Lobby

Reviews of Court Hotel Mito

3 out of 5
Court Hotel Mito
2-8-22 Jonan, Mito, Ibaraki-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 1002 reviews" "
Rating 8 - Good. 421 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff is very professional and friendly, always ready to help. I have stayed here on four different trips for work. The location is pretty good, walkable from the station even with heavy roller bags. The property itself is very run down, but that is reflected in the price. If you are fine with chain restaurants there are plenty of places to eat. But, if you are a foreigner (even if fluent in Japanese) you will likely have a bit of trouble eating at many of the local spots as they will refuse to serve you. Mito is just sort of like that. With a bit of tenacity and patience, you can find some good spots that are more open to outsiders, but it still shocks me to be turned away by multiple establishments even though I can speak Japanese.
Stayed 4 nights in Apr 2024
Response from Court Hotel Mito Nemoto on Apr 20, 2024
Thank you very much for using our hotel.We are very honored to receive your compliments.Also, as a fellow Japanese, I would like to apologize for the unpleasant experience you had at the restaurant.I think that because we are an island country, we have a feeling that we are not good at it.Japan is also globalizing, albeit slowly.Also, I don't think you would receive such treatment in cities and tourist destinations such as Tokyo, Kyoto, and Osaka.I would appreciate it if you would not let this incident make you hate Japan.We, Court Hotel Mito, as well as our affiliated company, TheCOURT Co., Ltd., are always looking forward to your stay, so we hope you will stay with us again when you come to Japan.All of our attendants are looking forward to your next visit.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great budget hotel that's about a 5 minute walk from the train station. I had some nice runs along the Sakura river behind the hotel.
Stayed 2 nights in Mar 2024
Response from Court Hotel Mito on Mar 20, 2024
Thank you very much for using our hotel. The cherry blossoms will be in full bloom along the Sakuragawa River behind the hotel. The flowering period is only about one week, which is a very short period, but we highly recommend it, and we hope you will visit us again.

8/10 Good

kiyomi

Stayed 1 night in Dec 2023
Response from コートホテル水戸 on Jan 19, 2024
この度は当ホテルをご利用いただき誠にありがとうございます。またのお越しをお待ち申し上げております。

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Compared to the two other hotels on the trip, it seemed much more expensive for not much better rooms or front desk service.
Stayed 2 nights in Nov 2023
Response from Court Hotel Mito on Nov 7, 2023
Thank you very much for using Court Hotel Mito. We apologize for not being able to provide a comfortable environment for our customers. We will continue to strive to provide better services in the future. Accommodation rates vary depending on the season. There are times when prices are relatively low, so please take advantage of them. Thank you for taking the time out of your busy schedule to leave a comment.

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, and overpriced. I paid 19,061 JPY ($140) per night. My room had a hole in the wall and was very cramped, the hotel hallway had holes in its walls, weird stains on the carpet, and smelled of smoke. Overall the place felt like a youth hostel. It would have been fine if they were charging budget prices, but the were charging prices that were pretty expensive (especially considering the location, it's in the middle of Ibaraki, and hotels near there are generally half that price)
Stayed 2 nights in Nov 2022

8/10 Good

Tetsuya

Stayed 2 nights in Nov 2022
Response from コートホテル水戸 on Nov 20, 2022
ご評価頂き、ありがとうございました。

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Koichiro

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly service. Convenient location.
Stayed 15 nights in Apr 2021

4/10 Poor

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room
The room doesnt smell good and i can hear annoying noise from the other room
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great service.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Mar 2020

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Myung

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Denny's and Seven Eleven nearby. A bit old, but good price for a short stay.
Stayed 1 night in Dec 2019

10/10 Excellent

CHIN LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, nice location.
Value for money. Denny’s at the ground floor. Many other eateries around, with a 7-Eleven in reach with 5 minutes walk. The MITO train and bus station is just 10 minutes by foot.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and good
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a refresh badly
The location is fine, 5 mins walk from Mito station and the staff are pretty courteous as is mostly the case in Japan. However the hotel public areas as well as rooms are way overdue for renovation....one of the few business hotels I stayed in Japan ( and I stayed in many ) that has dirty , stained carpets and scratched walls both in coridors as well as rooms. The lifts have scratches and dents as well from heavy luggage... same with the tables and chairs in rooms. The price is very cheap , around $40 per night if you get a good special but there is a reason for it. Denny,s restaurant attached to the hotel serves an average breakfast menu for around 600 yen in the morning . Overall next time I,d probably pay another $ 20 or so and stay at one of the numerous alternatives in the area.
Stayed 1 night in Jul 2019

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient to be connected to Denny’s restaurant.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Excellent price. A bit far from station and not êasy to find
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the small and comfortable room
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel but no free parking and hard to find free parking spot because its near station.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mito rocks!
Great hotel for MotoGP attendance
Stayed 3 nights in Oct 2018

8/10 Good

ミミ, ベトナム

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2018

6/10 Okay

Kilnam

Liked: Property conditions & facilities
Non-smoking means non-smoking
Everything was good except the smell of smoke. We wanted to have non-smoking rooms, but the rooms had ashtrays and smell bad.
Stayed 8 nights in May 2018

