying with us.

Thank you booking your stay with us, It was a pleasure to have you!

Dear Mr. Bhaskar, we really appreciate your sharing your experience with us. Firstly , I'd like to apologize for for the inconvenience caused to you, as it is our aim to offer the best in service and it is evident that we dropped the ball with you. Please note that we will investigate the matter and address the appropriate team memebers. We will also using your comments as key points for our incoming meeting. May I ask, that on your next trip, that you would give us an opportunity to redeem ourselves?.Once again we humbly apologize to you and your guest.

Hello Jerry , thank you for the awesome rating.We're so delighted you've enjoyed your stay with us.

Hello William, thank you for taking the time to rate your stay us. It was a pleasure having you.

Hello Nanette, thank you for the awesome rating. We are so pleased you've enjoy both your accommodations and the hospitality from our team. It was a pleasure having you.

Hello Lavado, thank you for taking the time to rate your experience. It was a pleasure to have you.

Hello Yudelca, thank you for taking the time to rate your experience. It was a pleasure having you.

Hello Joan, we appreciate your feedback.We are so pleased you've enjoyed your accomodations. It was a real pleasure to have, thanks for staying with us!

Hello Sharon, we appreciate your feedback. Firstly, I would like to apologize for your dissatisfaction in our service offered to you. Our guest experience is extremely important to us and it’s clear we did not live up to our standard in this regard.I most certainly will use your comments as key points in our next meeting.Please look forward to an email from The Hotel real soon.