Interior
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Reviews of Mito Plaza Hotel

4.5 out of 5
Mito Plaza Hotel
2078-1 Senbacho, Mito, Ibaraki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 123 reviews" "
Rating 8 - Good. 22 out of 123 reviews" "
Rating 6 - Okay. 4 out of 123 reviews" "
Rating 4 - Poor. 2 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Sharad

Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Five star hotel, two star service.
The hotel is overall under well maintained and it is mainly running or hosting weeding. I’m not expert o local demographic but I don’t see any mass marrying near by. The main issue is I paid or 4 persons, two adult and two kids, and the manager insist we can only have 3 instead of 4 breakfast because what I book is a triple room. Since they show no willingness to check the confirmation letter from hotel.com I left to look for help online. Dam helped me call the office and soon back to me says they say they don’t speak English. And Emma whom called from Springfield center said she talked with the manager and there is a rule that children under 12 is free for breakfast. Guess what, again is the triple room theory, because the room decides all. I speak native Japanese and have been in japan more than a decade and when I finally go down to buy the ticket or my 5 years old boy the manager still said to me that I should feel lucky they decide to allow us family of four to stay in their very triple room. And so I asked him that in fact my mrs is pregnant and will it count as 5? Well for sure I will never stay at this hotel, and no score will be given From this case I see hotel.com is under pressure of keeping good hotels available for what hotel.com confirms could be easily ignored, even without English But in the end the case is solved professionally and I am happy with hotel.com even having had this.
The extra ticket that I am forced to pay
The atrium
Stayed 1 night in Jan 2024

10/10 Excellent

Nigel, Wellingborough

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, comfortable furniture, great breakfasts, with friendly and helpful staff
Stayed 3 nights in Oct 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay the room was clean, and the service was great!
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Tadahiro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good
Mostly comfortable and stuff was good but room amenities were not enough. Ex.free drink.cosmetic
Stayed 1 night in Aug 2022

10/10 Excellent

Linda K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great on a snowy day.
The employees were extremely helpful but that could be because it was a very slow season and it was snowing in spring. The courtyard was enclosed and warm keeping the snow at bay so very sweet to have coffee seemingly outside from the snow amid my favorite plants. It was just too bad that they closed the side door which was nearest to the car.
Stayed 2 nights in Mar 2022

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so elegant and value for money. Spacious and clean room made my stay very comfortable. The daily welcome morning and evening reception on 3/F was excellent.
Stayed 2 nights in Jul 2019

8/10 Good

ken

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
全体的には良いホテルです。ですが、お風呂場のカビは気になります。個人的には、外出中に電動歯ブラシのコンセントが抜かれてしまい凹みました…。
Stayed 2 nights in Mar 2024

10/10 Excellent

gaku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいです。また泊まりたい。
Stayed 2 nights in Mar 2024

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

しゅんいち

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

??

Stayed 1 night in Mar 2024

10/10 Excellent

Masayasu

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Takashi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストラン良し、建物良し、サービス良し全てにおいて高評価なホテルでした。
Stayed 1 night in Jan 2024

10/10 Excellent

hiroko

Stayed 1 night in Jan 2024

8/10 Good

Tadayuki

Stayed 1 night in Dec 2023

2/10 Terrible

はるお

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
清潔なホテルでした
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Tamami

Stayed 1 night in Nov 2023

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kiyotaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが親切でした。 ありがとうございました。
Stayed 1 night in Nov 2023

10/10 Excellent

takeyuki

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Tokuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

まさかず

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベルスタッフから始まり、帰る時のお見送りまで、対応が気持ち良かったです。水戸で泊まる時は、次も利用しようとおもいます。
Stayed 1 night in Sep 2023

10/10 Excellent

ヒロコ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
落ち着きのある静かな雰囲気で、快適に過ごせました。
Stayed 3 nights in Aug 2023

10/10 Excellent

Seiichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Daishi

Stayed 1 night in Aug 2023

10/10 Excellent

JUNICHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で最高でした。 2歳の息子にも優しく接してくれたスタッフの方々にも感謝いたします。 ありがとうございました。
Stayed 1 night in Aug 2023

10/10 Excellent

Haruka

Stayed 1 night in Aug 2023

10/10 Excellent

KENGOH

Stayed 1 night in Jun 2023

10/10 Excellent

KAZUMA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
ホテル内がいい匂いのするとっても綺麗なホテルでした♪ アメニティの、シャンプーリンスボディソープが凄くいい匂い⭐︎ 客室も綺麗でゴージャス大満足です♡
Stayed 1 night in May 2023

10/10 Excellent

Shotaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Fujiko

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ガラス張りの浴室、トイレには驚かせられました。 ちょっと抵抗がありますね…苦笑
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

hiroko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こども連れでしたがスタッフの方々がとても良くしてくださいました。楽しい旅行になりました。ありがとうございます。

8/10 Good

Shigeru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
水戸周辺では一番お勧めのホテルです。車でないと行きにくい。

10/10 Excellent

Yoshihiro

Stayed 1 night in Nov 2022

10/10 Excellent

TOMOHITO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

tomomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
静かで滞在しやすかったです。 部屋の電気が洗面所含め１つのボタンでONOFFするようになっており、洗面所だけ使いたいのに部屋全体も明るくなってしまうため、そこだけ不便でしたので改善お願いしたいです。 ありがとうございました！
Stayed 1 night in Nov 2022

10/10 Excellent

JAEHYUN

Stayed 1 night in Nov 2022

10/10 Excellent

しげき

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で清潔なホテルでした。朝食も大変おいしかったです。是非また宿泊したいです。
Stayed 1 night in Nov 2022

6/10 Okay

Mikuu

Stayed 1 night in Oct 2022

10/10 Excellent

REIKO

Stayed 1 night in Sep 2022

10/10 Excellent

YOSHIO

Stayed 1 night in Sep 2022

6/10 Okay

Hana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
施設内は携帯電話の電波状態が非常に悪かった。 部屋は清潔であった。 カフェが昼近くからの営業で朝のコーヒーを飲めずに困った。ホテルで朝のコーヒーがゆっくり飲めなかったのは初めての経験。 駐車場は広くて使いやすかった。 アメニティは充実している。
Stayed 1 night in Aug 2022