Verified review
6/10 Okay
Verified traveler
Jun 26, 2015
Relaxing break in nice setting
We took 1 week vacation to the Fillion Spa and Resort hotel. The hotel itself was nice with clean facilities and a range of swimming pools available. However our main disappointment was with the service from the hotel staff and food variety for breakfast and dinner. We only ate at the hotel once during our whole stay as the food choice was very poor and there are fantastic restaurants available in the local town (Bali). At no point during all 7 days for breakfast were we offered drinks or coffee which for a 5 star hotel is very disappointing. It felt as if the hotel had ticked a lot of boxes to achieve the 5 star rating but has neglected the fundamental principle of service. Whilst we had a good vacation we would not recommend this particular hotel to friends unless a marked improvement in service is delivered.
Car hire is essential as the hotel is located up in the mountains overlooking Bali. The car hire also offers a chance to branch out and discover other areas of the island which are truly beautiful.















