We weren't able to get to the hotel before the front desk closed but thankfully they let us check in with security once we got there.
Aaron
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Danii
2025 年 7 月 26 日
良かった点 : 清潔度、施設のコンディションと設備
It’s wasn’t great
Danii
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Yeraldyn
出張, 家族旅行
2025 年 7 月 26 日
気になった点 : 設備とサービス
We did not get the room. We got a call saying that our room was not available. We are still waiting on a refund.
Yeraldyn
2025 年 7 月に 1 泊滞在
6/10 (普通)
Richard
2025 年 7 月 26 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
It's good that it's close to the beach. Also the pool is good. The bad thing is that the property looks old and raggedy. It needs a lot of work. The inside it's much better than the outside. The bedroom is wide and beds are comfortable. Everything was very clean. The room didn't have all the toiletries but the supervisor got us some. They didn't provide us coffee or filters. The TV works but there's no signal. The Wi-Fi didn't work either. It was good for the price I guess.
Richard
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Kevin
2025 年 7 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was ripped off. False advertisement from Expedia that the hotel had a large two queen bed with pull out ocean front for my family of 5 . Told we could check in by 3 by Expedia but it was 4 o'clock. Lazy river was not functional and not in use. Pool was disgusting. Room had a large leak, no shower head, pub hairs in tube,no tv, no pull out couch and only 2 full size beds. We left immediately upon arrival. I wouldn't put my ex wife in this place for meanest. Trash ass hotel that owes me some money back along with Expedia for guiding us to this hotel. DONT STAY HERE ITS JJST TAKING YOUR MONEY!!!
Kevin
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
keith
2025 年 7 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything about his property is a lie..On Expedia the hotel is not the same my room didn't have a tv, microwave didn't work and no toaster the outlets were messed up. The balcony has a city ordinance on it. I will be reporting it for safety and for every one else. The worse service ever.
keith
2025 年 7 月に 3 泊滞在
2/10 (非常に不満)
Matt
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
2025 年 7 月 24 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The pictures look great. The property is not. There is broken stuff every where. My husband tripped on a light globe and fell down the stairs. The house keeping doesnt come clean the rooms regularly. Asked for a remote for the tv for 4 days and never recieved one and some dont even have one. Also have no cable. The wifi also doesnt exist. Looked for a bathroom around the propery for 45 minutes while waiting for our room and never found one despite the front desk saying there was one. Dont know why they charge resort fees when half their stuff is broken. The parking lot was closed, along with the parking garage,the waterpark, and most the pools. This place is garbage.
Matt
2025 年 7 月に 3 泊滞在
4/10 (不満)
Christopher
家族旅行, 小さなお子様連れの家族旅行
2025 年 7 月 24 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No trash can I room. Don’t know where office is. Parking is offsite
Christopher
2025 年 6 月に 3 泊滞在
2/10 (非常に不満)
ShiDaicha
カップルで旅行
2025 年 7 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was horrible we couldn’t found the building with that name so we asked ppl for help it took us to a office but not a actual hotel n the address that it gave us she sent us somewhere else for staying then it was dripping water from the roof all over the room leaving the room floors so wet and leaving big puddles of water, didn’t have a tv, when we got to the room there was no rags or towels, it smelled like something died in the room, n it was so hot every night i couldn’t sleep for real I asked the lady at the front desk to move rooms she told me no she got alot of other reservations but the whole week I was here it was a lot open down from me that even had tv n looked better I will never stay here again and I wouldn’t recommend to no one.
ShiDaicha
2025 年 7 月に 4 泊滞在
4/10 (不満)
Brandon
カップルで旅行
2025 年 7 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking was horrible had no towels ans toiletries the outside was littered with trash they had nowhere to sit out back the slidding door to view the ocean wouldnt open didnt even have a fridge or a tv in the room the microwave didnt work. The internet didnt even work. The shower handles was broken as well as the the shower head barley had enough water to take a shower
Brandon
2025 年 7 月に 3 泊滞在
2/10 (非常に不満)
Jessica
2025 年 7 月 20 日
気になった点 : 清潔度、施設のコンディションと設備
It was horrible staying here. There was no hot water. There was no TV. The balcony was broken. You couldn’t even go on it. There was no clean linen. They put us in a dirty room to begin with. It was altogether just horrible.
Jessica
2025 年 7 月に 2 泊滞在
4/10 (不満)
Bradley
2025 年 7 月 20 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was decent although I wasn't expecting much from the photos. There was no cable and no WiFi. Parking was limited due to people coming to the beach taking up the spots.
