デスク、遮光カーテン、アイロン / アイロン台、ベビーベッド (無料)

スーパー 8 バイ ウィンダム ナッシュビル ウエストの口コミ

2 out of 5

口コミ

7.2

良い

評価 10 - 613 件の口コミ中 150 件が非常に良い" "
評価 8 - 613 件の口コミ中 210 件が良い" "
評価 6 - 613 件の口コミ中 140 件が普通" "
評価 4 - 613 件の口コミ中 71 件が不満" "
評価 2 - 613 件の口コミ中 42 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

6.8/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

Debbie

カップルで旅行
Parking lot could use some work, was a little rogh
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Debbie,We appreciate your feedback on the parking lot condition and will address this with our team. Your comments help us improve our services for future guests.

6/10 (普通)

Patricia

家族旅行
良かった点 : スタッフとサービス
The entrance is scary getting in and out of the driveway!!!
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Patricia,We appreciate your feedback and will take it into consideration for future improvements. Our aim is to provide a comfortable experience for all our guests. We hope this issue did not overshadow the rest of your stay.

10/10 (非常に良い)

Lucinda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good rates
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Lucinda,We appreciate your feedback on our competitive rates. If you have any further comments or suggestions, please feel free to reach out to us.

6/10 (普通)

Alisa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Convenient to Interstate. We were traveling a needed a place to stop for the night. It was a good place to stop without paying too much just outside of Nashville. The room was clean nut did have an odd smell.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Alisa,We appreciate you choosing our hotel for your stopover near Nashville. Thank you for noting the cleanliness of the room, although we regret any discomfort caused by the smell you experienced. We value your feedback and will address this matter with our team to ensure a better experience for our future guests.

10/10 (非常に良い)

Connie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient to Vanderbilt.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Connie,We're glad to hear you found our location near Vanderbilt convenient. We appreciate your positive feedback and hope you had a pleasant stay overall. If you have any further comments or suggestions, please don't hesitate to reach out to us.

6/10 (普通)

Naomi

家族旅行
良かった点 : スタッフとサービス
Really needs to be updated. But staff was very friendly
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Naomi, We appreciate your feedback and are pleased to hear you found our staff friendly. Thank you for bringing your concerns to our attention; we will consider them as we continue to enhance our guest experience.

4/10 (不満)

Scot

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very dirty and gross rooms. Area was a little shady and did not feel very secure.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Scot, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. The safety and comfort of our guests is our top priority. Your concerns will be shared with the appropriate team members for further review and improvement. Thank you for bringing this to our attention.

6/10 (普通)

Porscher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was nice beds and pillows were outdate but i enjoyed my stay
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Porscher,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay despite the outdated beds and pillows. We appreciate your kind words and hope to welcome you back in the future for another great experience.

10/10 (非常に良い)

Greg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Greg,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience at our hotel.

10/10 (非常に良い)

Cathleen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient, friendly, good location
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Cathleen,We appreciate your positive feedback and are glad to hear you found our hotel convenient, with friendly service, and in a good location. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 (非常に良い)

najib

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 3 日)
Hello najib,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back in the future for another outstanding stay.

10/10 (非常に良い)

cheryl

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was easy access to food gas and hospital for reasonable rate
2024 年 2 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello cheryl,We are pleased to hear that you found our hotel conveniently located for your needs. We strive to offer competitive rates and a convenient location for all our guests' comfort. Should you choose to stay with us again, we hope to provide you with the same ease and convenience during your stay.

4/10 (不満)

Ismail

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am a Wyndham rewards member. And they are robbed my belongings in Dickson and I missed my attorney brothers wedding, also left their car keys in my car illegally. Patell LLC from Dickson to where the next honest Patel (no relationship) I also had my phone stolen, a silver fox mink etc. I set up 📸 linked via WiFi. I will be pressing criminal and civil suits/charges.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Hello Ismail, We are sorry to hear about your experience and appreciate you sharing your concerns with us. We recommend reaching out to the hotel's management team directly to address this matter further. We value your feedback and take all guest concerns seriously.

6/10 (普通)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Big misunderstooding
Some how they give another key to another person and this dude open my door and through that my room 106 was his. He left and front deck called and said it was a mistake. Other that no problem
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Hello Joseph,Thank you for bringing this to our attention. We apologize for the confusion with the key and appreciate your understanding. We strive to provide a secure and comfortable stay for all our guests and will ensure that this does not happen again in the future. If you have any further concerns, please do not hesitate to reach out to our management team.

10/10 (非常に良い)

mary ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly and kind staff
2023 年 12 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Hello mary ann,Thank you for your kind words about our staff! We strive to provide friendly and attentive service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another excellent stay.

10/10 (非常に良い)

Bonnie

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the best Super 8 of all time.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Hello Bonnie,We're thrilled to hear that your experience at our Super 8 was exceptional! Thank you for your kind words and for choosing to stay with us. If there's anything else we can do to make your next visit even more memorable, please let us know.

2/10 (非常に不満)

Miguel

カップルで旅行
気になった点 : 設備とサービス
I didn't have the check in
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Hello Miguel, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

8/10 (良い)

Jimmy

良かった点 : 清潔度、スタッフとサービス
Convenient location but hotel was very outdated for the high price
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Hello Jimmy,Thank you for your feedback on our hotel's location. We appreciate your comments and value your input regarding the condition of our property. Rest assured, we constantly strive to improve our facilities and take guest feedback seriously. We will share your comments with our team for further evaluation.

