Unfortunately, this property is not being well maintained in the last few years. The pool room looks run down with the ceiling chipping and the vents rusted over. The outdoor area for breakfast was dirty. They had no AC on in the hallways, so it felt damp and musty. The breakfast was decent.
Matthew
2025 年 7 月に 1 泊滞在
10/10
Nice stay
Keesha
2025 年 7 月に 2 泊滞在
10/10
The hotel was very clean and had a very friendly staff. The area was very quiet and close to convince stores and restaurants
Jetmir
2025 年 7 月に 3 泊滞在
10/10
The room was clean and quiet. The breakfast was not processed food. The scrambled eggs were just made. You could make a yogurt parfait.
We liked it so much we added two more nights.
Mike and Wylia
2025 年 7 月に 2 泊滞在
6/10
Noise
Ferdinand
2025 年 7 月に 1 泊滞在
10/10
Clean, welcoming staff
Deep
2025 年 7 月に 1 泊滞在
8/10
.
Lavalette
2025 年 7 月に 4 泊滞在
10/10
One of the better Hotel options in the Uncasville area.
Paul
2025 年 7 月に 1 泊滞在
10/10
Clean room was great, breakfast was very good and very generous. There was nothing to dislike!
Patrick
2025 年 7 月に 2 泊滞在
10/10
A
Nicholas
2025 年 7 月に 1 泊滞在
10/10
Clean rooms, good breakfast
Kelley
2025 年 7 月に 1 泊滞在
10/10
Hotel was clean and staff was friendly.
Van
2025 年 7 月に 2 泊滞在
10/10
Overall great place to stay
Lauren
2025 年 7 月に 1 泊滞在
10/10
It was nice, clean & quiet & shuttle to the casino every half hour was a plus.
Loren
2025 年 7 月に 1 泊滞在
10/10
I like it because it’s clean and the beds are comfortable.
Jeffrey
2025 年 7 月に 3 泊滞在
10/10
Staff members were very helpful, polite.
Jim
2025 年 7 月に 2 泊滞在
4/10
• The ceiling in the room requires renovation to address the observed creaking.
• The microwave unit was found in an unsanitary condition, and despite being reported, the staff did not rectify the situation.
• The staff's approach could be improved to enhance the welcoming atmosphere.
• To facilitate convenience for families, it is recommended that parents with children have access to a microwave, thereby minimizing the need for unnecessary trips to warm milk.
Michelle
2025 年 7 月に 1 泊滞在
10/10
Back entrance was not secured
Overall the property was great
Jesse Williams
2025 年 7 月に 1 泊滞在
8/10
Good
Howard
2025 年 7 月に 1 泊滞在
2/10
Room service people no clean the room . Front desk people are very rude specifically front desk manager Dominic he is very nasty . The room we stay bathroom sink leaking and very mold smiling. Also swimming pool area celling very dangerous and hazard and mold . We will suggested please dont go this hotel and no more again.
rlb
2025 年 7 月に 2 泊滞在
6/10
Rooms were very musty with an odor. Carpets were filthy. My Mom was very upset that the esthetic did not reflect Hyatt brand.
Lisa M.
2025 年 7 月に 1 泊滞在
10/10
Stayed 1 night for a quiet getaway and casino trip. No issues, everything from checkin to checkout went smoothly. Pool water was a little cold. Room was clean, comfortable bed and nice shower. Will stay again.
Tashema
2025 年 7 月に 1 泊滞在
2/10
They had shampoo instead of conditioner and never fixed it. The AC was so loud I couldn’t sleep. The TV didn’t work properly. The ceiling above the pool was in terrible shape, and the chlorine smell was way too strong. Overall, I wouldn’t recommend this place.