6/10 (普通)
Robert
ペット同伴の旅行, 家族旅行
2025 年 8 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The property is well manicured and rooms were clean. I would have rated the stay higher but we were traveling with 2 dogs and there was an up-charge of 10 dollars a day per pet. When we checked in a very rude clerk (afternoon) first ignored us when checking in and once acknowledged us proceeded to tell us the online was incorrect and said that we owed 40 per pet per night. I pointed out the online price is why we picked this location so he called and scolded “someone” to change the listing then proceeded to charge us 10 and 20 for the larger dog.
Upon checking out I asked the very professional day clerk to investigate and she reversed the extra charges. I hated to rate staff low due to one clerk (afternoon) at check-in but he was one of the rudest people I have ran across in this setting.
Robert
2025 年 8 月に 2 泊滞在