10/10 (非常に良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend Stay
Great spot to stay for a couple of nights for a weekend in Nashville. Nice folks at the front desk, and no complaints about the room. If you want a more robust breakfast, the Waffle House right out front is a really good option.
2023 年 11 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 15 日)
Hello John,Thank you for choosing our hotel for your weekend in Nashville! We're glad to hear that you found our front desk staff to be friendly and your room satisfactory. We appreciate your feedback on breakfast options nearby, including the Waffle House right out front. We hope to welcome you back in the future for another enjoyable stay!

10/10 (非常に良い)

johnny

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My go to place to stay when in Nashville. Rooms always clean. Staff is great.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Hello johnny,Thank you for always choosing our hotel as your go-to place to stay in Nashville! We appreciate your kind words about our clean rooms and great staff. We hope to continue to exceed your expectations during your future visits. We look forward to welcoming you back soon!

8/10 (良い)

John

カップルで旅行
良かった点 : 設備とサービス
First time staying and everything met our expectations.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Hello John,Thank you for choosing our hotel for your first visit. We are delighted to hear that everything met your expectations. We hope to welcome you back soon for another excellent stay.

10/10 (非常に良い)

Dustin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean comfortable and friendly.
2023 年 10 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Hello Dustin,Thank you for your kind words about our hotel! We take pride in providing a clean and comfortable environment for our guests. It's great to hear that our staff was friendly and made you feel welcome. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 (非常に良い)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommend
This motel is not the Ritz, if you’re expecting that look elsewhere. However, it is clean and in a good area of town. I would stay here again.
2023 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Hello David,Thank you for your feedback! We're glad to hear that you found our motel clean and situated in a convenient location. We appreciate your loyalty and look forward to welcoming you back in the future.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
GREAT PLACE
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Hi Michael,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 (非常に良い)

Patty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Patty,Thank you so much for the incredible rating. We look forward to your next visit.

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 27 日)
Hi Eric,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 (非常に良い)

Kathryn

2023 年 9 月に 5 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 15 日)
Hello Kathryn,Thank you for the perfect rating! We are delighted to hear that you had such a great experience at our hotel. We hope to welcome you back soon!

10/10 (非常に良い)

Chris

2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 19 日)
Hello Chris,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 7 日)
Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 (良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 2 日)
Hello Melissa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 (不満)

steven

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
roaches
roaches
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 31 日)
Hello steven, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 (非常に良い)

Sanchez Henry

2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 16 日)
Hello Sanchez Henry,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 (良い)

LaWanda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and helpful. The room was clean. The shower seemed a little in need, but it was a good stay.
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 27 日)
Hi LaWanda,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 (非常に良い)

Laura

2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 19 日)
Hello Laura,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 (良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Concert trip was a success
We were coming in town to see a concert, reservations were accurate and timely, registration staff was great, rooms were clean, had trouble with a shower in one of the rooms, but overall stay was great
2023 年 7 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 14 日)
Hello Michelle,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and comments about our shower. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 (非常に良い)

Melissa、Michigan city

2023 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 22 日)
Hello Melissa,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 (非常に良い)

Ron

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean good hotel for the price range
Clean good hotel for the price range
2023 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 22 日)
Hi Ron, It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, great value for money, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

8/10 (良い)

Courtney

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The room was clean. But, it’s very outdated and smelled musty and old. Overall, we had a decent stay.
2023 年 6 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 22 日)
Hello Courtney, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 (非常に良い)

Mayte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 4 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 22 日)
Hello Mayte,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
location
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 2 日)
Hello John,We appreciate your rating of our hotel and the feedback you have shared pertaining to our location. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 (非常に良い)

Margaret

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had a hard time finding, drove around in circles before I COULD get there. Not well readable from the street
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 25 日)
Hello Margaret,We appreciate that you've taken the time to share with us regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 (非常に良い)

PAUL

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nothing wrong with this hotel
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 21 日)
Hello PAUL,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 (良い)

Mark

良かった点 : スタッフとサービス、客室の快適度
2023 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 20 日)
Hello Mark,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 (普通)

Ashley

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 10 日)
Hello Ashley,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 (良い)

Michael

2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 10 日)
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 (非常に良い)

Kori

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Hello Kori,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Too tall beds
Very friendly staff and room was very clean. Our only concern was that the new taller high and soft top beds that they have in the rooms are so tall and soft that it is VERY hard for a 6 ft 6 inch person to get up into the bed, especially when the person is 72 years old and can't jump!!! We have stayed in 3 different hotels over the past month and have found these pillow tops in all of them. So, we understand that this may be the industry norm' now. Just a note that older people, who shrink as we get old, do not find the new normal bed heights to be a good thing for everyone. You need to hand out step stools!!! I have had 3 back surgeries and to get up into the bed, I have to try and lay down, roll over, then pull myself up to get to the pillows. Also, when we were at a Day's Inn in Warner-Robins, GA last month, my husband got sick with pneumonia in the middle of the night. He was weak and I could not pull him back up into the tall bed. He was slipping off the bed and could not push himself back up that far into the bed. The ambulance driver could not either. He had to move the bed to let my husband fall down on the floor where he could pick him up and get him back into the bed, but with the help of 2 other people from the fire truck. I know that this is an unusual case, but that is what we ran into with the tall beds. Other than that, for those that don't hurt themselves getting up into the beds, they are very comfortable once laying down on them.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Hello Linda, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 (非常に良い)

deleisa

2023 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 25 日)
Hello deleisa,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 (不満)

Wanda

グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 22 日)
Hello Wanda,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 (良い)

Israel

家族旅行
It was not quiet, it literally sounded like a marching band in the room above us, the ceiling was creaking from the stomping. The shower surround was filthy with nicotine and the baseboards were pulling away from the walls. The blankets on the bed were stained also. I will say the parking was good and vehicles seemed safe.
2023 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 19 日)
Hello Israel, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.