6/10 (普通)
Panagiotis、Washington
カップルで旅行
2025 年 7 月 7 日
The nightly rate of $600 carries a certain level of expectations which sadly, was not met. To start off, your staff seems very unhappy to work for the property. Initially, Casita was quite abrupt and we played along. However, after a few of these interactions, her abruptness got tiring and disruptive. As for the room, although nicely appointed, it did not seem thoroughly cleaned. The floor in the inside of the door was sticky and needed to be properly swept. The toilet seat also felt sticky and not properly sanitized. Further, the bath towels, apart from being quite small, did not seem clean. When we asked for additional towels, we were met with frustration from the staff and we decided to not insist. Sadly, although your property has great potential, the room rate does not match the quality of service and cleanliness (or lack thereof) of the room. We certainly feel that we overpaid.
Panagiotis
2025 年 7 月に 1 泊滞在