2/10 (非常に不満)
Bruce
家族旅行
2025 年 8 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were wonderful however, management of this property does not have a customer service mind set. Our room had no hot water, the sink was extremely slow to drain, the chair in our room was covered in stains, there was paint peeling from the wall above the bathroom door, there were water stains on the ceiling, the shower in our daughters room was also extremely slow to drain. We had been on the lake all day and were exhausted and in need of a hot shower. We asked the manager if we could shower in an unoccupied adjacent room, instead of repacking all our stuff and moving, his comment was that "He would have to pay housekeeping to clean an extra room" I highly recommend not staying at this property.
Bruce
2025 年 8 月に 1 泊滞在