Bradley
2025 年 7 月に 3 泊滞在
2/10 (非常に不満)
Amy
2025 年 7 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There were way too many things that went wrong for me to even begin to tell you. The worst experience i've ever had in my life. Our first room was not an ocean front likely paid for we went in the room and someone was in the bathroom taking a poop. Had to go back to the other hotel to get a different room.The correct one , the line was super long because everyone was in their complaining about their room. I still did not get an ocean front like I paid for when it was all set and done it took us two and a half hours to even get into a room with a three year old autistic daughter that just spent thirteen hours in the car. Do not I repeat do not stay here
Amy
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
amanda
2025 年 7 月 18 日
良かった点 : 設備とサービス
People
amanda
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
amanda
カップルで旅行
2025 年 7 月 18 日
良かった点 : 設備とサービス
Great people
amanda
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Haiden
2025 年 7 月 18 日
気になった点 : 清潔度、施設のコンディションと設備
No towels or soap in bathroom. Door was hard to shut
Haiden
2025 年 7 月に 1 泊滞在
4/10 (不満)
Michele
小さなお子様連れの家族旅行
2025 年 7 月 17 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It looked abandoned, staff was nice but not helpful, we didn't have a TV in our room, when we got one it didn't come with a remote and we asked multiple times, never got one, the ac dripped all over the balcony, there was no wifi, the fridge barely kept the drinks cold and only 1 outlet worked in the entire room, plus the check in time started at 11am and we had to wait hours for a room.
Michele
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Mariah
カップルで旅行
2025 年 7 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First room they gave me locked me IN! Not out… IN. Had to forcibly exit. Second room they gave me , I leaned against the glass sliding door and FELL INSIDE the room! Not to mention the ice machine doesn’t work, the pool jets don’t work creating Stillwater…
Mariah
2025 年 7 月に 1 泊滞在
8/10 (良い)
Abdoul
出張
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス
Aria under construction
Abdoul
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
April
カップルで旅行, 小さなお子様連れの家族旅行
2025 年 7 月 15 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked a room online and showed up to the property. To say the least, I was disappointed. The resort looks deserted. The first room they put us in the AC didn’t work, so they put us in a second room and the toilet overflowed and water flooded the bathroom, so then they put us in a third room and it had no television. So we walked back down to the reception desk and got keys made for the new room and told them about the room not having a tv in it. They assured us they would put a TV in the room before we got back to the room, which never happened. We waited until 11pm and still no television. The fridge didn't work right, we didn’t even get a oceanfront room like we paid for, and no hot water to shower. There were absolutely no swimming pools that were able to swim in. The lazy river was condemned and false advertised. The room was nice and clean, but had very limited stuff. I would not recommend staying at this hotel because they are not done renovating it, and they are renting rooms out as soon as they get them done even though they’re not complete. Buyer beware.
April
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Josue
カップルで旅行
2025 年 7 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a complete scam. The is not an oceanfront resort it is literally an abandoned building that looks like a motel from the inside and outside. It was dirty. Never again.
Josue
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Crystal
家族旅行
2025 年 7 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Room was in an abandon rundown building in filthy surrounding. Couldnt get through to anybody on phone. Took an hour to locate actual staff and check in. No towels. Sand in the shower upon arrival. No TV. Our room looked like the staged room for online photos in an abandon building. "Ocean front" was ground level with old, nasty, empty pool area in front of us. Beds were okay and AC did work. Told to leave keys in room upon checkout.
Crystal
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Dorothy
グループ旅行
2025 年 7 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I had trouble finding the place,got to the mini fridge didn't work and TV was on the floor broke the the door wouldn't open to go on the balacy and no towel in the room except the dirty was left in their from ppl before me.
Dorothy
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Kylee
カップルで旅行, 家族旅行
2025 年 7 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DO NOT STAY HERE!!!! This was an absolute scam. The pictures on expedia are fake. It took over 2 hours to check in at a small little building then they expect you to walk 2 blocks to stay at a raggedy hotel. There is no AC. Expedia would not give me my money back and I am 8 months pregnant. Terrible experience overall.
Kylee
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Dakota
2025 年 7 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in took 2 1/2 hours, ran out of room keys somehow, and tv and elevator didn't work. Advertised a "ocean view" but sent most people to buildings 2 blocks away from the water.