朝食 (ビュッフェ)、毎日提供 (有料)

ザ キングダム リゾートの口コミ

4 out of 5
ザ キングダム リゾート
N4 off the R556, Moses Kotane, North West

口コミ

8.4

とても良い

評価 10 - 621 件の口コミ中 275 件が非常に良い" "
評価 8 - 621 件の口コミ中 245 件が良い" "
評価 6 - 621 件の口コミ中 63 件が普通" "
評価 4 - 621 件の口コミ中 21 件が不満" "
評価 2 - 621 件の口コミ中 17 件が非常に不満" "

9.0/10

清潔度

8.2/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
General Managerからの返信 (投稿日 : 2016 年 10 月 4 日)
Dear Guest, Thank you for your grading. Regards. Kingdom Resort

10/10 (非常に良い)

Bert

良かった点 : 清潔度
Well maintained. All staff in all areas very friendly helpful and accommodating.great facilities,spa experience wonderful
2024 年 5 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Bert, thank you for your wonderful review! We're delighted to hear you enjoyed our well-maintained resort, friendly staff, and great facilities. It's fantastic to know your spa experience was wonderful. We look forward to welcoming you back soon!

10/10 (非常に良い)

Batanai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Batanai, thanks for the wonderful rating! Our jewel of a resort certainly offers the ideal atmosphere to sit back, relax and unwind, and it definitely seems like this was the case for you.

10/10 (非常に良い)

Nyaradzai、London

良かった点 : 清潔度、スタッフとサービス
The Kingdom Resort からの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Nyaradzai, thank you for leaving us this encouraging score . We trust that you enjoyed a relaxing getaway, and hope you managed to make tons of beautiful holiday memories. We would love to welcome you back real soon!

10/10 (非常に良い)

Nyaradzai、London

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff and clean accomodation
2024 年 4 月に 3 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Nyaradzai, thank you for your kind words! We're thrilled you appreciated our friendly staff and clean accommodations. It was our pleasure hosting you, and we hope to welcome you back for another enjoyable stay soon!

10/10 (非常に良い)

Vivianne

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort was excellent - accommodation perfect (we had everything we needed, it was clean and comfortable) the pool, splash park and spa all top . The staff were conscientious, the kids activities were great. Located close to the Pilansberg with excellent game drive opportunities. Wonderful place for family holiday.
2024 年 4 月に 8 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Vivianne, thank you for sharing your wonderful experience! We're thrilled to know that you found our resort excellent in every aspect, from accommodation to amenities. It's delightful to know that our staff's dedication and the variety of kids activities added to your enjoyment. We're glad our location near Pilanesberg enhanced your holiday with exciting game drive opportunities. Looking forward to hosting your family again soon!

10/10 (非常に良い)

Yvonne、Johannesburg

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay as always
2024 年 4 月に 1 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Yvonne, we're thrilled to hear you had another lovely stay with us! Thank you for your continued support and choosing our resort. We look forward to welcoming you back for more unforgettable experiences.

10/10 (非常に良い)

Andrew

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed 2 nights with 2 adjoining rooms, was a nice time
2024 年 3 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Andrew, thank you for choosing to stay with us! We're glad you had a nice time during your two-night stay in adjoining rooms. If there's anything specific you enjoyed or any suggestions for improvement, we'd love to hear them. We hope to welcome you back for another enjoyable experience soon!

10/10 (非常に良い)

F Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 4 月 15 日)
Hi F Martin, thank you for leaving us this perfect score . Our team works hard to ensure that every guest has the best holiday possible, and we hope to continue exceeding your expectations in the future!

8/10 (良い)

Robert

2024 年 3 月に 4 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Robert, thank you for your encouraging rating . We're thrilled that you enjoyed your holiday at our scenic, adventure-filled resort and hope to welcome you back really soon for another memorable stay!

10/10 (非常に良い)

SIMPHIWE

2024 年 2 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Simphiwe, thank you for the awesome feedback. We strive to deliver an unforgettable escape, coupled with serene landscapes and of course, a host of exciting activities to keep the holiday adventure alive . Hope to welcome you back soon!

6/10 (普通)

din

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
2024 年 2 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 2 月 26 日)
Hi Din, thank you for reviewing your recent visit to our well-appointed resort . We trust that your time with us was thoroughly enjoyable, and in our commitment to continually exceeding expectations, we can't wait to welcome you back for an even greater time!

