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ヒルトン ガーデン イン ギャラティン テネシーの口コミ

3 out of 5
ヒルトン ガーデン イン ギャラティン テネシー
1460 Tulip Poplar Drive, Gallatin, TN

口コミ

9.0

とても素晴らしい

評価 10 - 223 件の口コミ中 160 件が非常に良い" "
評価 8 - 223 件の口コミ中 31 件が良い" "
評価 6 - 223 件の口コミ中 16 件が普通" "
評価 4 - 223 件の口コミ中 8 件が不満" "
評価 2 - 223 件の口コミ中 8 件が非常に不満" "

9.6/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a nice place to stay at
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Tim

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Tim M. Thank you for your recent stay at the Hilton Garden Inn. We’re sorry to hear that you were unhappy with the hotel 24-hour cancellation policy which is for all guests. Our team takes pride in delivering a reliable and friendly experience that makes every stay better and brighter! Kind Regards, Management

10/10 (非常に良い)

Brendan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fantastic staff!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

THOMAS

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. Clean room/property.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice property Great location
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Stavan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice
2024 年 3 月に 14 泊滞在

6/10 (普通)

Laura

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
We choose this hotel for the restaurant and bar and both were closed for the night due to no manager for the restaurant/bar.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 28 日)
Hello Laura, thank you for taking the time to share your experience about your recent stay at our hotel.  We regret that the restaurant and bar were not open during your stay. We are constantly working to improve our hotel and your comments will help us improve in this area. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind regards, Management

6/10 (普通)

Matt

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Poor construction quality of this building. You can hear the people above and around you easily. Had to call because the room above was sounding like a basketball court all night long. In addition, the shower drain pipe is next to the bed from rooms above, so you can hear the shower water running down inside the wall. The showers are all fake plastic tile inside as well - cheap cheap cheap.
2024 年 3 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 11 日)
Hello Matt, Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, General Manager

6/10 (普通)

John、Ventura

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The Libby is nice, there’s a bar, check in took a minute. My only complaints was the shower trickled water and my room smelled bad.
2024 年 3 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear John, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.  Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Kristina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property!
2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Kristina,Thank you for taking a moment to share your experience! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Beth Hartzell GM

10/10 (非常に良い)

Roberto

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean room and courteous staff.
2024 年 1 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Roberto, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Beth Hartzell GM

10/10 (非常に良い)

Edna

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Dr. Tiffany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

Charlie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the fact this Garden Inn had a breakfast and dinner menu you could order ala cart. The lobby was also spacious and very well appointed.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Dr. Tiffany

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very friendly and the property was very clean. I would definitely stay again.
2023 年 12 月に 2 泊滞在

6/10 (普通)

Marlene、Walton

2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Raj

2023 年 12 月に 10 泊滞在

10/10 (非常に良い)

Clint

出張
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Leslie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was very clean and inviting. the Staff was so nice and very helpful
2023 年 11 月に 5 泊滞在

10/10 (非常に良い)

pamela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean rooms. Felt safe. Pool was warm and well kept. Staff was nice. Unhappy that breakfast was not included but I'd still stay here again.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Sullivan,

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff tried to accommodate.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Debbie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was good except the water pressure in the shower.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 5 泊滞在

10/10 (非常に良い)

Kaylyn

家族旅行
It was a pleasant stay.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Mary

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were spacious and comfortable. There were plenty of places to eat and shop near by.
2023 年 9 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 3 日)
Hello Mary, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

8/10 (良い)

Maria

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 3 日)
Hello Maria, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Tina

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Had a wonderful visit with family The grandkids enjoyed the pool Very clean and friendly
2023 年 9 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Clinton

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and staff was friendly
2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Vicki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Vicki, thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Teresa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It has been a great experiences
2023 年 7 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Teresa,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Gwendolyn

2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 9 月 7 日)
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

JASON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Jason, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean spacious room. Rafael at the front desk was awesome!
2023 年 7 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Carol, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff couldn't have been better and nicer! Everything on the property looked like everyone took a huge amount of pride in everything they do. Would certainly stay there again!
2023 年 7 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Robert, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Ursula

良かった点 : 清潔度、スタッフとサービス
Every was perfect
2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Ursula, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Brittany

出張, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed our stay and convenient to the location we had to be at!
2023 年 7 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Brittany, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice new property
2023 年 7 月に 4 泊滞在
GMからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Scott, thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Holden

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff and service were very friendly and helpful. Location was convenient and the property was nice and clean.
2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Holden, thank you for taking a moment to share your experience. So glad you found the location convenient and your accommodations clean! Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Kelly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beds were very comfortable
2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Kelly, thank you for taking a moment to share your experience. So glad you were able to enjoy our comfy beds! Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Janice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great
Every thing was great!! Staff, cleanliness, comfortable! Will use this chain again!!
2023 年 6 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 6 月 26 日)
Dear Janice, thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Managment

2/10 (非常に不満)

Fadi、Edmonton

良かった点 : 清潔度、施設のコンディションと設備
Too noisy, called reception at 4:30 am asking to lower the music volume. No action taken, was not able to sleep
2023 年 6 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear Fadi, thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and we sincerely apologize for the noise issue encountered during your stay. The music your heard up on the third floor was from the outdoor patio, although we keep the volume low, front desk did turn the volume down upon your request and at 10:00 PM the music is shut completely off. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Ken

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kristi in the dining/bar provided very good service!
2023 年 5 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team

10/10 (非常に良い)

Heather

2023 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear Heather, thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Management

10/10 (非常に良い)

Beth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and staff was super friendly. I’d stay here again.
2023 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team

10/10 (非常に良い)

Rodney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team

10/10 (非常に良い)

Jessie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in was fast and easy. The bartender was awesome also.
2023 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team

10/10 (非常に良い)

Jerry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team

10/10 (非常に良い)

david、nashville

2023 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team

10/10 (非常に良い)

Dorothy Kate

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff! I am 6 months pregnant and I felt very safe! Room was clean and quiet.
2023 年 3 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking a moment to share your experience liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Team