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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
Suburban hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Outdoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is ￥17,546
￥19,334 total
includes taxes & fees
Jul 3 - Jul 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
CA, Mountain View

What's nearby

  • Googleplex - 5 min drive - 4.4 km
  • Shoreline Amphitheatre - 6 min drive - 4.4 km
  • Palo Alto VA Hospital - 6 min drive - 4.3 km
  • Stanford University - 8 min drive - 6.4 km
  • Stanford University Medical Center - 12 min drive - 8.9 km

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Boba Bliss - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Gen Korean BBQ House - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Hotel near Palo Alto VA Hospital
Located close to Googleplex and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View provides a fireplace in the lobby, a gym, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Self-serve breakfast (surcharge), a 24-hour front desk, and concierge services
  • A TV in the lobby, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms have comforts such as fireplaces and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

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￥15,111 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 8 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

Does SureStay Plus Hotel by Best Western Mountain View have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM. The pool will be unavailable from May 8 2025 to June 15 2025 (dates subject to change).

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of Jun 14, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on Jul 3, 2025 start from ￥17,546, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Mountain View pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Mountain View?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Mountain View?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Mountain View located?

Located in North Los Altos, this hotel is 2.5 mi (4.1 km) from Palo Alto VA Hospital and 2.7 mi (4.3 km) from Googleplex. Shoreline Amphitheatre and Stanford University are also within 6 mi (10 km). San Antonio Station is 16 minutes by foot.

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SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 217 out of 914 reviews
Rating 8 - Good. 317 out of 914 reviews
Rating 6 - Okay. 205 out of 914 reviews
Rating 4 - Poor. 109 out of 914 reviews
Rating 2 - Terrible. 66 out of 914 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

All those at the front desk were excellent!
Stayed 1 night in May 2025

8/10

The hotel is two story building and the front desk is available round the clock and helpful.
Stayed 4 nights in Apr 2025

10/10

Super convenient, safe and quiet neighborhood, nice walking around
Stayed 3 nights in Feb 2025

10/10

.
Stayed 1 night in May 2025

8/10

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Stayed 4 nights in Feb 2025

10/10

Natalie was a great host. She was very nice and helpful. It was a very good experience.
Stayed 1 night in Feb 2025

10/10

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Stayed 2 nights in Jan 2025

6/10

The tub in the bathroom was very dirty. The sides and non stick dots were very dirty.
Stayed 1 night in Mar 2025

10/10

Staff was very friendly.
Stayed 3 nights in Jul 2024

10/10

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Stayed 1 night in Aug 2024

8/10

It was very convenient and reasonable while mu son was in the hospital.
Stayed 2 nights in Dec 2024

8/10

I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.
Stayed 5 nights in Nov 2024

10/10

Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Stayed 3 nights in Jan 2024

10/10

The staff was very accommodating.
Stayed 2 nights in Jul 2024

10/10

It was small, quiet, and nice
Stayed 2 nights in Jun 2024

10/10

Clean, quite, nice breakfast, friendly staff. I would stay here again.
Stayed 1 night in Jul 2023

10/10

Great property, clean and efficient for a business trip!
Stayed 1 night in Sep 2022

8/10

Stayed for my daughter’s graduation from Stanford Law, very close, great value, clean, bed was incredibly comfortable! Would stay again and I am usually a 5 star hotel person. Kudos to this property!
Stayed 5 nights in Jun 2024

10/10

fantastic location
Stayed 16 nights in Jun 2023

10/10

Since the moment we entered we were welcomed by a friendly receptionist, the cleaners were great too and the staff in charge of breakfast was also helpful and efficient. We had a wonderful time there and will highly recommend to anyone who would like to spend time in a convenient and friendly place.
Stayed 5 nights in May 2024

8/10

Unfortunately the microwave in our room was dirty. A little disappointed when I had to eat on paper plates and plastic utensils
Stayed 1 night in Dec 2024

10/10

Convenient location with friendly, helpful staff.
Stayed 2 nights in Oct 2023

8/10

It's lovely small motel, thanks.
Stayed 1 night in Nov 2023

8/10

We only stayed one night but it was good. Check in process was super quick and grounds were quiet during our stay. Location was good as well. Walmart and target were down the block in case you needed to get anything.
Stayed 1 night in May 2024

10/10

Simplicity well executed in a great location and even better price.
Stayed 1 night in Aug 2023