The hotel is dirty and full of insects and bugs in the room. The hotel staffs are not cooperative nor helpful. I complained about the ants and bugs situation since day 1 and asked for partial refund of remaining nights because I did not want to stay there anymore and the staffs are really good at avoiding refund. They make up so many excuses to stop me to see a manager. 2 more nights until check out, I desperately asked for refund again and they said the refund manager is on vacation for 3 months so they could not do anything. Don’t ever stay here! Also they love to add small charges to the room and don’t tell you until the last day when you check out.
Lam
2024 年 4 月に 6 泊滞在
2/10 (非常に不満)
Lam
2024 年 4 月 27 日
Lam
2024 年 4 月に 8 泊滞在
8/10 (良い)
Vikas
出張
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Except the check-in, which was delayed, everything was perfect.