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"We loved staying at Chachagua and would highly recommend it to anyone considering. The property is sprawling, with so much available onsite to enjoy. We took advantage of the coffee and chocolate tour, the cooking class, and the night tour on property. All were excellent. Additionally, Chachagua’s location is perfect for seeing Costa Rican wildlife. In less than 48 hours, we saw nearly everything we had only hoped we would see. The staff are friendly, the onsite guides are amazingly knowledgeable, and the quality of the hot springs are really nice. We also booked tours through the hotel that were in La Fortuna, ~30 minute drive. Those were also well coordinated and well communicated. We can’t say enough good things about our stay! "

"Located on the edge of the main town, greeting was warm and full of smiles which was followed by extensive information on the facilites and of many local excursions - we booked a local night walk which was perfectly managed. Room was compact but roomy enough to relax with a small open balcony. Breakfast was hearty with 4 or 5 options alongside unlimited beverages - local juices recommended. Add in free parking, simply perfect all around"

"The first thing to note is the drive up to the hotel—it’s very bumpy and uneven. If you’re driving, it’s best to take it slow, and ideally use a rental car you don’t mind putting through rough terrain. During our stay, we ran into a few issues with the staff, mainly around excursions being booked incorrectly and some basic questions not being answered clearly. While this was a bit frustrating, the stay itself was still pleasant overall. Food at the hotel felt somewhat overpriced for what you get. I’d recommend eating at nearby sodas instead, where the food is generally better and more reasonably priced. Overall, the hotel was solid for the price. The main downside was the service, which could benefit from being more professional and organized. With improvements in that area, the experience would be much better."

"Valle Escondido is a wonderful property. The staff, especially Alejandra at the front desk, was kind and helpful. Truly a memorable stay."

"Everything was great, no complaints, staff, room and food was fantastic, would most certainly stay here again. The views are fantastic and we saw so many different birds right from our deck."

"Monteverde is Heaven on Earth. The Cloud Forest Lodge is the perfect place to enjoy it. Clean, spacious and relaxing rooms. Fabulous restaurant with Incredible views. The property is beautifully maintained. Probably the biggest asset are the staff. The front desk staff provided a wonderful welcome and then continued to help with advice and bookings throughout our stay. They were thoroughly professional and always very yfriendly. The restaurant staff are fabulous. Great attention to detail and humour, all while working a very busy restaurant. Costa Ricans are friendly, but the staff at Cloud Forest are on another level entirely. Bravo!"

"The elevator was broken, the air conditioning wasn't working properly, and the guest in the other room was drunk and shouting."

"Clean cabins nestled next to cloud rain forest. Refurbished rooms and large communal spaces. Friendly and helpful staff. Hope the restaurant is open next time. "

"Close to monteverde park. Would be nice if there is shuttle to town as cab was expensive"