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"Beautiful property. Amazing pools. Breathtaking views of the volcano. Excellent buffet breakfast. Pristine cleanliness. Very polite. "

"The staff here is amazing, so helpful and kind. We really felt comfortable, and the place was very homey, highly recommend!"

"The property was beautiful- very lush and well kept. Our patio had a view of the volcano which was amazing. The room was spacious and beds very comfortable. The bathroom was wierd though in its layout- did not like the open shower. Liked being able to park near our front door and having no stairs or elevators. Excellent service though in all places. We like our four night stay here."

"Best hotel ever! Definitely coming back"

"I thoroughly enjoyed my stay at this charming property. The reception and bar/restaurant teams were unfailingly courteous and attentive. The tasteful design and inviting atmosphere instantly make you feel at home and encourage a sense of relaxation. Conveniently located near the town center, it offers the perfect balance—close enough for a somewhat short hike, yet tucked away enough to feel removed from the bustle (such as it is in this quiet hillside town). The short walk to the center is scenic, though a touch steep. An added delight is the afternoon happy hour at the bar—a thoughtful detail that rounds out the experience beautifully. It wasn’t an issue for me at the time of the year that I visited, but some rooms don’t have air conditioning and it could be an issue during warm/hot days. "

"Loved everything about this property. We had a wonderful stay here."

"Room was clean and hot spring was great experience"

"Great vacation and great staff . We will be back . "

"Such a unique, serene experience. The entire staff was extremely accommodating and friendly. The hotel had so many activities within itself it felt like we didn’t have enough time there!! Our favorite part was definitely the farm to table food experience. Every drink and dish was exquisite. We really appreciated this hotel’s keen attention to detail and the thoughtfulness in everything they do!!"