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New Grand Hotel

2.5 star property
Travelers stay connected with complimentary in-room WiFi while multilingual staff members provide seamless assistance throughout the day

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Located in the city center, New Grand Hotel welcomes visitors with free WiFi in every room. Guests can start their morning with breakfast before consulting the knowledgeable multilingual staff and concierge team to plan their daily adventures.

Reviews

2.0 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available

Room options

View all photos for Room

Room | Minibar, desk, iron/ironing board, free WiFi

Room

Highlights

Heating
TV
Portable fan
Hair dryer
Private bathroom
Minibar
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Mouscron, New Grand Hotel is in the city center and near a train station. MUba Eugène Leroy and André Diligent Museum of Art and Industry are cultural highlights, and some of the area's attractions include Pasteur Institute Museum and Lille Natural History Museum. Magic Parc and Zoo Lille are also worth visiting. Visit our Mouscron travel guide
Map
7700, Mouscron, Place De La Gare 20

What's nearby

  • France Nord Pas de Calais Lille Grand Place
    Lille Grand Palais
    26 min drive - 27.3 km
  • Chateau des Comtes de Mouscron
    12 min walk - 1.1 km
  • Musee de Folklore Mouscron
    13 min walk - 1.2 km
  • Grand Place De Mouscron
    18 min walk - 1.5 km
  • Le Canonnier Stadium
    20 min walk - 1.7 km

Getting around

  • Mouscron Station
    1 min walk
  • C.H. Dron Station
    6 min drive
  • Lille (LIL-Lesquin)
    32 min drive

Restaurants

  • Grand-Central Resto
    2 min walk
  • Fraise Et Myrtille
    4 min walk
  • Donaldson
    9 min walk
  • Vins mille crus sur la terre
    9 min walk
  • Restaurant Samuraï 🍴🍱🍣🍚
    12 min walk

About this property

New Grand Hotel

Hotel in the city center
New Grand Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), express check-in, and an elevator
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
  • Concierge services
Room features
All guestrooms at New Grand Hotel include amenities such as free WiFi, free newspapers, and minibars.
Other amenities include:
  • Heating and portable fans
  • Showers, hair dryers, and shampoo
  • TVs with digital channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.54 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

Frequently asked questions

Is New Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

New Grand Hotel doesn't offer parking.

What time is check-in at New Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

What time is check-out at New Grand Hotel?

Check-out is at 11 AM.

Where is New Grand Hotel located?

Located in the heart of Mouscron, this hotel is within 1 mi (2 km) of Chateau des Comtes de Mouscron, Grand Place De Mouscron, and Le Canonnier Stadium. Centr'Expo and Aalbeke Windmill are also within 3 mi (5 km). Mouscron Station is only a 1-minute walk.

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Reviews

New Grand Hotel Reviews

2.0

3.4

Cleanliness

4.0

Location

3.4

Staff & service

3.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

Reviews

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort

TRES DECEVANT !

NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de passage

hotel trés moyen personnel trés desagreable surtout la responsable

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Mouscron, Belgium

This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!