Family Room, Terrace | Terrace/patio
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Reviews of Posada Guadalupe

1 out of 5
Posada Guadalupe
Calle Collado, 30, Monroyo, Teruel

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Marjan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was freezing, there was no phone in the room to contact reception and the night receptionist did not know a word of English. The only restaurant in the hotel, which was also the only restaurant in that area, started serving at 8:00 p.m. and served only two soups and three rustic dishes, none of which could be eaten. It didn't even have a menu to choose from, and it was immediately filled with drunken men. It was like a nightmare for a family with children.
Stayed 1 night in Apr 2024
Response from Cesar L. on Apr 11, 2024
Dear client: Obviously you have not felt cared for as you expected and I am sorry, although I believe that your criticism is not fair, it is out of place and I must explain why.You are right that the room was cold because the weather is very changeable in spring and the programmed heating time was insufficient.Our hotel is in a town of 300 inhabitants in Rural Spain and has two stars.We are not required to have a telephone in the rooms to communicate with reception but instead you were able to call at 1.16 in the morning and speak to me in English which I understood enough to detect the problem and turn on the direct heating and it would not do cold because his own daughter came down to breakfast in summer clothes in a tank top at the expense of sustainability...I'm sorry that you didn't like our rustic dishes or our schedules, in Spain it is difficult to have dinner before 9 except in eminently tourist areas, on a Tuesday and in a small town don't expect to have fast food restaurants and a lot to choose from.I think the drunks' comment is totally out of place and does not correspond to reality. I understand that if your option is to travel in a bubble and isolated from reality, you were in the wrong place, although highly valued by the majority of clients.Sincerely:Cesar L

8/10 Good

Mrs K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with good food and brilliant staff. Bit off the beaten track now new road passes the town, but absolutely fine for us.
Stayed 5 nights in Sep 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean, comfortable and friendly. Lack of room amenities lets it down somewhat, no fridge or kettle, but that a minor thing and is outweighed by the location, village and views.
Stayed 5 nights in Sep 2018
Response from Cesar L. on Nov 1, 2018
Thanks for your comments. Among the future improvements is to locate a point with a kitchenette Greetings from the Matarraña

10/10 Excellent

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal ha sido amabilísimo, la comida buenísima . Muy limpio
Stayed 2 nights in Apr 2024
Response from Cesar L. on Apr 11, 2024
Muchas gracias por sus amables comentarios Un saludo Cesar L.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cesar L. on Apr 11, 2024
Muchas gracias Laura por el detalle de puntuar su experienciaUn saludo Cesar L.

10/10 Excellent

Hind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Nous avons été agréablement surpris par l’hôtel . Bien qu’arrivés tardivement nous avons réveillé le gérant qui nous a gentiment accueillis. Chambre très propre et impeccable
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Stayed 2 nights in May 2023

10/10 Excellent

ASUNCIÓN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para hospedarse y comer
Una situación inmejorable para recorrer la comarca. César el propietario y todo el personal son muy amables. Admiten mascotas y todos nos encontramos muy cómodos. Restaurante con cocina de la zona y muy recomendable
Stayed 2 nights in Apr 2022
Response from Cesar L. on Apr 11, 2022
Estimada Asunción, muchas gracias por sus comentarios. Admitimos mascotas desde hace 46 años. La ubicación de Monroyo es privilegiada para pasar unos días conociendo el Matarraña, Valderrobres, Morella o Alcañiz. Nos alegra que compartan el gusto por la cocina del territorio. Un saludo desde Posada Guadalupe en Monroyo, Matarraña.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente étape !
Confortable, bien situé dans un charmant village. Parking tout près. Accueil très chaleureux, conseils de promenades et de visites. Français parlé. Produits du terroir.
Un délice à 10€
Stayed 1 night in Mar 2022
Response from Cesar L. on Apr 11, 2022
Merci Beaucoup pour votre commentaire. Nous sommes hereuex que vous appreciez notre cuisine locale

10/10 Excellent

Josep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue genial en general.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

begoña

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
La habitación limpia y arreglada. Muy buena atención por parte del dueño. Desayuno estupendo. El único “pero” es que en la terraza de delante había muy poca separación entre las mesas para la época que estamos viviendo.
Stayed 1 night in Oct 2020

10/10 Excellent

Jone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal de 10
Vale la pena hacer aquí desayuno, comida y/o cena. Muy buena relación calidad/precio, superior a muchos establecimientos de su categoría o incluso de superior categoría.
Stayed 1 night in Oct 2019

10/10 Excellent

Enza, Italia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente, ambienti nuovi, molto pulito e curato. Il signor Cesare ed il figlio sono degli ottimi gestori!!!
Stayed 2 nights in Sep 2019
Response from Posada Guadalupe on Oct 3, 2019
Gracce mille Enza.

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Charo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dan más de lo que pagas.
Muchas ganas de servir y agradar. Cena de bocadillo con el vino escogido y acertadamente frío. Silencio asegurado y noche con balcón abierto y por primer día con necesidad de cubrirse con la sábana.
Stayed 1 night in Aug 2019

10/10 Excellent

Jose Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy contentos con la estancia
Trato inmejorable, muy atentos. Fuimos con perro y fenomenal. Bien situado, con vistas preciosas y muy tranquilo. La comida deliciosa. Todo excelente. ¡Repetiremos seguro!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Es confortable, adaptado a personas con problemas de movilidad y trato amable en recepción. Una buena mezcla de lo que sería "la fonda" de toda la vida con lo moderno y actual.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La puerta del Matarraña desde la costa
Es un hotel muy agradable y familiar. Las habitaciones son un poco pequeñas pero tienen de todo. Pusieron la calefacción en cuanto empezó a hacer un poco de frío.
Stayed 3 nights in Oct 2018
Response from Cesar L. on Nov 3, 2018
Gracias por sus comentarios. Un saludo desde el Matarraña