6/10 (普通)

Christina

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
In der Nähe von SunCity mit Shuttle
Eigentlich waren wir ein bisschen enttäuscht, der Name und das Resort haben mehr versprochen, der Pool ist klein, der Wasserpark für die KInder, die Bar schon um 21.00 Uhr geschlossen (wäre eine coole Bar), das Restaurant um 22.00 Uhr geschlossen; Am 2. Tag hatten wir für ca 6 Std. kein Wasser (upgrade der Leitungen) und das, ohne dass man uns dies am Vortag mitgeteilt hatte - sonst hätte man den Tag anders planen könne. Das Personal war nett, die Zimmer sauber und zweckmässig
2024 年 2 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 2 月 21 日)
Hallo Christina, vielen Dank für die Bewertung Ihres Aufenthalts bei uns. Wir freuen uns zwar, dass die Unterkunft und unser freundliches Team zu einem angenehmen Erlebnis beigetragen haben, bedauern jedoch, dass einige Aspekte nicht Ihren Erwartungen entsprochen haben. Obwohl die Handelszeiten Standard sind, wurden Ihre Kommentare hierzu ordnungsgemäß zur Kenntnis genommen. Darüber hinaus entschuldigen wir uns für etwaige Unannehmlichkeiten, die durch die Wartung entstanden sind. Wir wissen um die Wichtigkeit der Kommunikation und wurden leider auch kurzfristig darauf hingewiesen. Wir hoffen jedoch, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihren Aufenthalt noch angenehmer zu gestalten.

10/10 (非常に良い)

Noliso

2024 年 2 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Noliso, thank you for your flattering score. Our friendly team does their utmost to provide exceptional holidays to our guests and we're so pleased that this was evident in your stay. Please do come and visit our beautiful resort again soon, we'd love to welcome you back .

10/10 (非常に良い)

Michelle

2024 年 2 月に 5 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Michelle, thank you for your stellar rating! We're thrilled to know that you enjoyed our staying at our relaxing resort. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations on your future visits. We appreciate your support!

8/10 (良い)

Carol-Ann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Loved the free shuttle to Sun City and the pick up for a game drive to Pilanesberg. Very friendly staff. Pool was green and the shower door couldn't be closed, which caused the floor to flood.
2024 年 2 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 2 月 16 日)
Hi Carol-Ann, thank you for your valued review. It's great that you loved the convenience of our shuttle service, and the exhilarating game drive . We also note your comments about the shower, and encourage guests to report any issues during their stay so that we can address them immediately, ensuring your comfort. Furthermore, we are sorry that the pool was intermittently not its usual sparkling self, however this was swiftly rectified by our team. We hope to welcome you back soon, where we aim to exceed your expectations in every way possible!

4/10 (不満)

Fabio

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Péssimo.
Ruim. Não vá com sua família. O parque aquático ficou fechado no primeiro dia. Atendimento péssimo dos garçons e terrível na loja.
2024 年 1 月に 4 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 2 月 7 日)
Olá Fabio, pedimos sinceras desculpas pela experiência negativa que você teve em nosso resort. É realmente decepcionante ouvir sobre os problemas que você encontrou com o fechamento do parque aquático e o mau serviço prestado por nossa equipe. Saiba que isso não reflete o nível de serviço que pretendemos oferecer. Seu feedback é inestimável e abordaremos esses problemas internamente para garantir que sejam corrigidos. Agradecemos sua paciência e compreensão e esperamos ter a oportunidade de recebê-lo de volta para uma experiência muito melhor no futuro.

10/10 (非常に良い)

Ofentse

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I was not happy with my booking and I had to top up last minute while I was at the venue. I booked a king bed and specified that we 3 meaning myself, husband and my 11 months baby. The room had a Gas bottle inside the room and my baby got sinuses. I called Hotels. com but they did not help at all so we had to top up with more money. I had a black birthday yesterday because of that.
2024 年 1 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 1 月 25 日)
Hi Ofentse, thank you for sharing your experience with us. We are terribly sorry for any trouble you encountered during your stay. In the interest of ensuring a positive experience for our guests, we have taken note of your feedback and will work closely with our partners to address any communication gaps and improve our overall guest satisfaction. Wishing you belated birthday joy and hoping for the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 (非常に良い)

Mpho

2024 年 1 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Martin, thank you for your feedback and for trusting us with your stay. It certainly seems like you enjoyed your holiday with us, and we cannot wait to welcome you back for tons more memories.

