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Sheraton Grande Ocean Resort

Photo gallery for Sheraton Grande Ocean Resort

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/patio

Overview of Sheraton Grande Ocean Resort

Sheraton Grande Ocean Resort

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
880-8545, Miyazaki-ken, Miyazaki, Hamayama, Yamasaki-cho

Explore the area

  • Popular LocationFlorante Miyazaki19 min walk
  • Popular LocationTom Watson Golf Course2 min drive
  • Popular LocationEda Shrine2 min drive
  • AirportMiyazaki (KMI)12 min drive

Choose dates to view prices

About this area

Miyazaki

Located in Miyazaki, Sheraton Grande Ocean Resort is connected to a shopping center. Miyazaki Prefectural Museum of Nature and History and Miyazaki Prefectural Art Museum are cultural highlights, and some of the area's attractions include Florante Miyazaki and Miyazaki City Phoenix Zoo. Traveling with kids? Consider Miyazaki Science Centre, or check out an event or a game at Sun Marine Stadium. Looking to get your feet wet? Scuba diving, surfing/boogie boarding and boat tours adventures can be found near the property.

What's nearby

  • Florante Miyazaki - 19 min walk
  • Tom Watson Golf Course - 2 min drive
  • Eda Shrine - 2 min drive
  • Phoenix Country Club - 3 min drive
  • Miyazaki City Phoenix Zoo - 5 min drive

Getting around

  • Miyazaki Station - 16 min drive
  • Miyazaki Airport (KMI) - 12 min drive

Restaurants

  • Restaurants on site
  • Pine Terrace

About this property

Sheraton Grande Ocean Resort

Family-friendly resort connected to the convention center in Miyazaki with 7 restaurants
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite. All 743 rooms offer free WiFi, room service, and TVs with satellite channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
Sheraton Grande Ocean Resort offers 743 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

10 outdoor tennis courts and 3 indoor tennis courts are featured at the resort. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

バンヤンツリー・スパ has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–1:00 PM: JPY 2600 for adults and JPY 1300 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 3 indoor tennis courts
  • 10 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator (on request)
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the breakfast rate for children age 11 or younger. Breakfast fees are charged at the property if breakfast is requested for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 447 out of 732 reviews
5 - Excellent 61%
Rating 4 - Good. 213 out of 732 reviews
4 - Good 29%
Rating 3 - Okay. 42 out of 732 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 732 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 732 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room/ bath and shower room with a great view of the ocean. Comfy bed. Good hot spring and buffet breakfast. Outside area by the pool has fire pit where you can relax and have some s’mores and coffee. Overall, a great stay. Will stay again if I am in the area.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring baths are nice; the food selections plentiful; the staff very hospitable
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Jan 2022

5/5 Excellent

Stayed 2 nights in Jan 2022

5/5 Excellent

Stayed 1 night in Jan 2022