2/10 (非常に不満)
John
家族旅行
2025 年 11 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Two floors of missing windows birds flying in and out of the building construction equipment all around building no front lobby. We had to go around the building to the back door where a makeshift front desk made from a plastic folding table. Too late to make new arrangements we were exhausted slept in clothes on top of bedding. Plastic tub cracked on the bottom don’t know where water was leaking to when I was showering? My son’s room had a sink that was falling away from the wall. I didn’t see the extent of the horrendous conditions of the exterior until morning. That’s when I noticed the windows missing and that only what looked like 1/2 of second floor of the hotel was being used for guests and the rest of the hotel was under extensive construction that was obviously still at the demolition portion. No lights were visible from the front when we arrived even their sign was not lit. Expedia has to do better than this. This hotel should not have even been open for guests in this condition it’s shameful. If Expedia is going to promote these locations without ensuring that the hotel is safe and in good condition before not after even one complaint then I’m completely done with using your site. At the very least an apology is due.
John
2025 年 11 月に 1 泊滞在