8/10 (良い)

Bruno

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Fauzia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi Fauzia, we're delighted to hear that you relished a truly 5-star-worthy experience at our lifestyle resort. Your visit brought us immense joy, and we're eagerly anticipating the pleasure of hosting you once more. Thank you for choosing our haven of tranquility, and we can't wait to welcome you back for another delightful stay very soon!

10/10 (非常に良い)

Etienne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super lodge, bien situé et de standing
2023 年 12 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2023 年 12 月 19 日)
Bonjour, nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre complexe ! Nous apprécions vos aimables paroles concernant notre emplacement privilégié et nos normes élevées. Au plaisir de vous accueillir à nouveau bientôt !

10/10 (非常に良い)

Mariska、Benoni

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
The Kingdom Resortからの返信 (投稿日 : 2023 年 12 月 19 日)
Hi Mariska, Thank you for the glowing rating! We're delighted to know you had an exceptional experience at our lifestyle resort. It's our pleasure to provide a top-notch environment for your enjoyment. We look forward to hosting you again soon for another fantastic stay!

10/10 (非常に良い)

GILLIAN P

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very easy check in and out with super friendly and helpful staff. Our family unit was clean and comfortable with all the amenities. Unit was cleaned daily. We made use of the family pool in our unit as the larger pool got a bit overcrowded. Lovely place to stay with family and not too long of a drive to get to Pilanesburg or Sun City. Will definitely stay again.
Family unit private splash pool
Outside patio
2023 年 12 月に 3 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 12 月 13 日)
Hi Gillian, your kind words have made our day. We're overjoyed that your time at our resort was a breeze, and that our friendly service left a lasting impression . It's great that we were an ideal pit stop for your other adventures too, and we can't wait to welcome you back for more fun and relaxation!

8/10 (良い)

Kamogelo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The rooms were spacious and spotless. The staff were attentive and went out of their way to ensure that we were comfortable.
2023 年 12 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Kamogelo, thank you for your review. We're ecstatic that you found our upmarket units to your comfort, and that our friendly team could cater to your every need . We're committed to delivering exceptional experiences, and can't wait to host you again!

10/10 (非常に良い)

Annett

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just love the village idea - everything clean and organized.
2023 年 12 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 12 月 7 日)
Hi Annett, thanks for your awesome feedback. We're stoked that you loved our clever design and attention to upkeep . There's a whole world of excitement waiting for you, and we can't wait to have you back to experience it again!

8/10 (良い)

Guillaume

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very great for kids.
2023 年 11 月に 1 泊滞在

6/10 (普通)

Nick

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Mohlatlego

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Christoph

2023 年 11 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 11 月 14 日)
Hi Christoph, we are thrilled to receive your perfect rating. Our team works super hard to ensure that every possible holiday need of our guests is catered to, and it looks like we got it right . Looking forward to your next visit!

8/10 (良い)

DAVID

2023 年 11 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 11 月 13 日)
Hi David, thank you for your review. We are delighted to find that you had a great stay with us, and trust that our tranquil location was further to your comfort . See you soon!

10/10 (非常に良い)

Richard

2023 年 11 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 11 月 13 日)
Hi Richard, thanks so much for your wonderful rating! It's rewarding knowing that you loved every aspect of your lifestyle getaway with us. We will make it our mission to keep up the excellent service you experienced, and we can't wait to welcome you back for another unforgettable holiday .

10/10 (非常に良い)

Rachel

2023 年 10 月に 6 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 11 月 7 日)
Hi Rachel, thanks so much for the excellent feedback . We couldn't be happier that your holiday with us was a wonderful one. Looking forward to your next unforgettable stay at our gorgeous lifestyle resort!

10/10 (非常に良い)

Amit

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you for the great feedback Amit! Our stunning, modern resort sure does provide the most tranquil escape, leaving guests feeling relaxed and in total holiday mode. We can't wait for your next memorable visit .

10/10 (非常に良い)

Vanessa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
We only stayed for 1 night but i was surprised, Beautifull place to stay, friendly people from the reception to the restaurant will definitely visit again.
2023 年 10 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 11 月 2 日)
Hi Vanessa, thanks for the great review. We're thrilled you found our stunning resort to your utmost comfort during your short stay. From reception to the restaurant, our team is all smiles knowing they made your visit special . We can't wait to have you back for round two of amazing memories!

10/10 (非常に良い)

infante

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 10 月 27 日)
Hi infante, we're super excited that this has been your impression of our Resort. With first-class service, fantastic entertainment facilities and upmarket accommodation, you are sure to enjoy complete relaxation and fun-filled memories . Hope you'll be visiting again soon!

