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Kempinski Hotel And Resort

3.0 star property

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Experience the ultimate retreat at Kempinski Hotel And Resort, where modern luxury meets natural serenity. Indulge in a cooked-to-order breakfast, explore the art gallery, or rejuvenate at the onsite spa with Ayurvedic treatments.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

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About this property

Kempinski Hotel And Resort

  • Hotel near Juhu Beach
  • You can look forward to free cooked-to-order breakfast, an art gallery on site, and a shopping mall on site at Kempinski Hotel And Resort. Treat yourself to Ayurvedic treatments at the onsite spa. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Self parking (surcharge), a 24-hour front desk, and massage treatment rooms
    • A banquet hall, tour/ticket assistance, and a front-desk safe
    • Concierge services and luggage storage
  • Room features
  • All 50 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and offices.
  • Other conveniences in all rooms include:
    • Rainfall showers, free toiletries, and hair dryers
    • 40-inch LED TVs with premium channels
    • Wardrobes/closets, balconies, and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 5 2026 to February 4 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: INR 200 per day
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from September to February
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Kempinski Hotel And Resort have a pool?

Yes, this property has a seasonal outdoor pool.

Is Kempinski Hotel And Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for INR 200 per day.

What time is check-in at Kempinski Hotel And Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Kempinski Hotel And Resort?

Check-out is at 11:00 AM.

Where is Kempinski Hotel And Resort located?

Located in Andheri West, this spa hotel is within a 15-minute walk of Andheri Sports Complex, Star Bazaar, and Gilbert Hill. Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute and Laxmi Industrial Estate are also within 1 mi (2 km). Azad Nagar Station is only a 3-minute walk and D.N. Nagar Station is 10 minutes.

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Reviews

Reviews

6.4

6.4

Cleanliness

8.0

Amenities

6.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

10/10 Excellent

desh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, and very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting this hotel
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Amit Singh

Disliked: Cleanliness, property conditions & facilities, room comfort
mentionwitu swimming pool but in actual no swimming pool service available and water logging problem in washroom.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Shalaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A total scam

This is *Not* a 3-star hotel! It is a scam operation run by a bunch of liars. Problem started right from check-in - they delayed by several hours stating the room wasn't ready. The room was terrible - check the pictures. The swimming pool is only for looking at. They say to swim you need a medical certificate! The pool actually belong to nextdoor club.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Norbert

Liked: Cleanliness, staff & service

Alles gut, außer Laut!

Leider sehr laut, ansonsten ok! Personal sehr freundlich. Gute Lage, nahe bei Metro.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Norbert

Liked: Cleanliness, staff & service

Laut, aber sauber und freundlich

Das Botel befindet sich in einen Sportkomplex. Entsprechend laut war es bis spät in die Nacht.
Stayed 1 night in Feb 2024