8/10 Good

Wai Chi

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Li, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel near Mito station
Very good hotel, value for money . A bit dated but very clean. Less than 15 mins walk from station and plenty of F & B places nearby.
Stayed 2 nights in Mar 2018

8/10 Good

christopher

Liked: Cleanliness, staff & service, room comfort
It was ok
It was ok. I booked early so it was 30 dollars a night. The area was close to everything I needed.
Stayed 4 nights in Mar 2018

8/10 Good

Kazuko

Liked: Cleanliness, staff & service, amenities
宿泊だけだったがどのスタッフも丁寧で好感の持てる対応だった(フロントだけでなくエレベーターで会ったスタッフらも)
Stayed 1 night in May 2024
Response from コートホテル水戸 根本 on May 25, 2024
この度はコートホテル水戸をご利用いただき、誠にありがとうございます。お忙しい中、お褒めの言葉を賜り大変嬉しく存じます。今回お寄せいただいたお言葉は清掃スタッフと共有させていただき、今後の励みとさせていただきます。改めまして、貴重なお時間を割いてのご投稿ありがとうございます。また水戸へお越しの機会がございましたら、次回もぜひご宿泊いただけますと幸いです。

8/10 Good

satoru

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
いつも利用させてもらってます
Stayed 1 night in May 2024
Response from コートホテル水戸 on May 22, 2024
いつもコートホテル水戸をご利用いただき誠にありがとうございます。変わらぬご愛顧の程をよろしくお願い申し上げます。

8/10 Good

Omichi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適だった
Stayed 1 night in May 2024
Response from コートホテル水戸 on May 22, 2024
この度はコートホテル水戸をご利用いただき誠にありがとうございます。水戸へのお越しの機会がございましたらぜひまたご利用下さいませ。心よりお詫び申し上げます。

4/10 Poor

Yuji

Business traveler
Disliked: Staff & service
チェックインに時間がかかりすぎる。
Stayed 1 night in May 2024
Response from コートホテル水戸 on May 20, 2024
この度はコートホテル水戸をご利用いただき、誠にありがとうございます。チェックインにお時間がかかってしまった件、お疲れのところお待たせしてしまい申し訳ございませんでした。3月にフロントシステムを入れ替えたため、顧客データの蓄積が無くなり入力に時間が掛かってしまっている部分もあるかと存じます。忌憚なきご意見をありがとうございます。また機会がございましたらよろしくお願い申し上げます。

6/10 Okay

YOUSUKE

Liked: Staff & service
Stayed 1 night in May 2024
Response from コートホテル水戸 on May 20, 2024
ご評価頂きありがとうございました。

6/10 Okay

Yuji

Business traveler
部屋は清潔でしたが、もっとしっかり消臭して欲しい、ベッドから加齢臭がしてました。
Stayed 1 night in May 2024
Response from コートホテル水戸 on May 15, 2024
この度はコートホテル水戸をご利用いただきありがとうございます。ベッドの消臭が行き届いていなかったとのことで、誠に申し訳ございませんでした。お客様からのお声は清掃担当とも共有させて頂き再発防止に努めてまいります。数あるホテルからお選びいただいたにも関わらず、この度は誠に申し訳ございませんでした。

8/10 Good

Takae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン、チェックアウトの前や後に荷物を預けることができて良かったです。 部屋も清潔で、お値段以上だと思います。
Stayed 2 nights in May 2024
Response from コートホテル水戸 on May 15, 2024
この度はコートホテル水戸をご利用誠にありがとうございます。お客様に満足頂けて大変うれしく思います。他にも何かご要望がございましたら、何なりとお申し付けください。できる限りの対応をさせて頂きます。またのご利用をお待ちしております。

8/10 Good

MASAHITO

Liked: Cleanliness, staff & service, property conditions & facilities
立地の割には安くて綺麗。飲食店も周囲に多く困らない。
Stayed 1 night in May 2024
Response from コートホテル水戸 on May 17, 2024
この度はコートホテル水戸をご利用誠にありがとうございます。お客様に満足頂けて大変うれしく思います。近隣の飲食店はホテルと提携している場合もございます。フロントにてクーポン周辺地図をご用意しておりますので何なりとお申し付けください。またのご利用お待ちしております。

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
駅にも近く、便利な立地でした。ルーム清掃も綺麗にやって頂き、とても良かったです。フロントの、新人の女性スタッフが親切で、優しかったです。また機会がありましたら、泊まりに行きますので、宜しくお願い致します。
Stayed 3 nights in Apr 2024
Response from コートホテル水戸 on May 7, 2024
この度はコートホテルをご利用頂きまして誠にありがとうございます。「また機会がありましたら泊まりにいきます」とのお言葉は大変嬉しく、スタッフの励みとなりました。重ねて御礼申し上げます。次回のご来館を心よりお待ち申し上げております。

6/10 Okay

Akira

コスパは良かった
Stayed 1 night in May 2024
Response from コートホテル水戸 根本 on May 6, 2024
この度はコートホテル水戸をご利用いただき、誠にありがとうございます。お忙しい中ご投稿いただきまして大変嬉しく存じます。お値段以外の接客、サービスでもご満足いただけるホテルを目指してまいりますので、またの機会がございましたら、ご宿泊いただけますと幸いです。