2/10 (非常に不満)

Nomfuneko

2023 年 10 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 10 月 26 日)
Hi Nomfuneko, thank you for reviewing your recent holiday with us. We are gutted to find that your experience was not ideal, and would have appreciated more information to help us understand where we went wrong. We do hope to have another chance in the future to be able to prove ourselves to you.

8/10 (良い)

Ilias

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Joan

2023 年 10 月に 2 泊滞在

8/10 (良い)

Dirk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Close to Sun City
Enjoyed the stay. Easy for ge to Sun City.
2023 年 9 月に 3 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 27 日)
Hi Dirk, it sure does look like you enjoyed a fantastic stay at our fully-equipped lifestyle resort and we couldn't be more thrilled . Making the most of your holiday is key, and it's wonderful that our prime location helped you achieve this! We loved hosting you and cannot wait to welcome you back for another memorable getaway.

10/10 (非常に良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 21 日)
Hi Peter, thank you for your encouraging feedback! It sure does look like you've enjoyed the royal experience - which is exactly what we strive for . We so appreciate your support and cannot wait to welcome you back for another fun-filled stay .

8/10 (良い)

MM

2023 年 9 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 19 日)
Hi MM, thank you for choosing The Kingdom Resort as your preferred holiday destination, where relaxation and luxury are found in abundance . It was a delight hosting you, and we hope to welcome you back really soon!

10/10 (非常に良い)

Solomon

2023 年 9 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 13 日)
Hi Solomon, we are absolutely delighted to have received your fantastic feedback! It's truly thrilling seeing that you had such a wonderful and enjoyable stay at our picturesque resort, with pristine accommodations and plenty of entertainment. Creating memorable experiences for our valued guests like you is our top priority, and your review is a testament to our commitment. We sincerely appreciate your support, and are eagerly looking forward to your next visit!

8/10 (良い)

MR F

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 6 日)
Hi MR F, thank you for choosing The Kingdom Resort as your preferred holiday destination - where relaxation and luxury are found in abundance . It was a delight hosting you, and we hope to welcome you back really soon!

10/10 (非常に良い)

Dror

2023 年 9 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 6 日)
Hi Dror, thank you for sharing this wonderful feedback with us. We're delighted that your time at our stunning lifestyle resort was amazing . We appreciate your support and look forward to your next memorable getaway with us!

10/10 (非常に良い)

Bethuel

2023 年 8 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 9 月 4 日)
Hi Bethuel, thank you for taking the time to rate your experience at our fully-equipped, luxurious resort. We strive to provide the best holiday experience to all our guests, and we are glad that we did not disappoint. We appreciate your support and would love to host you again soon .

8/10 (良い)

Mpilo

2023 年 8 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 8 月 30 日)
Hi Mpilo, thank you for this encouraging rating . We're thrilled that you had an enjoyable time at our fun-filled resort, and cannot wait to welcome you back for another memorable getaway!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 8 月 25 日)
Hi Anonymous, your perfect score has sent us over the moon! We're thrilled that you had a blast at our resort, and your happiness is our biggest trophy . Looking forward to welcoming you all back for more sun, fun, and unforgettable memories .

8/10 (良い)

Daniella

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We chose Kingdom Resort for its proximity to Pilanesberg NP. The room was clean and specious. The staff friendly. Meal options beyond expectations and tasteful. The restaurant is not very atmospheric, but the he food is good. For kids it is paradise with a pool and many activities.
2023 年 8 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 8 月 24 日)
Hi Daniella, thank you so much for sharing your experience with us. We're absolutely thrilled to hear that you had a blast during your stay with us! How awesome that our location near Pilanesberg National Park was a winning factor for you – getting to experience both the resort and the park sure is a dreamy combo . We're delighted that your room hit the mark in terms of cleanliness and space, and that our staff added a friendly touch to your getaway. Thanks a bunch for taking the time to share your thoughts. We can't wait to welcome you back to our resort for another round of fun and relaxation.

10/10 (非常に良い)

christopher

2023 年 8 月に 2 泊滞在
The Kingdom Resort からの返信 (投稿日 : 2023 年 8 月 30 日)
Hi Christopher, we are so thrilled to receive this excellent rating. The happiness of our guests only motivates us to keep doing better, and we trust that our top-notch service helped make your stay all the more pleasant . Looking forward to your next stunning getaway with us!