2/10 (非常に不満)
Christine M
2026 年 2 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We booked this room as we had stayed many years ago and it was super lfun and full of life. It is advertised as there being a resturaunt, there is not, a bar, there is not. We payed $170 per night to enjoy those amenties thinking everything we needed was in one place. The place was a ghostown, the common area was very dingy and old looking with a moldy smell. Ceiling tiles missing, carpets mismatched etc. The room was by the pool and was quite discusting. Beds were hard, no top sheet on one of them. Bathroom had hair on floor and toilet, refrigerator smelt awful and had orange melted stuff in the upper tray (not cleaned. The shower was hot then went ice cold (-11 outside) called the owner who stated he was in CA but assured me they had plenty of hot water..umm ok i guess i was imagining the whole thing. Never sais "im sorry that happed was just dismissive. The bathroom in the gym area was dirty with a broken soap containe sitting on the sink with soap poured out, both days no toilet paper. The change machine kept $$$ twice in 2 days, first morning had to ask for milk to be filled for breakfast, second am the help didnt show so breakfast opened at 8:45. There is coffee and tea out but no creamer or milk to go with it...i could go on but ill stop there. I have never paid that much for a room in that condition...maybe $79. What bothered us the most was that with all of this there was 1 staff member handling almost the entire hotel on his own. Shame on the owner for leaving him.
Christine M
2026 年 1 月に 2 泊滞在
