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ヒルトン ガーデン イン ミルウォーキー ダウンタウンの口コミ

3.5 out of 5
ヒルトン ガーデン イン ミルウォーキー ダウンタウン
611 N Broadway, Milwaukee, WI

口コミ

9.2

とても素晴らしい

評価 10 - 1001 件の口コミ中 705 件が非常に良い" "
評価 8 - 1001 件の口コミ中 201 件が良い" "
評価 6 - 1001 件の口コミ中 52 件が普通" "
評価 4 - 1001 件の口コミ中 20 件が不満" "
評価 2 - 1001 件の口コミ中 23 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
建物は古いが中は改装されていて清潔で快適。入口の階段が荷物が多い場合は少し不便を感じる。COVID-19の影響で朝食の提供が無かったが、マーケットにも近く、便利。
2021 年 4 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2021 年 2 月に 1 泊滞在
Krisからの返信 (投稿日 : 2021 年 4 月 19 日)
Thank you for taking a moment to share your experience! Here at The Hilton Garden Inn, we are lucky to have this beautifully restored Loyalty Building, in the heart of Milwaukee Downtown! I am so thrilled you enjoyed your experience with us from the start to finish, and that our staff could be of service! Thank you again for choosing us, I look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Services Manager

10/10 (非常に良い)

Tia

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在

8/10 (良い)

Briana

良かった点 : 施設のコンディションと設備
This property was very unique.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Celso、Harrison

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
What I don't like is that I don't get the Hilton Honors points and all the Hilton Honors perks, benefits, when I book a Hilton hotel through Expedia, starting with automatic connect with HHonors wifi. The reason why, I usually book flights with Expedia, but no hotels. If you could fix this issue, and find a solution with Hilton, Marriott, etc. to let your customers get their loyalty program points, at par with your cost for allowing this quoted separately, Expedia would get more business from us, as from millions of other customers. This is certainly a more constructive way to deal with loyalty programs. I could always book Hilton through Expedia, because at the least I can compare and make sure that I get a fair market price from Hilton, while comparing other hotels on Expedia. I am Expedia customer for more than 20 years, the same for Hilton, Marriott, Hyatt, Holiday Inn, etc. Keep in mind, being in a Hilton or other hotel chain worldwide and enjoying the familiarity and their loyalty programs benefits is the reason why people like to stay with these hotel chains and feel kind of at home with all the travel they undertake.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a beautiful historic building that is close to everything in downtown Milwaukee. The valet parking was the fastest & most efficient we’ve ever seen. On the negative side, the breakfast buffet was disappointing, lukewarm, bland, & overpriced. In our bathroom, the bathtub caulking looked like it was done by an inexperienced amateur. Lastly, housekeeping was uneven. The room was clean, but we had only one coffee cup and packet of coffee, even though it was obvious there were 2 guests staying for 3 nights. We requested more, but it never happened.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Debbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jenny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were spacious, bed was so comfy!
2024 年 5 月に 1 泊滞在

8/10 (良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a bit noisy.
2024 年 4 月に 2 泊滞在

8/10 (良い)

Shanti

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Reginald、Orlando

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful architecture
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Amy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bar and breakfast/lunch area.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

John

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

DAVID

良かった点 : 清潔度、施設のコンディションと設備
Very good
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Richard、Sycamore

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Very nice hotel. Staff is very helpful.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

LAURA、Lake Villa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel! Huge room! Will definitely stay there again!
2024 年 3 月に 1 泊滞在

8/10 (良い)

Alexander

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The historical building was very neat. The restaurant and bar downstairs had great service and selection. Would stay here again.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

steven

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Rooms in the front facing main road is louder than expected.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Regina、Glasgow

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Our room was dirty, the countertop the tv was on had old dried pizza sauce or some other type of food. One of the bedding covers had something red on it, not sure if it was lipstick, food or something else. The toilets were not cleaned well. We understood this property was downtown; however, we did not expect homeless sleeping in between the two entrance doors. Very disappointing stay.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Anna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything about this hotel besides the parking situation. Maybe offer clear directions on website on places to park. Room was amazing and the historical look is so beautiful
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Andrew

Great place!
2024 年 3 月に 1 泊滞在

8/10 (良い)

