Municipality of Utrecht Vacations & Trips from ￥186,469

Close to train station, beautiful location, small rooms.

Brilliant hotel with an amazing location, lovely staff (who opened the lobby so I could get a drink at 2am, after a delayed flight!) beautifully decorated and amazing family history tied to the property. Would love to stay again!

To start, I have to say this was the most disappointing hotel we stayed at during our trip through Europe. It also had the least friendly and least helpful customer service. I made a mistake when booking and accidentally reserved an extra night about three months before our stay. I realized the error less than 24 hours later and contacted the hotel immediately. Although I accepted that the mistake was mine, the hotel was unwilling to offer even a partial refund or any alternative accommodation, which was disappointing. The rooms were very small, the bathroom was not as clean as expected, and the windows did not seal properly and felt loose, which made the room less comfortable. That said, we still made the best of our stay. The hotel’s location is excellent, with many attractions within easy walking distance, and that was definitely its biggest advantage. I’m hesitant to recommend this hotel based on our experience. Of course, every stay is different, so take my review with a grain of salt, but I’m sharing my experience as honestly as I can.

The hotel was in a cute neighborhood with lots of shops and restaurants. There was a conveniently located grocery store where we bought pastries and drinks daily. The room was small, but comfortable and clean. The staff was very friendly.

Clean rooms, got lucky they upgraded us to a larger room. Centrally located, close to shops and nearby restaurants but gets really crowded and noisy during busy hours. Neay close to the Red Light district a fee mins walk. Air conditioning is available. No elevator so if you’re room is assigned to a higher floor be ready to climb every mountain. Breakfast is also available but nothing special in their offering (eggs,bread, cheese, cold meat cuts, juices, cereal, yogurt) that’s it everyday. Staff are pleasant, helpful, and friendly.