Pam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good access to downtown sites, cool historic property, nice hotel. Very little available street parking. Plan to spend $23-39 for paid parking.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Dawn

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Sara

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Chase

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous hotel. Staff was friendly and helpful.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

David

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The building is beautiful and the staff is very friendly. My family and myself mostly stay here when we visit Milwaukee, which is maybe 5 or 6 times each year. There are parking garages within 1 block, great places to eat breakfast at a walking distance, the breakfast in the hotel is great as well, the Public Market is a few blocks away...the location is perfect for us. The rooms are large...some are huge and ceilings are high. We have no complaints.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Polly

2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Carly

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Jose

2024 年 2 月に 1 泊滞在

6/10 (普通)

Zoe

カップルで旅行, グループ旅行
We had multiple issues with this property. First, one of our rooms wasn't a king at first, so they swapped to another room that smelled like cigarette smoke, so eventually the second room got in to a king room that didn't smell like smoke on the 3rd try. Then in that same room, there were multiple dirty towels with stains on them. Then in the second room, there was very loud club music late at night, so I called the front desk to ask about it and was met with hostility, even though I was really just asking if they knew when the music would end and not asking for anything from the property.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very nice building and lobby, our room was nice as well.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

maria ricci

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place in the heart of downtown Milwaukee. Its classic look but modern standard makes the stay fun, enjoyable and unforgettable.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Annelise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful experience
Our experience here was amazing. We booked last minute after cancelling a stay in a four star hotel that was not clean. Hilton Garden Inn was such a relief. The building has a fascinating history and many beautiful original features. The rooms have high ceilings and large windows and are decorated and maintained well. All staff we encountered were friendly and seemed to really care for guests and this lovely property. This will be our go-to hotel in downtown Milwaukee. We couldn’t be more pleased.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kay

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Always great
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful historic building, very pleasant stay
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

PATRICIA M.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

8/10 (良い)

Patrick

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Amy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was beautiful. The staff were amazing. opened doors, helped with bags. The front desk guy Wilhelm was overly amazing! He messaged me before we had arrived and was so helpful! I would totally stay here again and again if I ever get back to Milwaukee!
2024 年 2 月に 1 泊滞在

8/10 (良い)

Jonathan

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice spot/great location, lacking housekeeping
The service was great. The only two issues we had, one greater than the other was that a cigarette, a wrapper and a piece of lettuce were all found under/around the foot of the bed. Also, there were two stains on one comforter. The shower handle was also loose, with a small gap between the wall (forgivable, if the room was well-cleaned). Whether housekeeping did a 'quick' job or what, I'm not sure, but it was a little unsettling that some obvious items were missed during cleaning. Other than that, the place was lovely, shower pressure was good and space was nice.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Dawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Tong

2024 年 2 月に 1 泊滞在

8/10 (良い)

John

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great front desk staff!
The front desk staff was great! The heat was not working in my first room. I was transferred to another room which was not adequately cleaned. The front desk manager came to the room and cleaned it himself.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Chantel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
Beautiful hotel that has such interesting history. They do a great job of making it feel luxurious where it matters while retaining the beautiful history of the building.
2024 年 1 月に 2 泊滞在

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在

6/10 (普通)

Sai Shreyas

2024 年 1 月に 3 泊滞在

6/10 (普通)

Lydia

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Questionable at best
Let's start with the pros: - Fairly priced - Responsive and helpful front desk - Generously sized rooms with modern amenities Now the cons: - Housekeeping needs an overhaul. I had to change rooms three times due to various cleanliness issues. Room 1 had hair on top of the comforter and hair on the bathroom floor. Room 2 had hair on the bathroom floor and finger print smudges in the long length window. Room 3 (which I settled with because of a time constraint) had hair on the bathroom floor, on the toilet, on the shower door and shower walls. And to add insult to injury, when I took a shower and pulled down a towel - yup you can guess it, there was a long strand of hair that came down with it. Of note: I have black dreadlocks, so the long blond hair is impossible to be my own. Housekeeping is asleep at the wheel here. The front desk did me a solid and changed me rooms and ultimately comped me a night. However I will not stay at this hotel again.
2024 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean hotel, beautiful rooms. Valet service is a little slow, but otherwise great spot close to shops etc.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在